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Best Western New Kent Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western New Kent Hotel

Exterior
Exterior
Breakfast, lunch and dinner served
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Northumbria University
    4 min drive
  • Freeman Hospital
    4 min drive
  • University of Newcastle-upon-Tyne
    4 min drive
  • Newcastle (NCL-Newcastle Intl.)
    17 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Best Western New Kent Hotel

Eco-certified Newcastle-upon-Tyne hotel in Jesmond with free parking
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and wedding services.
Best Western New Kent Hotel offers 32 accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western New Kent Hotel. During your stay, you'll be within walking distance of Jesmond Dene Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • 5 minutes by car from St. James' Park and 5 minutes from Quayside
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Best Western New Kent Hotel also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Hotel Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: GBP 6.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hotel Restaurant

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 6.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Best Western New Kent Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 133 out of 403 reviews" "
Rating 8 - Good. 188 out of 403 reviews" "
Rating 6 - Okay. 57 out of 403 reviews" "
Rating 4 - Poor. 18 out of 403 reviews" "
Rating 2 - Terrible. 7 out of 403 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good condition and in a nice area with cafe's and restaurants within walking distance. The staff were very welcoming and helpful. We had a family room which was very clean and comfortable. The only negative was there is very limited parking, we were fortunate to get the last parking space but other than that I can't fault our stay. Would happily stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

William, Coventry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful
Stayed 3 nights in Jun 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff in a central location
Stayed 3 nights in Jun 2024

6/10 Okay

Lesley

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Quiet room and comfy bed.
Stayed 3 nights in Jun 2024

8/10 Good

Andrews

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodating hotel
Lovely hotel excellent indian restaurant, although we didnt have breakfast it looked good, the staff were freindly, only lost one star due to lack of lift. But i would stay there again if in the area
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Stayed 1 night in Jun 2024

8/10 Good

Barbaraw

Stayed 1 night in May 2024

4/10 Poor

Rob

Disliked: Cleanliness, property conditions & facilities
In need of updating. Stained carpets and damaged furniture.
Stayed 2 nights in Apr 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Isla

Stayed 1 night in May 2024

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and easy access
The room was small and cosy, ideal for my solo trip. Nice bathroom, the only little thing i didn’t like was the lack of bath mat for the bath which i find a bit inconvenient cos it could be slippery, but one of the staff members provided me one. The rest was very good, receptionist was really helpful and friendly.
Stayed 2 nights in May 2024

2/10 Terrible

neal

Stayed 2 nights in Apr 2024

10/10 Excellent

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Quiet , lovely breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fits with price. Towels were clean but had stain marks, first room door didn’t work and second light switches didn’t work so had to turn on lights individually.
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Stayed 2 nights in Mar 2024

10/10 Excellent

Judith

Stayed 2 nights in Mar 2024