Jesmond Dene House

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Room service
24/7 front desk

Explore the area

Jesmond Dene Road, Newcastle-upon-Tyne, England, NE2 2EY

Northumbria University
‪4 min drive‬
St. James' Park
‪5 min drive‬
Quayside
‪5 min drive‬
Newcastle (NCL-Newcastle Intl.)
‪17 min drive‬

Room options

The Noble Suite

18 sq m
Sleeps 3
1 King Bed

Junior Suite

39 sq m
Sleeps 3
1 King Bed

Double Room, Roll-in Shower

Sleeps 2
1 King Bed

Classic Double Room

18 sq m
Sleeps 2
1 Double Bed

The Apartment

18 sq m
Sleeps 3
1 Double Bed

Family Suite, 1 King Bed with Sofa bed

Sleeps 5
1 King Bed and 1 King Sofa Bed

Superior Room

28 sq m
Sleeps 3
1 Queen Bed

Deluxe Room

26 sq m
Sleeps 3
1 Queen Bed

Similar properties

Spa
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant

A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Jesmond Dene House offers 40 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the helpful staff at Jesmond Dene House. During your stay, you're just a quick walk from Jesmond Dene Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy local cuisine and garden views while dining at Fern
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 5-minute drive from St. James' Park and a few minutes from Quayside

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Jesmond Dene House. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Fern - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Languages

English, Lithuanian, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 21 per person
A bar/lounge
A restaurant

Restaurants on site

Fern

Things to do

Library

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Egyptian cotton sheets
Hypo-allergenic bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV with premium digital channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator

Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board
Portable fan
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, and Tuesday:

Dining venue(s)

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 21.00 per person
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Dene House Hotel

Dene House Jesmond

Dene Jesmond

Jesmond Dene Hotel

Jesmond Dene House

Jesmond Dene House Hotel

Jesmond Dene House Hotel Newcastle-upon-Tyne

Jesmond Dene House Newcastle-upon-Tyne

Jesmond House

Jesmond House Hotel

Jesmond Dene House Hotel

Jesmond Dene House Newcastle-upon-Tyne

Jesmond Dene House Hotel Newcastle-upon-Tyne

Jesmond Dene House Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Peter

16 Dec 2024

Peter and Linsey

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

13 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Gillian

Travelled with partner

11 Dec 2024

Lovely hotel. Helpful and friendly check in staff. Was upgraded to deluxe room which was lovely. Spacious and clean. Comfortable bed and the bathroom was fitted out with a lovely modern style bath tub and shower. Couldn’t fault anything. Breakfast was included in our price and cooked to perfection. Would stay again

Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Manchester

9 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with family

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Always great to stay here, beautiful surroundings and stunning house!

Stayed 1 night in Nov 2024

8/10 Good

Mathew

17 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

Charles

14 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

27 Oct 2024

Liked: Amenities

Lovely hotel, very pleasant staff thoroughly enjoyable stay thank you

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with family

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Stephen

14 Oct 2024

Liked: Property conditions & facilities, room comfort

Great location in the Dene

Very nice hotel in a great location. Quite difficult to find but the helpful receptionist talked us in and also helped with luggage to our room. Very busy because of a wedding and another big party. Staff struggled at breakfast on Sunday and closed down the buffet before we had been served our breakfast. Housekeeping is a bit sloppy. Two items missing on arrival which reception brought up. Room not serviced until very late on Saturday and staff a bit surly when asked to do it because we wanted to get changed to go out. Not all items replaced on either day. Dirty and mouldy bath slipmat pointed out on first day but not replaced till second day. Needs a good chief housekeeper to keep it tight. Breakfast had a very good choice but some are quite large. Big thick doorstep chunk of brioche with a delicate meal like smoked salmon and scrambled egg is too much. The sausage sandwich would feed you for the day. Good place for hungry people. Overall with a bit of tightening up it is a great place and we would definitely stay again😁

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

6 Oct 2024

Fantastic location and building in an exceptionally quiet location, however is looking tired internally. The room was ‘de luxe’ and whilst the bed was very comfortable the room and bathroom are ready for a revamp. The shower ran hot and cold and was only suitable for a smaller person and the shower shield leaked. We were awoken at 0600 on Sunday morning by the room alarm, which had obviously been set by the previous occupant and not reset by housekeeping. We had supper in the bar, and whilst I understand there were some functions going on, we struggled to get any staff attention to place an order. When the food and drinks arrived they were excellent. The bill for supper was incorrect with several items added, however this was resolved quickly once I identified the error. We came down for breakfast at 1000 and again struggled to get the staffs attention and there was very little left at the continental breakfast. Once we got the staff’s attention this was all resolved. The coffee was excellent. I wonder if the hotel is understaffed?

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Min

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A quiet hotel in a nice area. Close to a park and Metro station.

Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great service, lovely location

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

5 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Ian

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous very comfortable room. Dining options could have been better.

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to get their act together.

Hotel room was very good standard and breakfast excellent, but felt there were a few things that needed attention eg The menus for the restaurant in the frame outside the door had fallen and needed to be replaced or rehung. A small job but not a good impression when entering the hotel for the first time. Additionally I had to wait 10 minutes when I was checking out whilst the reception isn’t completed a phone call to someone who was wanting to book a room for a wedding in a years time. She should have said she would call the lady back as she had guests to check out! Finally out on the terrace plates and crockery had not been cleared away which looked a bit shoddy. And there was broken glass there this morning from last night. These are just small things but make the difference between a good hotel and an average one.

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff.

Stayed 1 night in Aug 2024

10/10 Excellent

Mrs LM

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff.

We have stayed quite a few times at this hotel and always found the staff were one of the main reasons to keep coming back. They are unfailingly friendly, helpful and professional and a credit to the hotel. The breakfasts here also are some of the best anywhere - plenty of choice of freshly cooked food or a continental buffet. Because of the nature of this hotel being a beautiful old mansion, the room you are given can be a bit of a lottery. We upgraded to a suite this time which was in a more modern building at the side and although it was really spacious, one window overlooked part of the car park and the other overlooked the bin store, which was also rather noisy on collection days! The door and windows could have done with a new coat of paint too. Otherwise the decor is lovely, elegant and with a touch of humour in the framed cartoons on the walls. We will be back, but will research the rooms first to choose a quiet, garden facing one!

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a wonderful stay. We were upgraded to a delux room and appreciated the vegan treats left in the room. The lady on reception was very welcoming and friendly. Hotel lovely. Will stay again.

Stayed 2 nights in Jul 2024