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Castle Hotel

3.0 star property

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Photo gallery for Castle Hotel

Front of property
Reception
Bar (on property)
Classic Triple Room
Building design

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
The Parade, Neath, Wales, SA11 1RB
  • Gwyn Hall
    ‪2 min walk‬
  • Swansea.com Stadium
    ‪12 min drive‬
  • Swansea Marina
    ‪14 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪67 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, individually decorated, individually furnished, desk

Classic Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, individually decorated, individually furnished, desk

Classic Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite, 1 King Bed, Private Bathroom

Luxury Suite, 1 King Bed, Private Bathroom

Luxury Suite, 1 King Bed, Private Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Premium bedding, individually decorated, individually furnished, desk

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Castle Hotel

Hotel in Neath with free breakfast and a 24-hour front desk
A bar/lounge, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and wedding services are onsite.
Castle Hotel offers 30 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Satellite television is provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Castle Hotel. During your stay, you're just a quick walk from Gwyn Hall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include 3 meeting rooms, a multilingual staff, and an elevator
  • Steps from Gwyn Hall and 7 minutes by foot from Victoria Gardens
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Castle Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Neath hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 150 out of 358 reviews
Rating 8 - Good. 120 out of 358 reviews
Rating 6 - Okay. 55 out of 358 reviews
Rating 4 - Poor. 18 out of 358 reviews
Rating 2 - Terrible. 15 out of 358 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

joe

Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty an the place was fully booked for a wedding. The breakfast was buffet so everything was cold .not great .

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
Overall pleasant
This building is old and damp in areas. However good value for money and central. My room was beautiful. Windows quite mucky. Reception lady polite and helpful. Continental breakfast disappointing. If your wanting a quiet stay this hotel is located directly in front of a very loud nightclub so take this into consideration on a Friday/ satarday night🙂
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Neil

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
The staff were friendly and helpful plus the bar and dining area were very nice. However, the rooms looked tired and unclean - there were spiderwebs on the ceiling and significant black mold in the bathroom specifically around the bathtub and under the bath mat. The siding of the bath was loose/broken, the toilet cistern was faulty and would make noise unless you lifted the top to adjust the mechanism which revealed more black mold underneath and behind the toilet. I would share photos but the app wont let me for some reason. Please also be aware that when the hotel states that it offers breakfast this is not a hot breakfast, it is purely toast, cereal, cheese, ham and a salad.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clare, Bradwell

Stayed 1 night in Oct 2024

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Staff friendly and nothing to inconvenient for them to assist with. In general the hotel needs updating and more time is required for cleaning the rooms - not just changing bedding. Also could do with light blocking blinds.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle Hotel Neath
I have stayed at this Hotel a number of times and find it good value for money. The staff are always helpful and friendly. The room I stayed in was spacious, clean and well furnished. There are areas of the Hotel that look a little dated but generally the Hotel is good value for money. I will stay there again for my next business trip. I also left something in my room when I checked out but I had a phone call a little later to let me know they had put it to one side for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Stayed 2 nights in Sep 2024

8/10 Good

Stuart

Stayed 2 nights in Sep 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Have done this before and is still the same it great
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Business traveller
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay staff are pleasant and helpful have stopped here on numerous occasions and will always go back
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 1 night in Sep 2024

10/10 Excellent

malcolm

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities
Tired
Room 5 noise till about 11:30pm below is bar/karaoke and on Main Street with pubs adjacent with noise, then bin men started 5:20am not good after a 6hour drive
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, helpful staff, comfortable but a little dated and tired. Would stay again though.
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Only stayed 1 night but it was great. Would recommend very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024