Sandman Signature Newcastle Hotel

See all properties

Choose dates to view prices

Dates

January 2025

February 2025

Pillow-top beds, in-room safe, desk, blackout curtains

Breakfast, lunch, dinner served; Fusion cuisine

Fridge, microwave, coffee/tea maker, electric kettle

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym

Bar

Breakfast available

Pet-friendly

24/7 front desk

Housekeeping

Explore the area

Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD

St. James' Park
‪1 min walk‬
Chinatown
‪2 min walk‬
Eldon Square Shopping Centre
‪4 min walk‬
Newcastle (NCL-Newcastle Intl.)
‪15 min drive‬

Room options

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Excellent

29 sq m
City view
Sleeps 4
1 King Bed and 1 Twin Bunk Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Very good

29 sq m
City view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

Excellent

29 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Very good

29 sq m
City view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Stadium View

Very good

19 sq m
City view
Sleeps 2
1 King Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

Exceptional

31 sq m
City view
Sleeps 2
1 King Bed

Similar properties

Free WiFi

Restaurant

Gym

Breakfast available

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Hotel with a fitness center, steps from St. James' Park

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.

Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Sandman Signature Newcastle Hotel. During your stay, you're just a quick walk from St. James' Park. You'll find features like free WiFi in public areas, plus a restaurant and a gym.

Free WiFi and wired Internet
Enjoy Fusion cuisine while dining at Shark Club Gastro Bar
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and a porter
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the location
Steps from St. James' Park and Chinatown
Pets welcome for a fee (restrictions apply)

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Height restrictions apply for on-site parking
Off-site parking for GBP 17 per day; discounts available

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 16.95 for adults and GBP 5.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Restaurants on site

Shark Club Gastro Bar

Things to do

Fitness centre

Family friendly

Laundry facilities
Microwave
Fridge

Conveniences

Banquet hall
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Business services

Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Fireplace in reception
Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating
Pillow-top mattress

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Microwave
Fridge

Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:

Dining venue(s)

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.

Rollaway/extra beds are available for GBP 20.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
Nearby parking fee: GBP 17 per day (open 24 hours)
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel

Sandman Newcastle

Sandman Newcastle Hotel

Sandman Signature Hotel Newcastle

Sandman Signature Hotel Newcastle Newcastle-upon-Tyne

Sandman Signature Newcastle

Sandman Signature Newcastle Newcastle-upon-Tyne

Signature Hotel Newcastle

Signature Newcastle

Signature Sandman Hotel

Sandman Signature Newcastle Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel

Sandman Signature Newcastle

Sandman Signature Newcastle Hotel Hotel

Sandman Signature Newcastle Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

A

Business traveller

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

4/10 Poor

Martyn

Business traveller

18 Oct 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Ear defenders required to eat in

Had a room on the 9th floor on the front of the hotel. Only 2 lifts which means waiting a lot to go down. Road noise was bad. There was also a constant noise in the room. I can only guess that it was something to do with some kind of pipe work in the ceiling. Tried to eat in one night but the music was so loud I went for room service instead. They added a portion of wings which I didn’t ask for. Waiter said he would have it taken off the bill but he didn’t. No salt and vinegar or cutlery or napkin. Some awful paprika type stuff on the fries. Not advertised as such on the menu. Had to take it back to get plain fries. Burger was good though. Cheap price but it shows. Ask for a room at the back and on a lower floor if you stay.

Stayed 4 nights in Oct 2024

10/10 Excellent

Sue

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

2/10 Terrible

Dickson

Travelled with partner

15 Oct 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Misleading rating, this should be a 3-star hotel at best. This is 3-star hotel at best, not sure how it got the 4-star rating. I was misled by reviews on Expedia and expected above-average quality. You can have a better time at a Travelodge / Premier Inn with lower prices. Location: St James Stack, a monstrosity constructed opposite to the hotel, the place would emit loud music and vibration throughout the night. You can only sleep after the closure of the Stack after 12am as the music noise and vibration are very strong. Two layers of windows should be installed to mitigate this issue. Toilet: Some genius decided to install the bath drain on the wrong end and there is no barrier to prevent water from flowing over the floor. You would have to build a "dam" with towels to stop the water. Shower hose was also not installed tightly, allowing water to come out at the joint. Wardrobe door: The door was off the rails when I went in. It was then fixed by a handyman Provisions: No separate shower gel and shampoo was provided, only a bottle of shower gel was provided. Employee claimed that the said shower gel can be used as shampoo as well. Lobby facilities: Coffee machine broke down the second time I tried to use it. Took a day for them to fix it.

Stayed 2 nights in Oct 2024

8/10 Good

Uma Devi

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mo at desk helpful

Hotel has no parking. Drop off point in the Google map doesn’t take to the right place. Q park is the nearest best option. Room big enough and clean. No a/c but fan is available. Mo was excellent at desk and helpful. Being a Platinum member on Hotel. Com and Mo being very helpful allowed us to do late check out. Thx Mo.

Stayed 1 night in Oct 2024

10/10 Excellent

Jack

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Had a great stay

Stayed 1 night in Oct 2024

10/10 Excellent

pauline, kilmarnock

Travelled with family

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location and great value

Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with family

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

E

Business traveller

10 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomy hotel

Close to the University and nice big rooms

Stayed 2 nights in Sep 2024

10/10 Excellent

A

Business traveller

9 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

8/10 Good

ellen

8 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

Breakfast was awful got a refund

Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Travelled with group

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Amy

6 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner

6 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyable stay

Stayed 1 night in Oct 2024

6/10 Okay

Alex

5 Oct 2024

Disliked: Cleanliness, property conditions & facilities

Very poor

Check was very quick with little info given about breakfast etc. Room was run down and dirty, mould on windows, cobwebs across the roof and the sliding wardrobe door was off it’s runner so inoperable for us.

Stayed 1 night in Oct 2024

6/10 Okay

Steven

5 Oct 2024

Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Business traveller

4 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 4 nights in Sep 2024

2/10 Terrible

Steph

Business traveller

4 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 star hotel

noisy hotel, twice i’ve been stayed in this hotel and both times, i’ve been woken early hours by the hotel bin men. This occasion it was 5.30 in morning and the glass bins were being emptied and then again at 6.15am. i had a ex room… it was so basic and nothing special and really run down… mirror smashed as side of bed and just very used. I complained a reception so hotel are aware but they don’t seem to care. Breakfast was dry and been sat for ages. How this hotel get 4 stars is beyond me. it’s a 3 star.

Stayed 1 night in Oct 2024