Motel One Manchester - Royal Exchange

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view)
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Manchester Arndale
    3 min walk
  • Deansgate
    4 min walk
  • Albert Square
    4 min walk
  • Manchester (MAN)
    34 min drive

Room options

Comfort Room (with king- or queensize bed and view)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Motel One Manchester - Royal Exchange

Eco-certified Manchester hotel in Manchester City Centre with a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The shopping around Motel One Manchester - Royal Exchange gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Gardens. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Guests really like the accommodations for the comfy beds, overall comfort, and cleanliness
  • Within a 10-minute walk of Piccadilly Gardens and AO Arena
  • Cats and dogs welcome for a fee
As a guest of Motel One Manchester - Royal Exchange, you'll find a front-desk safe and an elevator. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star Manchester hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 13.90-13.90 for adults and GBP 6.95-13.90 for children
  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults, and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1007 reviews" "
Rating 8 - Good. 260 out of 1007 reviews" "
Rating 6 - Okay. 65 out of 1007 reviews" "
Rating 4 - Poor. 28 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Thi Thanh

Stayed 3 nights in Sep 2024

8/10 Good

DIANA

Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff on reception Stylish comfortable bedroom Shower excellent but slightly slippery Prefer to have option of opening window instead of air -con
Stayed 2 nights in Sep 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Manchester hotel
Very clean spacious room with lovely comfortable bed and different pillows to choose. Linens and bathroom clean. Very central, near the Arndale centre.
Stayed 1 night in Oct 2024

6/10 Okay

KAREN

Disliked: Property conditions & facilities, room comfort
Disappointed
Stayed 2 nights in Sep 2024

2/10 Terrible

Imran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff too busy and don’t understand a special occasion
Stayed 1 night in Sep 2024

8/10 Good

T W

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay at this hotel in Sep 2024. Room an ok size. Bed very comfortable. Tv excellent. Bathroom was nice and good to have a shower. Check in experience was quick but not particularly friendly. Hotel is very small but good location close the Arndale.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, clean , comfy beds and very central
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

R A

Business traveller
Disliked: Amenities
Room felt grubby. An odd smell in the room. Bedding felt damp. Staff were pleasant on arrival but certainly all needs some attention and decent cleaning.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what is needed
Beginning to love this brand. Clean, simple, functional and at very good prices. Good comfortable bed, nice shower...that's all that is needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Kulwant

Stayed 3 nights in Aug 2024

4/10 Poor

Scott

Liked: Cleanliness, staff & service
I've stayed at a couple of Motel One's. This one was convenient for the AO arena as it was so close, that's where the positives end however. Check in was slow and manic, the room was functional but really small. The space between the edge of one side of the bed and wall was neat ( you had to move in sideways and I'm not a big guy). The noise outside however is what really made our decision to not return. We were rudly awoken at 6am by the recycling collection and then a rubbish collection, it was like a builders yard and there's no way anyone that's breathing would sleep through it.
Stayed 1 night in Sep 2024

10/10 Excellent

Callum

Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not bad for one night.
The bed was comfy. This is a place for a one night stay. There’s nowhere to put clothes away. Having to haul a large suitcase onto the bed every time you want something is annoying. The hand soap and bath gel dispensers were both broken. There’s no shelf in the shower to put your own products. There’s no night light in the bathroom. The sink doesn’t have a plug. The air conditioning wasn’t working, but we complained and it seemed a bit better the second night. There’s no phone in the room to call the front desk.
Stayed 3 nights in Sep 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

daisy

Stayed 1 night in Aug 2024

2/10 Terrible

Jahaad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!!! No housekeeping, key didn’t activate lights and air conditioner, bed was small and hard, ceiling was sloped to the point that you couldn’t stand from one side of the bed. They charge you for literally everything, store bags after an 18hr flight, to check in 30 minutes early, housekeeping, EVERYTHING! I left 2 days early and went to another hotel and regardless of the money that I lost by leaving early, it was by far the best decision I made on the entire trip.
Stayed 1 night in Sep 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for exploring Manchester. Staff very accommodating. Clean and modern,
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024