2/10 Terrible
Ronald
14 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Scam artists - stay away
They stole $60 of my security deposit due to pre-existing damage to my room which I reported to reception. The towel rail was broken on arrival in room 201. They said it was their policy to charge guests for the damage even when they've reported it as pre-existing. That is called fraud. I won't be the first person they've tried this with.
Cleaning in the bathroom was virtually non-existent: when I arrived there was a fake eyelash stuck to the handle of the tap and it had not been cleaned off 2 days later, so I cleaned it off myself. This makes me question the thoroughness of their cleaning everywhere else.
I'll be honest, my first thought before any of the above happened was "I don't know how this has been rated 4 stars", it's simply not anywhere near that quality and needs a little TLC before I would even put it in the upper tier of 3 stars.
To the good points: the bed was comfortable, the shower was fine, and the location good.
Do yourself a favour and stay anywhere else, there are lots of options at this price point.
Ronald
Stayed 3 nights in Sep 2024