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Malmaison Newcastle

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Newcastle

Signature Suite
Cocktail bar
Front of property
Cocktail bar
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Quayside
    1 min walk
  • Gateshead Millennium Bridge
    4 min walk
  • BALTIC Centre for Contemporary Art
    5 min walk
  • Newcastle (NCL-Newcastle Intl.)
    17 min drive

Room options

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

In-room safe, desk, blackout curtains, iron/ironing board

Bridge View Room

  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Maldron Hotel Newcastle

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1006)
The price is €94
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Maldron Hotel Newcastle

About this property

Malmaison Newcastle

Eco-certified Newcastle-upon-Tyne hotel in Quayside with a full-service spa
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Malmaison Newcastle. During your stay, you're just a quick walk from Quayside. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy British cuisine while dining at Brasserie
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with hot stone massages, facials, or aromatherapy at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Quayside and Baltic Flour Mills
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Malmaison Newcastle offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. The eco-certified Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mal Bar - This cocktail bar serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 10 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Brasserie
  • Mal Bar

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1259 square feet)

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews" "
Rating 8 - Good. 226 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

THEA

Business traveller
Liked: Cleanliness, property conditions & facilities
Had a lovely time, room was clean and comfortable. Communal areas nice, staff friendly, convenient for the conference I was attending
Stayed 2 nights in Sep 2024

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as was attending a function nearby. Nice comfy room. Quiet hotel. Lovely breakfast. Just be aware that it is a bit of a walk from nearest stations and Newcastle is hilly
Stayed 1 night in Sep 2024

6/10 Okay

Nicola

Business traveller
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, lovely suite, great breakfast, conveniently located. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Faye

Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Staff & service
Nice staff, but chain has gone down and too expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Travelled with group
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven, BEAVERTON

Liked: Staff & service, property conditions & facilities
Lovely large room and a wonderful bed.
Stayed 2 nights in Sep 2024

6/10 Okay

Lena

Business traveller
Average experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay. We took our dog too and the room was perfect. Would go again!
Stayed 1 night in Sep 2024

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and the perfect view !
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean. Friendly. Good location. Lovely view of the bridge. As expected for the price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel - super friendly staff too!
Stayed 2 nights in Aug 2024

10/10 Excellent

Crismel

Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The hotel is very tired and old. The generally decor is old and in the room there were many missing items expected for the price (water, sockets near the bed etc). I wouldn’t stay here again, it’s was not value for money.
Stayed 1 night in Aug 2024

4/10 Poor

P Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Malmaison. Mal means bad-indeed.
I was excited to go to Newcastle and when ai got the email to upgrade, I did because I wanted a bridge view instead I got a ‘suite’ with a bigger bed and floor plan. Traveling by myself I didn’t need a big bed or room. When I want to the front desk the manager said the upgrade was through a third party and they could not help me. The room had a view of the roof of the building next door and an office building. A small view of the river was visible when you went to the window. The bathroom door didn’t stay open and the with the lack of light in the bathroom, I couldn’t put on my makeup. Won’t stay here again. Only the smallish river view is shown
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Stayed 1 night in Sep 2024

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Emilie

Travelled with family
Disliked: Amenities
It was really outdated and could do with a total refurbishment. The suite we stayed in is was just a large room with a sofa as opposed to what we would expect from a Suite based on what we have had at other hotels. The bar staff and the staff in the restaurant for breakfast were friendly and professional. The breakfast was average. All in all this hotel didn't meet our expectations and was completely overpriced for what we got, even with a deal.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely twin aspect room upgrade
Stayed 4 nights in Aug 2024