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Sandman Signature Newcastle Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Signature Newcastle Hotel

Lobby lounge
Pillow-top beds, in-room safe, desk, blackout curtains
Hallway
Breakfast, lunch, dinner served; Fusion cuisine
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    1 min walk
  • Chinatown
    2 min walk
  • The Gate
    4 min walk
  • Newcastle (NCL-Newcastle Intl.)
    15 min drive

Room options

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Maldron Hotel Newcastle

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1000)
The price is €103
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Maldron Hotel Newcastle

About this property

Sandman Signature Newcastle Hotel

Hotel with a fitness center, steps from St. James' Park
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sandman Signature Newcastle Hotel. During your stay, you're just a quick walk from St. James' Park. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Shark Club Gastro Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from St. James' Park and Chinatown
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking for GBP 17 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 16.95 for adults and GBP 5.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1004 reviews" "
Rating 8 - Good. 283 out of 1004 reviews" "
Rating 6 - Okay. 132 out of 1004 reviews" "
Rating 4 - Poor. 74 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Geoff

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

lois

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Lovely entrance to the hotel, however not a very personal check in by the member of staff at reception ,- felt very robotic and she barely made eye contact. Room was clean and shower was nice, however the room was small, and it was noisy looking over the newly built stack next to st James park. Obviously can't be helped but the windows didn't seem to block out much outdoor sound. There isn't any reasonably priced parking nearby which also makes it quite awkward when carrying bags from the car. For the price of the room, I was expecting a little more from the hotel but was left a bit disappointed
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
Really hot room, no air conditioning, tried opening window but all thecair conditioning on the roof running and very noisy, so no sleep, tried having a shower in the morning but no hot water, when complained to reception, their answer was " The coffee machine seems ok??"
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Dean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few years ago and it was lovely. Since then its transformed from that to a run down hotel, showing signs of neglect and poor customer service. 😢
Stayed 1 night in Sep 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness
Didn’t turn down room on day requested , paid for parking but had to pay again as did not verify at hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, room was clean and facilities were great however the sofa bed was like lying on Lego so not a great sleep for the 3rd person.
Stayed 2 nights in Sep 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for what we wanted friendly staff nice hotel within easy walking distance of everything the city has to offer, definitely stay here again in the not too distant future
Stayed 1 night in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

i

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

DOMINIC

Disliked: Amenities, property conditions & facilities
I have stayed at the Newcastle Sandman a few times while visiting in the past and have had a pleasant stay. This time however a new music venue oppostite the hotel very much spoiled our stay. The very loud music from there almost all day made it impossible to have a snooze when we checked in to the room after our long drive north, and then when we tried to get some sleep at around 9.30pm were completely unable to until the new venue opposite had closed for the night. The windows at the hotel are not very thick and dont fit very well and so we had no way of blocking out the continued very loud music. It is a shame for the hotel, as it is out of their control, but i will no longer be booking the Sandman for my visits to Newcastle.
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Liked: Staff & service
The centre of town was never going to be quiet but there is now the Stack which was pumping out music and drunkards way into the night. Room was standard but a little dated. Convenient but for the price I had expected better. Staff were great to be honest.
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Stayed 1 night in Sep 2024

2/10 Terrible

Corey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

mark

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money room was spotless,two ladies at the desk were very welcoming and the breakfast lots of choice lovely cooked ,definitely sray here again.Many thanks lisa williams and mum x
Stayed 1 night in Aug 2024

6/10 Okay

Wing Yee

Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for visiting the RVI. And me feeling safe within the property
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Amenities, property conditions & facilities
Was a good clean hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Annette

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Although the hotel staff on reception and in the restaurant were friendly, following reporting issues with our sink blocking and our tv not working neither were fixed during our stay.
Stayed 2 nights in Aug 2024