6/10 Okay
Lorraine
Travelled with group
18 Jan 2025
The STAFF was excellent especially HEIDI! She was such a help to us when our flight was canceledfrom Dallas. A sincere voice on the other end of the line reassuring us that our reservations would not be canceled. THANK YOU HEIDI! The hotel itself is average. A decent place to stay in the heart of South Beach. Lots of restaurants and shops nearby along with the beach just a block away. The room was small, the bathroom small, but we just stopped over before a cruise. Cruise port is about 8 minutes from the hotel. There is a grocery store across the street from the hotel. Nothing fancy, just a place to rest at night.
Lorraine
Stayed 3 nights in Jan 2025