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Holiday Inn Express Newcastle Gateshead

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Newcastle Gateshead

Property grounds
Point of interest
Lobby lounge
Point of interest
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Intu
    15 min walk
  • TGI Fridays
    1 min walk
  • Metrocentre Station
    19 min walk
  • Newcastle (NCL-Newcastle Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible Bathtub

Room, 2 Single Beds, Accessible Bathtub

Room, 2 Single Beds, Accessible Bathtub

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express Newcastle Gateshead

Hotel with free breakfast, near Intu
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite.
Holiday Inn Express Newcastle Gateshead offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express Newcastle Gateshead. During your stay, you'll be within walking distance of Intu. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine while dining at Great Room louge
  • Amenities include a front-desk safe, a meeting room, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Intu and 6 minutes from Chinatown
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Newcastle Gateshead also features a vending machine, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served free continental breakfast.
Great Room louge - This lobby lounge specializes in international cuisine and serves dinner and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room louge

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1002 reviews" "
Rating 8 - Good. 320 out of 1002 reviews" "
Rating 6 - Okay. 71 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service
One night stay before an early flight from Newcastle. Rate included breakfast but we were up and out before it started there was coffee but nothing else on offer. I have stayed at other HI hotels where they give a grab bag to take away. The room was clean comfy and quiet. The restaurant area was like a school canteen very basic and no ambience but the service was good. Would stay again for the convenience and quiet.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed here the night before our morning flight at Newcastle airport. We arrived around 6pm and got checked in quickly. Rooms were spacious and clean as were the toilets. Unfortunately our room had a broken window making the room very noisy during the night. Not ideal with a toddler and baby. We could no request a room swap as the children had fallen asleep prior to heading back to the room and waking them to do this was not an option.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel
Stayed 8 nights in Sep 2024

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, we stopped over for the Great North Run so hotel was very busy. Very good breakfast available and free parking on site
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
I stayed for a week with my children, first impressions were great. Friendly staff, lobby clean. Room was standard, quite small family room. Was summer holidays so lots of children could be heard at night/early morning. Irons could do with being checked in each room, the one we had burnt my shirt, but the staff were lovely and have arranged a replacement with no hassel. Breakfast had a good choice with good quality food and drinks. Due to having a broken car, staff extended out check out to 1pm so i had enough time to go and collect it all.
Stayed 4 nights in Aug 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Friendly and efficient reception staff. Request for disabled access catered for. Clen, comfortable room on the ground floor. Super continental and English breakfast buffet.
Stayed 1 night in Sep 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, warm welcome, good food, courteous staff & comfortable rooms with bonus of lift to upper floors.
Stayed 1 night in Aug 2024

6/10 Okay

david

Disliked: Staff & service
Good breakfast. Check staff rude
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smoother than a hot knife through butter. No issues.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular customer, good hotel for the price paid!
We always book here when visiting family. Decent breakfast included with price and never a problem getting parked. Room was quite hot and stuffy and would have benefitted from air con but all in all a good stay as usual.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing else to say enjoyed stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Eliot

Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not downtown but super close to a couple restaurants. You would need to drive to get to downtown however this hotel was clean, quiet and a very pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good service. Clean rooms.
Stayed 1 night in Aug 2024

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
as usual just fine
Stayed 2 nights in Aug 2024

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad Nurul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in Aug 2024

10/10 Excellent

Ya-Chi

Stayed 1 night in Aug 2024

10/10 Excellent

Pei ying

Stayed 1 night in Aug 2024

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Had a pleasant stay,staff were very helpful and friendly. Morning breakfast was hot and plentiful.Room was clean although Double bed mattress and sofa bed were really uncomfortable. We only stopped 2 night's so wasn't worth changing rooms.
Stayed 2 nights in Aug 2024