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4.5 out of 5

"Helpful staff and proximity to rail and bus routes. " More

By a verified traveller on Sat 10 Jun 2023

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Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 Queen Bed (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hampton By Hilton Newcastle. During your stay, you're just a quick walk from Newcastle-upon-Tyne Arts Centre. Features include free WiFi in public areas, plus a 24-hour gym and a bar.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Grainger Market and Castle Keep

Hampton By Hilton Newcastle ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton By Hilton Newcastle

Everyone (11) Couples (5) Family (3)
5 out of 5
Helpful staff and proximity to rail and bus routes.

Posted by on 10 Jun 2023

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Comment from Hotel Management

14 Jun 2023 by Lauren - Guest Service Assistant

Good Afternoon David, Thankyou very much for your 5/5 review it is always much appreciated, We are happy to see you found our staff helpful and we are very close to the rail station! we do hope to welcome you again soon at Hampton by Hilton Newcastle!kind regards

5 out of 5

Posted by on 19 Sep 2020

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Comment from Hotel Management

24 Sep 2020 by Annie- Reception

Thank you for your high scoring. We look forward to seeing you next time you visit Newcastle!

5 out of 5
Great location, directly opposite the station and nearby to city centre. Very clean and large room. Had a twin room and the beds were larger than single size. Good selection of toiletries in the bathroom and large shower. Very comfy beds and friendly staff.

Posted by , from Lancashire on 22 Aug 2020

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Comment from Hotel Management

24 Sep 2020 by Annie- Reception

Thank you for your lovely review! We look forward to your future stays with us the next time you decide to visit Newcastle

5 out of 5
Staff were excellent and the location was great for the railway station.

Posted by on 2 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by kathryn

Thank you for your feedback! We are glad you enjoyed your stay and look forward to seeing you again soon :)

5 out of 5
Close to shops and bars, very close to the train station, very clean and modern.

Posted by on 2 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by kathryn

Thank you for your feedback! We are glad you enjoyed your stay and look forward to seeing you again soon :)

5 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by kathryn

Thank you for your feedback! We are glad you enjoyed your stay and look forward to seeing you again soon :)

5 out of 5
Great location. Nice room, friendly staff and top breakfast.

Posted by on 3 Jan 2020

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Comment from Hotel Management

4 Jan 2020 by kathryn

Thank you for your feedback! We are glad you enjoyed your stay and look forward to seeing you again soon :)

4 out of 5
Wonderful and relaxing. Had the privacy that i needed

Posted by on 3 Oct 2019

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Comment from Hotel Management

4 Oct 2019 by kathryn

Thank you for your feedback! We are glad you enjoyed your stay and we look forward to seeing you again soon :)

5 out of 5
Very nice beds & bathrooms were excellent. Check in was easy & staff v friendly Shame it doesn’t have parking tho.

Posted by on 23 Sep 2019

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Comment from Hotel Management

26 Sep 2019 by kathryn

Thank you for your feedback! We are glad you enjoyed your stay and look forward to seeing you again soon :)

5 out of 5

Posted by on 29 Jul 2019

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Comment from Hotel Management

1 Aug 2019 by Mark McGhie

Thank you for taking the time to complete our survey!

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hampton By Hilton Newcastle. This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 160 guestrooms or units
  • 7 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Transport

  • Train station: Newcastle Central Station (0.1 km / 0.1 mi)
  • Metro station: Central Station (0.1 km / 0.1 mi)

Room Amenities

Hampton By Hilton Newcastle offers 160 accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

On-site venue – This bar only serves light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for the first 1st night room & tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit card deposit required
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Google Pay
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 11.00 per day(2133 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton Newcastle Hotel Newcastle-upon-Tyne
  • Hampton Hilton Newcastle Newcastle-upon-Tyne
  • Hampton Hilton Newcastle
  • Hampton By Hilton Newcastle Hotel
  • Hampton By Hilton Newcastle Newcastle-upon-Tyne
  • Hampton By Hilton Newcastle Hotel Newcastle-upon-Tyne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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