Malmaison Newcastle

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym
Spa
Air conditioning

Explore the area

104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

Quayside
‪1 min walk‬
The Glasshouse
‪6 min walk‬
St. James' Park
‪5 min drive‬
Newcastle (NCL-Newcastle Intl.)
‪17 min drive‬

Room options

Bridge View Twin

18 sq m
River view
Sleeps 2
2 Twin Beds

Junior Suite

26 sq m
Sleeps 3
1 King Bed OR 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Bridge View Room

18 sq m
River view
Sleeps 2
1 Double Bed

Club Deluxe Bridge View

25 sq m
River view
Sleeps 3
1 King Bed

Signature Suite

4 sq m
Sleeps 3
1 King Bed

Standard Twin Room

18 sq m
Sleeps 2
2 Twin Beds

Suite

30 sq m
Sleeps 3
1 King Bed

Standard Double Room

18 sq m
Sleeps 2
1 Double Bed

Standard Double Double

24 sq m
Sleeps 3
2 Twin Beds

Club Deluxe

24 sq m
Sleeps 3
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Gym

for 1 room

includes taxes & fees

8 May - 9 May

About this property

Eco-certified hotel with a full-service spa and a fitness center

A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.

Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Our customers tell us they can't get enough of the helpful staff at Malmaison Newcastle. During your stay, you're just a quick walk from Quayside. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi and wired Internet
Enjoy British cuisine while dining at Chez Mal Brasserie
Full breakfast served daily for a fee
Self parking available for a fee
Indulge with manicures and pedicures, facials, or Swedish massages at the spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Quayside and a 5-minute drive from St. James' Park
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Malmaison Newcastle offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. The eco-certified Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Mal Bar - This cocktail bar serves lunch only. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Onsite parking available only on request
Parking on site (GBP 10 per night)

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
A bar/lounge
A restaurant

Restaurants on site

Chez Mal Brasserie
Mal Bar

Things to do

Full-service spa
Gym

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

1,259 square feet of conference space

Full-service spa

Aromatherapy
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open select days
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Plasma TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
Self parking fee: GBP 10 per night
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel

Malmaison Hotel Newcastle

Malmaison Newcastle

Newcastle Malmaison

Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Hotel

Malmaison Newcastle Newcastle-upon-Tyne

Malmaison Newcastle Hotel

Malmaison Newcastle Newcastle-upon-Tyne

Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

ANDREW

Travelled with group

23 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely Hotel. Club Delux Suite was amazing.

Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Travelled with partner

22 Jan 2025

Liked: Amenities

Staff were warm and welcoming. The room was spotless which made for a really enjoyable stay

Stayed 1 night in Jan 2025

6/10 Okay

John

Business traveller

22 Jan 2025

Liked: Cleanliness, room comfort

Booked as it said it had a gym which turned out to be a room on the 4th floor with a couple of machines. Parking was £10 a night on the top floor of the multi storey car park across the road. Staff were good and food was nice but over prìced for what it offers do not think i would go back

Stayed 1 night in Jan 2025

6/10 Okay

Hannah

21 Jan 2025

Liked: Cleanliness, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Nicola

Business traveller

20 Jan 2025

Liked: Cleanliness, staff & service, room comfort

2 day visit for work.

Stayed 1 night in Jan 2025

10/10 Excellent

Nathalie

Travelled with family

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fabulous room, really good location. Lovely stag in particular Dave on reception was very helpful.

Stayed 1 night in Jan 2025

10/10 Excellent

Diana

19 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel

This Hotel is one of our favourites, its very handy for night life in Newcastle also lovely for a Sunday walk to quayside and market

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

18 Jan 2025

Stayed 1 night in Oct 2024

10/10 Excellent

Bernard

Business traveller

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

River view room fourth floor

Nice hotel with everything you need. Good food and lovely staff

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Amanda

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Malmaison Newcastle

Romantic 1 night break between xmas and new year . Room was ok , but fairly basic considering what we paid , was slightly disappointed with size of the room , bed was ok but pillows uncomfortable . Considering there were two of us , limited amount of tea bags and milk , we scrimped to get by , which is not ideal . Breakfast was delicious but very busy and not enough staff to assist , therefore quite a long wait to be seated and staff were quite stressed . Hotel itself is in a great location and common areas are nice.

Stayed 1 night in Dec 2024

6/10 Okay

Peter

11 Jan 2025

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Poor condition

Starting to look a bit tired however poor condition of bedroom furniture is unforgivable considering the price paid

Stayed 1 night in Jan 2025

10/10 Excellent

Donal

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient hotel if staying in Newcastle

Stayed 2 nights in Jan 2025

8/10 Good

Wayne

Business traveller

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay, good sized room. Easy check in, parking in multi storey across the road. Food okay although breakfast was disappointing due to eggs being over cooked. Only there 12 hours so not much else seen.

Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Business traveller

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another fabulous stay.

This is my second time staying here and it is always my go-to when in the Newcastle area. It’s conveniently located and there is ample parking in the multistorey across the road, of which you have to pay a small fee but that’s expected when staying in a city centre hotel. My room was absolutely huge! The bed was comfortable and the evening meal and breakfast were excellent as always. The staff were great and couldn’t do enough for you. Perhaps the bathroom could do with a deeper clean but overall I love it here and can’t wait to come back.