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4.4 out of 5

"nice,quiet and very clean " More

By a verified traveller on Sun 01 Jan 2023

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Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Newcastle Gateshead. During your stay, you'll be within walking distance of Intu. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Great Room louge
  • Amenities include a front desk safe, a meeting room and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Intu and 6 minutes from Chinatown
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express Newcastle Gateshead ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Newcastle Gateshead

Everyone (8) Couples (4) Family (4)
5 out of 5
nice,quiet and very clean

Posted by on 1 Jan 2023

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Comment from Hotel Management

20 Jan 2023 by Mayur M

Ying, thanks for the 5-star review.We hope to welcome you back soon. All the best, Mayur M.

3 out of 5
Window had large gap at top. Wouldn’t close right so traffic noise bad from early in morning. Breakfast could have been better. No boiled of fried eggs. No croissants or muffins left. No pieces of fruit

Posted by on 7 Jun 2022

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4 out of 5

Posted by on 24 Jun 2021

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Comment from Hotel Management

10 Jul 2021 by Katie Taylor | Team Leader

Hi, Thank you for taking the time to review your stay. We hope to see you again in the future. Kind regards,

3 out of 5
Eating area not great for evening meals, to 'canteen' looking, no privacy

Posted by , from East Lothian on 12 Feb 2020

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5 out of 5
Afine place to stay, no problems, nice breakfast, nice room

Posted by on 10 Oct 2019

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5 out of 5
Nice hotel and staff, close to Metro centre train or bus into Newcastle,ample breakfast

Posted by on 30 Sep 2019

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5 out of 5

Posted by on 5 Sep 2019

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5 out of 5

Posted by on 9 Jul 2019

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5 out of 5
Very friendly and helpful staff hope to see you guys again

Posted by on 7 Jul 2019

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4 out of 5
very close to metro centre and access to A1 north and south great.Bed wasn't great quite uncomfortable.

Posted by on 10 May 2019

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Comment from Hotel Management

31 May 2019 by katie

Thank you for taking the time to review your recent stay with us. We hope to see you again soon.

About the Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel

Location Clasper Way, Newcastle-upon-Tyne, England NE16 3BE

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. The business-friendly Holiday Inn Express Newcastle Gateshead also features a vending machine, coffee/tea in common area, and a front desk safe. Free self parking is available. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Metrocentre Station (1.5 km / 0.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Newcastle Gateshead offers 134 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free continental breakfast.

Great Room louge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Children stay free - maximum age 17
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Hotel Holiday Inn Express Newcastle - Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metrocentre
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre
  • Express Newcastle Metro Centre

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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