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Jesmond Dene House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jesmond Dene House

Exterior
The Apartment
The Apartment
Deluxe Room
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Jesmond Dene Road, Newcastle-upon-Tyne, England, NE2 2EY
  • Freeman Hospital
    14 min walk
  • Wai ho cantonese
    6 min walk
  • Ilford Road Station
    8 min walk
  • Newcastle (NCL-Newcastle Intl.)
    19 min drive

Room options

View all photos for The Noble Suite

The Noble Suite

The Noble Suite

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Apartment

The Apartment

The Apartment

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Family Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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The price is €98
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Malmaison Newcastle

About this property

Jesmond Dene House

Newcastle-upon-Tyne hotel in Jesmond with bars and a 24-hour front desk
A restaurant, 2 bars/lounges, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Jesmond Dene House offers 40 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the helpful staff at Jesmond Dene House. During your stay, you're just a quick walk from Jesmond Dene Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine and garden views while dining at Fern
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 4-minute walk from Jesmond Dene Park and 14 minutes by foot from Freeman Hospital
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Jesmond Dene House. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Fern - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Lithuanian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 21.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Fern

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, and Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 21.00 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Dene House Hotel
Dene House Jesmond
Dene Jesmond
Jesmond Dene Hotel
Jesmond Dene House
Jesmond Dene House Hotel
Jesmond Dene House Hotel Newcastle-upon-Tyne
Jesmond Dene House Newcastle-upon-Tyne
Jesmond House
Jesmond House Hotel
Jesmond Dene House Hotel
Jesmond Dene House Newcastle-upon-Tyne
Jesmond Dene House Hotel Newcastle-upon-Tyne

Jesmond Dene House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 528 reviews" "
Rating 8 - Good. 103 out of 528 reviews" "
Rating 6 - Okay. 19 out of 528 reviews" "
Rating 4 - Poor. 10 out of 528 reviews" "
Rating 2 - Terrible. 7 out of 528 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet hotel in a nice area. Close to a park and Metro station.
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, lovely location
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous very comfortable room. Dining options could have been better.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to get their act together.
Hotel room was very good standard and breakfast excellent, but felt there were a few things that needed attention eg The menus for the restaurant in the frame outside the door had fallen and needed to be replaced or rehung. A small job but not a good impression when entering the hotel for the first time. Additionally I had to wait 10 minutes when I was checking out whilst the reception isn’t completed a phone call to someone who was wanting to book a room for a wedding in a years time. She should have said she would call the lady back as she had guests to check out! Finally out on the terrace plates and crockery had not been cleared away which looked a bit shoddy. And there was broken glass there this morning from last night. These are just small things but make the difference between a good hotel and an average one.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mrs LM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff.
We have stayed quite a few times at this hotel and always found the staff were one of the main reasons to keep coming back. They are unfailingly friendly, helpful and professional and a credit to the hotel. The breakfasts here also are some of the best anywhere - plenty of choice of freshly cooked food or a continental buffet. Because of the nature of this hotel being a beautiful old mansion, the room you are given can be a bit of a lottery. We upgraded to a suite this time which was in a more modern building at the side and although it was really spacious, one window overlooked part of the car park and the other overlooked the bin store, which was also rather noisy on collection days! The door and windows could have done with a new coat of paint too. Otherwise the decor is lovely, elegant and with a touch of humour in the framed cartoons on the walls. We will be back, but will research the rooms first to choose a quiet, garden facing one!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. We were upgraded to a delux room and appreciated the vegan treats left in the room. The lady on reception was very welcoming and friendly. Hotel lovely. Will stay again.
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing placev
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Loved this hotel. Stayed in a deluxe room in the new building and it was very nice indeed. Reception and dining room staff were first rate and very friendly. Only disappointment was that they had run out of Craster kippers for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kalwinder

Stayed 2 nights in Jun 2024

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely place to stay, great room and very helpful staff. Greatlocation for what we wanted
Stayed 3 nights in Jun 2024

8/10 Good

Marcus

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a place to stay
What a beautiful place to stay, so close to the city yet with a country feel and in the most gorgeous surroundings. it was calm and peaceful as well as comfortable. Nothing was too much trouble and the staff were lovely.
Stayed 1 night in Jun 2024

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated for a walk into Jesmond Dene. Staff very friendly and welcoming. Breakfast very good. Our room was not very big however was comfortable and well equipped. The only problem was with the unusually low height of the wc in the bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

Hitesh

Stayed 1 night in Jun 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely location and a superb property. Staff we attentive. We will definitely return
Stayed 1 night in Jun 2024

4/10 Poor

Kira

Gute Lage, tolles.Gebäude, gute Frühstück. Gute.Parkmöglichkeit. Der Abfluss der Badewanne war komplett mit Haaren verstopft, geht gar nicht. Auch der Teppich war nicht sauber gesaugt. Das erwartet man in einem solchen Haus anders.
Stayed 2 nights in Jun 2024

8/10 Good

Dale

Stayed 1 night in Jun 2024

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel
Stunning building in a beautiful location . Food was very tasty and staff very friendly , would have been nice to have a view that wasn’t obstructed by trees but someone has to have this room would certainly return
Stayed 1 night in Jun 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024