Sandman Signature Newcastle Hotel

4.0 star property

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Lobby
Breakfast, lunch, dinner served; Fusion cuisine
Pillow-top beds, in-room safe, desk, blackout curtains
Fridge, microwave, coffee/tea maker, electric kettle
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪1 min walk‬
  • Chinatown
    ‪2 min walk‬
  • Eldon Square Shopping Centre
    ‪4 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Stadium View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Signature Newcastle Hotel

Hotel with a fitness center, steps from St. James' Park
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sandman Signature Newcastle Hotel. During your stay, you're just a quick walk from St. James' Park. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Shark Club Gastro Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from St. James' Park and a 4-minute drive from Quayside
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking for GBP 17 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 16.95 for adults and GBP 5.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JAMES, Saltburn By The Sea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location suited me Quiet comfortable room. Breakfast not good - I wish that I had avoided it.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Liam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room
Room 707 was our room, the room smelt of drains and it was so bad we had a shower it made us smell like it and i had to go out and buy new clothes as ours smelt of it. Looking for a refund as it was the worst night ever
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely hotel, friendly staff, beautiful room, very comfortable bed. Excellent breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Phyllis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sandman Newcastle
All was good.
Stayed 1 night in Nov 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We stayed here for our anniversary and everything was just perfect. Was even hibrn a complimentary bottle of prosecco as a gift. Will definitely be staying more often and highly recommend this place.
Stayed 2 nights in Nov 2024

6/10 Okay

D

Business traveller
Disliked: Amenities, property conditions & facilities
Hotel appeared tired. Both common spaces as well as my room incl bathroom. The gym was a reason for choosing the hotel, due to a need to do exercises post surgery, but it was out of commission, which I wasn't made aware of ahead of the trip. Breakfast choices were of low quality: coffee, sausages, beans.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen, Consett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin with friendly member of staff. Great location.
Stayed 1 night in Nov 2024

8/10 Good

Alhassan

Stayed 4 nights in Oct 2024

4/10 Poor

Alf

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Don't enter Sandman
Room was dusty and some items needed repair. The traffic noise was constant all through the night. The bed was comfy but sleep was broken due to noise. The facilities advertised when I booked said there was some onsite parking but Trump style the hotel said this was false information. Though they did offer a deal for £17 with a nearby multi storey. Didnt try food partially due to state of room and knew a great place to eat elsewhere.
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quirky, had everything we need and more, includes a fridge and a microwave. Location suits our needs. Right outside St James Park, 10 minute walk to arena and shops in-between
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberley

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Garry

Stayed 1 night in Nov 2024

4/10 Poor

Tabish

Stayed 1 night in Nov 2024

10/10 Excellent

PARTHIV

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Sandman Signature Hotel and was thoroughly impressed! The Executive Suite was fantastic—spacious, well-designed, and equipped with a convenient kitchenette and in-room laundry facilities, which made the stay incredibly comfortable and practical. The service and hospitality were top-notch, with staff always eager to assist and make the experience exceptional. The hotel's location couldn’t be better. It’s just a stone’s throw from St. James's Park Metro station, making getting around the city seamless. Plus, it’s close to an array of amazing restaurants, shopping spots, and all the attractions you’d want to explore. Highly recommended for a luxurious and convenient stay in the heart of the city!
Stayed 12 nights in Oct 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to check in early as the room was ready, and Mo, the lovely gentleman on reception gave us a free bottle of Prosecco as we were celebrating my 40th. Lovely room and comfortable beds. One downside which is not the hotels fault, completely ours is that we didn’t check the football fixtures. It is right outside St James Park and we left the hotel just as the match was kicking out and it was absolute carnage. But that’s our fault. The hotel was fab.
Stayed 1 night in Nov 2024

8/10 Good

Colin

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mohammed

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Strange room
Bathroom is so weirdly placed in the room the shower was horrid felt like the bathroom was gonna flood and the frosted glass had peep holes couldnt use the shower or toilet felt like had no privacy!!!
Stayed 1 night in Oct 2024