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3.6 out of 5

"There was a cut toe nail in the bathroom, probably from a previous resident. No recycling options in the rooms or each floor, for paper nor plastic n ... " More

By a verified traveller on Sun 02 Oct 2022

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Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Townhouse Hotel Manchester's great location. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy a bite to eat at 101, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the value of their stay and the helpful staff
  • Steps from Canal Street and 7 minutes on foot from Piccadilly Gardens

Townhouse Hotel Manchester ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Townhouse Hotel Manchester

Everyone (6) Couples (1)
3 out of 5

Posted by on 16 Nov 2022

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4 out of 5
There was a cut toe nail in the bathroom, probably from a previous resident. No recycling options in the rooms or each floor, for paper nor plastic not glass. Quite disappointed in that. Breakfast standards has dropped, from what it was years ago. Not having cooked breakfast on a weekend is a real poor standard. Minimal quality on offer.

Posted by on 2 Oct 2022

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Comment from Hotel Management

4 Oct 2022 by Paul

Thank you Adnan for the review. I was lovely to have you with us. We offer a full cooked breakfast along with continental daily.Kindest regards,Paul & Team.

4 out of 5
Close to shops and Chinatown

Posted by on 17 Sep 2022

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Comment from Hotel Management

20 Sep 2022 by Paul

Thank you for taking the time to score your recent stay with us.Best wishes,Paul.

1 out of 5
This was one of the worst hotels I have ever encountered, the rooms are bold and basic I do not understand how this hotel has a 4 star rating I booked because it was cheaper than others and realized why. The carpets around the hotel are stained with vomit on each floor. There was no glass shield in the bathroom.so water went everywhere, shower so small couldnt get into it. The mattress on bed was so soft difficult to sleep on, no net curtains and no blinds and appartments on opposite side could view in my room. Its also the only hotel ive ever stayed that do not have a fridge in the room and staff couldnt offer a fridge either. The leather chairs in the room were so badly torn it made me feel like I was in a hotel of a 2 star standard. The sofa was so bad I didnt even once sit on it and I had to go buy Dettol antibacterial products to clean the bathroom and desk in the room which was so dusty it hadn't been cleaned. I am shocked how they class this a 4 star hotel? Its really in a 2 srar standard, they charge £11 for breakfast and on 2 days Wednesday and Thursday breakfast was good but on friday it was a buffett and the nicest way to describe the buffet is Vile food was so awful you couldn't eat it their chef should be ashamed of serving food like this the eggs were only fried available which were so overcooked and disgusting to even put out! Hashbrowns were soft and soggy it was really the worst experience in my life. I have been to over 900 hotels this being 0/10

Posted by on 7 May 2022

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Comment from Hotel Management

9 May 2022 by Philip Marczak

Hello John and thank you for your honest feedback. We are currently looking at all carpets across the hotel as we are aware they do need replacing. I can assure you that there is no vomit on the floors and its stains from bleach etc. Not all rooms have fridge's in them and like most hotels in the UK not many have fridges. I understand your comments about the breakfast on the last day being buffet however the food is cooked the same and is not vile as we would not serve this food if it was.

5 out of 5

Posted by on 3 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by Debbie - Front Of House Manager

Dear Anonymous, Thanks for the score and we are looking forward to see you again soon. Kind Regards, Debbie Front Of House Manager

2 out of 5
Breakfast poor - average. Limited options Noisy rooms but at least they were a decent sized

Posted by on 12 Jun 2019

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Comment from Hotel Management

18 Mar 2022 by Philip Marczak

Thank You

4 out of 5

Posted by on 26 Aug 2019

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Comment from Hotel Management

3 Sep 2019 by Debbie - Front Of House Manager

Thanks for your score, looking forward to see you again in our hotel.

5 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

14 Jun 2019 by Debbie - Front Of House Manager

Thank you

4 out of 5

Posted by on 26 Apr 2019

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Comment from Hotel Management

14 Jun 2019 by Debbie - Front Of House Manager

Thank you

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms. A computer station is on site and WiFi is free in public spaces. The eco-certified Townhouse Hotel Manchester also features multilingual staff, coffee/tea in common area, and laundry facilities. This 4-star Manchester hotel is smoke free.

  • 85 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Manchester Manchester Oxford Road Station (0.6 km / 0.4 mi)
  • Metro station: St Peters Square Station (0.4 km / 0.2 mi)

Room Amenities

Townhouse Hotel Manchester offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch plasma televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Travel cot

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.

101 – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Debit cards
  • Online penalty collection
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macdonald Manchester Townhouse
  • Macdonald Townhouse
  • Macdonald Townhouse Hotel
  • Macdonald Townhouse Hotel Manchester
  • Macdonald Townhouse Manchester
  • Manchester Macdonald Townhouse
  • Manchester Townhouse
  • Townhouse Macdonald Manchester
  • Townhouse Manchester
  • Townhouse Hotel Manchester
  • Manchester Manchester
  • Townhouse Hotel Manchester Hotel
  • Townhouse Hotel Manchester Manchester
  • Townhouse Hotel Manchester Hotel Manchester

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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