Jesmond Dene House

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

Room service

24/7 front desk

Explore the area

Jesmond Dene Road, Newcastle-upon-Tyne, England, NE2 2EY

Freeman Hospital
‪14 min walk‬
University of Newcastle-upon-Tyne
‪3 min drive‬
Exhibition Park
‪4 min drive‬
Newcastle (NCL-Newcastle Intl.)
‪17 min drive‬

Room options

The Noble Suite

18 sq m
Sleeps 3
1 King Bed

Junior Suite

39 sq m
Sleeps 3
1 King Bed

The Apartment

18 sq m
Sleeps 3
1 Double Bed

Family Suite

Sleeps 5
1 King Bed and 1 Double Sofa Bed

Superior Room

28 sq m
Sleeps 3
1 Queen Bed

Deluxe Room

26 sq m
Sleeps 3
1 Queen Bed

Similar properties

Spa

Pet-friendly

Free WiFi

Restaurant

for 1 room

includes taxes & fees

6 Feb - 7 Feb

About this property

Newcastle-upon-Tyne hotel in Jesmond with a 24-hour front desk and a restaurant

A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Jesmond Dene House offers 40 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the helpful staff at Jesmond Dene House. During your stay, you're just a quick walk from Jesmond Dene Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy local cuisine and garden views while dining at Fern
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the overall condition of the property and the location
Just a 4-minute walk from Jesmond Dene Park and 14 minutes by foot from Freeman Hospital

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Jesmond Dene House. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Fern - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Languages

English, Lithuanian, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 21.00 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Fern

Family friendly

Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Front-desk safe
Library
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Bed sheets
Egyptian cotton sheets
Heating
Hypo-allergenic bedding
Portable fan

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

TV/satellite channels
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge

Desk
Individually decorated
Individually furnished
Iron/ironing board
Safe
Slippers
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, and Tuesday:

Dining venue(s)

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 21.00 per person
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Dene House Hotel

Dene House Jesmond

Dene Jesmond

Jesmond Dene Hotel

Jesmond Dene House

Jesmond Dene House Hotel

Jesmond Dene House Hotel Newcastle-upon-Tyne

Jesmond Dene House Newcastle-upon-Tyne

Jesmond House

Jesmond House Hotel

Jesmond Dene House Hotel

Jesmond Dene House Newcastle-upon-Tyne

Jesmond Dene House Hotel Newcastle-upon-Tyne

Jesmond Dene House Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Katie

Travelled with family

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Stephen

14 Oct 2024

Liked: Property conditions & facilities, room comfort

Great location in the Dene

Very nice hotel in a great location. Quite difficult to find but the helpful receptionist talked us in and also helped with luggage to our room. Very busy because of a wedding and another big party. Staff struggled at breakfast on Sunday and closed down the buffet before we had been served our breakfast. Housekeeping is a bit sloppy. Two items missing on arrival which reception brought up. Room not serviced until very late on Saturday and staff a bit surly when asked to do it because we wanted to get changed to go out. Not all items replaced on either day. Dirty and mouldy bath slipmat pointed out on first day but not replaced till second day. Needs a good chief housekeeper to keep it tight. Breakfast had a very good choice but some are quite large. Big thick doorstep chunk of brioche with a delicate meal like smoked salmon and scrambled egg is too much. The sausage sandwich would feed you for the day. Good place for hungry people. Overall with a bit of tightening up it is a great place and we would definitely stay again😁

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

6 Oct 2024

Fantastic location and building in an exceptionally quiet location, however is looking tired internally. The room was ‘de luxe’ and whilst the bed was very comfortable the room and bathroom are ready for a revamp. The shower ran hot and cold and was only suitable for a smaller person and the shower shield leaked. We were awoken at 0600 on Sunday morning by the room alarm, which had obviously been set by the previous occupant and not reset by housekeeping. We had supper in the bar, and whilst I understand there were some functions going on, we struggled to get any staff attention to place an order. When the food and drinks arrived they were excellent. The bill for supper was incorrect with several items added, however this was resolved quickly once I identified the error. We came down for breakfast at 1000 and again struggled to get the staffs attention and there was very little left at the continental breakfast. Once we got the staff’s attention this was all resolved. The coffee was excellent. I wonder if the hotel is understaffed?

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Min

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A quiet hotel in a nice area. Close to a park and Metro station.

Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great service, lovely location

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

5 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Ian

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous very comfortable room. Dining options could have been better.

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to get their act together.

Hotel room was very good standard and breakfast excellent, but felt there were a few things that needed attention eg The menus for the restaurant in the frame outside the door had fallen and needed to be replaced or rehung. A small job but not a good impression when entering the hotel for the first time. Additionally I had to wait 10 minutes when I was checking out whilst the reception isn’t completed a phone call to someone who was wanting to book a room for a wedding in a years time. She should have said she would call the lady back as she had guests to check out! Finally out on the terrace plates and crockery had not been cleared away which looked a bit shoddy. And there was broken glass there this morning from last night. These are just small things but make the difference between a good hotel and an average one.

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff.

Stayed 1 night in Aug 2024

10/10 Excellent

Mrs LM

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff.

We have stayed quite a few times at this hotel and always found the staff were one of the main reasons to keep coming back. They are unfailingly friendly, helpful and professional and a credit to the hotel. The breakfasts here also are some of the best anywhere - plenty of choice of freshly cooked food or a continental buffet. Because of the nature of this hotel being a beautiful old mansion, the room you are given can be a bit of a lottery. We upgraded to a suite this time which was in a more modern building at the side and although it was really spacious, one window overlooked part of the car park and the other overlooked the bin store, which was also rather noisy on collection days! The door and windows could have done with a new coat of paint too. Otherwise the decor is lovely, elegant and with a touch of humour in the framed cartoons on the walls. We will be back, but will research the rooms first to choose a quiet, garden facing one!

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a wonderful stay. We were upgraded to a delux room and appreciated the vegan treats left in the room. The lady on reception was very welcoming and friendly. Hotel lovely. Will stay again.

Stayed 2 nights in Jul 2024

8/10 Good

Robert

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Fiona

Business traveller

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Business traveller

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing placev

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

4 Jul 2024

Liked: Staff & service, property conditions & facilities

Loved this hotel. Stayed in a deluxe room in the new building and it was very nice indeed. Reception and dining room staff were first rate and very friendly. Only disappointment was that they had run out of Craster kippers for breakfast.

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with group

1 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Kalwinder

29 Jun 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Dian

28 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Lovely place to stay, great room and very helpful staff. Greatlocation for what we wanted

Stayed 3 nights in Jun 2024

8/10 Good

Marcus

22 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Sara

21 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a place to stay

What a beautiful place to stay, so close to the city yet with a country feel and in the most gorgeous surroundings. it was calm and peaceful as well as comfortable. Nothing was too much trouble and the staff were lovely.

Stayed 1 night in Jun 2024

10/10 Excellent

Duncan

Travelled with partner

18 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well situated for a walk into Jesmond Dene. Staff very friendly and welcoming. Breakfast very good. Our room was not very big however was comfortable and well equipped. The only problem was with the unusually low height of the wc in the bathroom.

Stayed 1 night in Jun 2024