Delta Hotels by Marriott Newcastle Gateshead

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Dates

January 2025

February 2025

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub

Spa

Pool

Bar

Gym

24/7 front desk

Explore the area

Marconi Way, MetroCentre, Newcastle, Gateshead, England, NE11 9XF

Intu
‪11 min walk‬
Tyne Bridge
‪9 min drive‬
The Glasshouse
‪9 min drive‬
Newcastle (NCL-Newcastle Intl.)
‪16 min drive‬

Room options

Family Room, 2 Queen Beds, Non Smoking

Excellent

32 sq m
Sleeps 4
2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Exceptional

32 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Exceptional

32 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Hot tub

Spa

Free WiFi

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Eco-certified hotel with a full-service spa connected to a shopping center in Gateshead

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Delta Hotels by Marriott Newcastle Gateshead offers 150 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The Comfort Zone has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.

Delta Hotels by Marriott Newcastle Gateshead's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and within walking distance of Intu. Free WiFi in public areas, free self parking, and a full-service spa are available.

Free WiFi (speed: 50+ Mbps)
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge with massages, facials, or body wraps at The Comfort Zone
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the spaciousness, overall comfort, and cleanliness
11 minutes by foot from Intu and a 5-minute drive from Bowes Museum

Delta Hotels by Marriott Newcastle Gateshead offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 9 meeting rooms are available. Event space at this hotel measures 5586 square feet (519 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the eco-certified Delta Hotels by Marriott Newcastle Gateshead. Free self parking is available.

This Gateshead hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Cast Iron Bar & Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 16.50 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Cast Iron Bar & Grill

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities

Conveniences

Banquet hall
Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

Business centre
Computer station
Conference space (5586 square feet)
Meeting rooms - 9

Outdoors

Garden

Spa

2 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Sauna
Spa open selected days
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Lever door handles
Low-height view port in door
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

49-inch smart TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Desk chair
Energy-saving switches
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 16.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Hotel Gateshead Newcastle

Marriott Hotel Metrocentre

Metrocentre Marriott Hotel

Newcastle Gateshead Marriott Hotel Metrocentre

Newcastle Gateshead Marriott Metrocentre

Newcastle Marriott Hotel Metrocentre

Newcastle Marriott Metrocentre

Marriott Gateshead

Newcastle Gateshead Marriott Hotel Metrocentre

Delta Hotels by Marriott Newcastle Gateshead Hotel

Delta Hotels by Marriott Newcastle Gateshead Gateshead

Delta Hotels by Marriott Newcastle Gateshead Hotel Gateshead

Delta Hotels by Marriott Newcastle Gateshead Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Almira

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

Emma

Travelled with family

17 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

16 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

John

15 Oct 2024

Stayed 2 nights in Oct 2024

6/10 Okay

Paul

14 Oct 2024

Disliked: Cleanliness, staff & service

Have stayed several times previously but this time disappointing. We reported our telephone in room not working on first day but never got fixed. There was no soap in dispenser for shower in room. Only 1 lift appeared to be working so quite long waits sometimes. Both mornings when had breakfast the floor was very dirty.

Stayed 2 nights in Oct 2024

4/10 Poor

Jack

14 Oct 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Book your breakfast at the hotel

Poor. Had to cancel my breakfast the night before due to unforeseen plan changes and they wouldn't refund me.

Stayed 1 night in Oct 2024

10/10 Excellent

Jonny

5 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Margaret

Travelled with family

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Clean and comfortable. Lovely big room. The reception staff were helpful and friendly. I felt the decor in the room was dated and tired. Very dark furniture and carpet. However I would choose this company again.

Stayed 1 night in Sep 2024

6/10 Okay

Sean

Travelled with partner

29 Sept 2024

Liked: Staff & service, amenities

Overall nice hotel, but when we arrived at the room it was freezing and the heating thermostat seemed to be broken vowing out cold air. We called reception and they inspected it, however as maintenance weren't on site and would be over an hour we changed rooms. The new room wasn't really the same standard, missing the fridge and having twin beds instead of a king, but the heating worked. However the shower was freezing in the morning, thermostat turned up to 50 still had no hot water. Seemed to right itself for the following day. Breakfast was ok but most things had ran out so had to wait a while for things to arrive.

Stayed 2 nights in Sep 2024

6/10 Okay

Marie, Sheffield

Travelled with partner

29 Sept 2024

Liked: Cleanliness

What a disappointment. On arrival at Reception, the receptionist said,”You have £109 for the room.” I told that we had not, that we had paid £122 and showed her the receipt. She said,”Oh that is Expedia’s mark up.” We than asked to have breakfast added which was £15 per person. We asked for a receipt and were told we could not have one, we would have to wait until the morning. Considering the room was deluxe, it was no different to a standard room. In the bathroom the towel rail did not heat up, the extractor fan did not come on. The was no in room hotel booklet with instructions on how to work things or what was available. The TV was complicated to use. The evening meal limit. After ordering rigatoni, I was told there was not any, but there was ravioli, which was the same. I told the server that they are definitely not the same. The meal was average to poor. Breakfast was poor quality, standard buffet. Not worth £15 ahead. At check out when asking for a receipt for breakfast, we were told we couldn’t have one, because we had booked with Expedia! I pointed out we had paid separately for breakfast. Apparently, she able to produce a receipt, which would have been easier enough print off the evening before. Will not stay again.

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with family

28 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was lovely and comfortable however we woke up to no hot water in the whole hotel however I know this isn’t their fault so not marked down for that. One way they did excel is my son has a nut allergy and the restaurant staff were amazing. Brought him fresh food cooked separately rather than breakfast buffet and even provided new cutlery, napkin etc. we have never received this kind of attention to detail ever. It was much appreciated

Stayed 1 night in Sep 2024

10/10 Excellent

Abram

Travelled with family

27 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

4/10 Poor

emma

Business traveller

25 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Dave

Travelled with partner

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location for shopping lovely hotel spacious bedroom food good too

Stayed 1 night in Sep 2024

8/10 Good

Alan

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with partner

16 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

On arrival our receptionist was amazing and had a great sense of humour! The leisure facilities and staff were excellent Unfortunately our heating didn’t work and we were too tired to wait for maintenance to resolve We also didn’t get any bottled water in our room on arrival which was on their portal but the room was brilliant and so spacious so we’d definitely stay again

Stayed 2 nights in Sep 2024