The Alan

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service

Breakfast available

Housekeeping

Laundry

Air conditioning

Explore the area

18 Princess Street, Manchester, England, M1 4LG

St. Peter's Square
‪3 min walk‬
Canal Street
‪4 min walk‬
Manchester Palace Theatre
‪6 min walk‬
Manchester (MAN)
‪23 min drive‬

Room options

Classic

18 sq m
Sleeps 2
1 Double Bed

Signature Deluxe

18 sq m
Sleeps 2
1 Double Bed

Signature

24 sq m
Sleeps 2
1 King Bed

Classic Double Double

34 sq m
Sleeps 4
2 Double Beds

Signature Suite

18 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

15 Feb - 16 Feb

About this property

Eco-certified Manchester hotel in Manchester City Centre with a 24-hour front desk

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the comfortable beds at The Alan. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.

Free WiFi (speed: 25+ Mbps)
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests really like the accommodations for the spaciousness, cleanliness, and comfy beds
Just a 4-minute walk from Canal Street and 6 minutes by foot from Manchester Palace Theatre

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. The eco-certified The Alan also features multilingual staff, concierge services, and dry cleaning/laundry services. A complete renovation of The Alan was completed in January 2021.

This 4-star Manchester hotel is smoke free.

The hotel hosts a free manager's reception daily.

Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.

Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking within 525 ft (GBP 30 per day); discounts available

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.00 for adults and GBP 17.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Room service available

Restaurants on site

Drink at The Alan
Dine at The Alan

Family friendly

Fridge
Soundproofed rooms

Conveniences

Lift
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff

Business services

Coworking spaces
Meeting rooms - 3

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 102
Hand-held shower head
Handrails in stairwells
Stairwell handrail height (centimetres): 91
Height-adjustable showerhead
Step-free path to entrance
6 steps to reach property
Tile flooring in public areas
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 102
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
Renovated entire property – January 2021
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Hypo-allergenic bedding
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Food and drink

Coffee/tea maker
Electric kettle
Fridge

Connecting rooms available
Desk
Energy-saving switches
Laptop-friendly workspace
LED light bulbs
Local maps
Safe
Separate sitting area
Soundproofing
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 50 per accommodation, per stay
A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Google Pay, Apple Pay, and PayPal

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arora Hotel

Princess St. Hotel previously Arora Hotel

Arora Manchester

Arora Manchester Hotel

Hotel Arora

Hotel Arora Manchester

Manchester Arora

Manchester Arora Hotel

Manchester Hotel Arora

Arora International Hotel Manchester

Manchester Arora International Hotel

Princess St. Hotel Manchester

Princess St. Hotel

Princess St. Manchester

Princess St.

Princess St. Hotel (previously Arora Manchester Hotel)

Arora Hotel Manchester

The Alan Hotel

Princess St Hotel

Princess St. Hotel

The Alan Manchester

The Alan Hotel Manchester

The Alan Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Kathy

3 Nov 2024

Liked: Staff & service

Two types of room - the nice ones & the grim ones!

I’ve stayed here several times, location is great and previously the rooms have been good with a 1970s municipal vibe and pink bathrooms. Be aware though that there are two types of rooms - those that have been updated and those that retain their 1990s original feature such as orange wood, beds that make you both roll into the middle, only one nightstand, a shower cubicle so small that it’s hard to wash etc. That said, we had a comfortable night but I would think twice about staying there again. I do think the hotel is missing a trick with the bar. It could be a cosy, intimate, comfortable space, but instead it feels like part of reception, open, drafty and unwelcoming,

Stayed 1 night in Nov 2024

10/10 Excellent

David

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Sue

Travelled with partner

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was a great location for shopping, theatre's, restaurants. My couple of complaints are in the room, there is a desk area but no chair. there is nowhere to put a case apart from on the floor. Secondly, the sockets points on the desk area, are not deep enough to plug anything in, so you have to go under the tv to plug in the kettle, a charger, a hairdryer.

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

31 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Delvina

30 Oct 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

29 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

6/10 Okay

Adam

25 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Lauren

Business traveller

24 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Hit and Miss

Ive stayed a few times here and its always hit or miss. This time the TV in the room didnt work and it took 2 people and 2 hours to come to the conclusion it didnt work. Not ideal as was on a business trip and wanted to unwind after a long day.

Stayed 1 night in Oct 2024

10/10 Excellent

Simon

23 Oct 2024

Stayed 2 nights in Oct 2024

6/10 Okay

Sophie

Business traveller

23 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Great staff, disappointing room.

The service and staff were the best part of this stay. I stayed one night at The Alan for a business trip, and despite the contemporary feel of the ground floor the room was disappointing. It smelt sweaty/ musty and had more spare-room vibes (worn-in & marked furnishing, a questionable rug, random sockets that didn’t work, dated bathroom) rather than the hotel experience I was expecting. Parking at the Q-Park, even with the discount, was extortionate but was only a very short distance away.

Stayed 1 night in Oct 2024

2/10 Terrible

Niamh

23 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Courtney

23 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Decor

Bedroom was very pretty, loved the decor of the hotel foyer/ dining as well as the room itself.

Stayed 2 nights in Oct 2024

8/10 Good

Jane

Travelled with family

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Stayed 1 night in Oct 2024

8/10 Good

Mathew, Huddersfield

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Henry

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Darren

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel in a great location

Stayed 2 nights in Oct 2024

4/10 Poor

Millie

20 Oct 2024

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Lovely hotel wouldn’t recommend the breakfast

Hotel was lovely, room was really spacious and clean but I did get food poisoning from the veggie breakfast so would not recommend that as we had to cancel the next 2 days of our trip.

Stayed 2 nights in Oct 2024

8/10 Good

Carol

19 Oct 2024

Stayed 1 night in Sep 2024

6/10 Okay

Stuart

Travelled with partner

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Right by metro. Defective plugs. Kettle plug on the floor or under the table is not good.

Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Travelled with group

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great people

Great location, good sized rooms. Staff were very friendly and welcoming, offering information clearly. Very close to the shopping district and many restaurant and cafes. Perfect for the team too. Only a few niggles. There are two lifts and one was out of action all weekend we stayed. Slightly frustrating but has hopefully now been sorted. The sign outside is a nightmare to see at night. The internal bulb layout makes the name unreadable from a distance so just look out for a white box on the wall. The bathrooms advertised online does not reflect what is in the rooms. Bathrooms seem to be standard showers over bathtubs.

Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Hannah

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They do NOT have parking!!!

Firstly this hotel advertises as a hotel with parking however this is not the case! they offer a discount of 25% off a very expensive near by Qpark as we stayed 2 days parking cost us a further £70 on top of the hotel cost had we know this we would have stayed elseware. We arrived and we initially given a room thar was not cleaned from the previous guests. We went back to reception and the girl there was very helpful changed our room immediately and also included complimentary breakfast for the following morning. However this breakfast wasnt great. Very little in the way of continental offerings just some crossants and jams. The cooked opitions are ordered and this took over 40 mins to arrive and when it did it was overcooked and very dry. We went to the bar for some drinks on the 2nd night and were told at 10pm that they had no lemon and lime for the gin as they had cleared up ready for breakfast! Which was very early in the night to be closing. The room was overall good even if not really to my taste with the bare plaster walls. Overall this is a decent enough hotel but its not one id stay at again.

Stayed 2 nights in Oct 2024

4/10 Poor

Daniel

Travelled with family

17 Oct 2024

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Cons outweigh the Pros

Unfortunately the cons far outweigh the pros. Pros: 1. Great location, close to everything you could want/need in the city centre. 2. Straightforward check-in and check-out. 3. Breakfast choice and quality (also see cons…) Cons: 1. Worst shower in Britain, impossible to get temperature right and had to move about to get wet. 2. Room was not that clean; carpet stains and bathroom in real need of freshening up. 3. Service at breakfast; terrible. 4. Coffee, really poor quality - almost undrinkable

Stayed 3 nights in Oct 2024

2/10 Terrible

Alastair

16 Oct 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Deeply disappointing

The hotel pitches itself as a modern, remodelled, top quality, trendy hotel. I found it average to poor. The common areas are nicely styled, newly refurbished. Of our double, the worst bit was the bathroom. It had tiles and grout falling off the wall, ill fitting facilities and a tired mould appearance to bath area. There was no toilet brush. The bedroom was reasonably professionally repainted, but was immediately evident as a room in an old hotel given a lick of pain, rather than any substantive remodel. There are about 10 plug sockets, but all on one wall of the room, furthest from the bed. No bedside sockets at all. The plugs clearly used to serve a range of facilities that have just been removed. The bed was ok but again felt dated. Linens very clean but felt starchy rather than soft. We found the bar menu disappointing, with everything being standard, although arguably, classics. We ate out. We tried the bar - open until 2am - for a cocktail. Again it had all the hallmarks of a place pretending to be something its not. The staff lack knowledge about how to make cocktails, the bar is not professionally stocked, you will be asked if you want your cocktails as doubles or singles - so trying to enjoy an Old Fashioned at city centre prices is like ordering a whiskey and coke in Weatherspoon's. The amount charged for two decaf coffees with a single shot each - £20+ - s too much for such a poorly performing environment. I would not return to this hotel.