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"Great central location. Hotel abit rundown and noisy (walls are paper thin). " More

By a verified traveller on Mon 13 Jun 2022

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Superior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Manchester Piccadilly Hotel. During your stay, you're just a quick walk from Piccadilly Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy British cuisine and garden views while dining at Level 3
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Manchester Palace Theatre and Manchester Arndale

Mercure Manchester Piccadilly Hotel ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Mercure Manchester Piccadilly Hotel

Everyone (1)
1 out of 5
Unfortunately, this hotel did not come up to the standards expected. The room was very dated, it was dirty and smelt of cigarettes even though it was a non smoking room. The smell was so bad in the bathroom. The double bed room was meant to be an upgrade. It was a joke, and such a disappointment. It came across so nice in the photos but in true reality was not good at all. The bathroom had mould patches or just really dirty areas, dust everywhere. The bed was far too small for what we requested, the bathroom amenities catered for one person only even though we were two. This room was an upgrade, and was questioned if it was better then the normal room booked. We were told its nice. Glad we checked in late so we didn't have to spend any longer then we had too there. It was not comfortable at all. Nightmare finding the overpriced car parking area too. Even though it was one night and one room on the date we stayed there, we would not go again or recommend this hotel.

Posted by on 7 Jan 2023

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Comment from Hotel Management

9 Jan 2023 by Jonathan

Dear Qaisar, thank you for leaving your feedback about the experience you had at the Mercure Manchester Piccadilly Hotel. I was very saddened to hear that we did not provide you with the high standard experience we usually offer to our guests, and I can assure you that your feedback will be shared with the senior management of the hotel. In regards to room and hotel quality, we are in fact looking for a full hotel refurbishment to start off within the next few months, so that hotel is refreshed, and the facilities match our service. Thank you for sharing your concerns with us. Sincerely, Jonathan Mc Shane, Guest Relations Associate.

3 out of 5
Great central location. Hotel abit rundown and noisy (walls are paper thin).

Posted by on 13 Jun 2022

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5 out of 5
Good location!

Posted by on 11 Apr 2023

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Comment from Hotel Management

12 Apr 2023 by Deep Shah

Dear Guest,Thank you for taking out your valuable time doing the feedback on your recent stay with us and looking forward to welcoming you back.Kind Regards,Deep ShahGuest Relations Manager

About the Mercure Manchester Piccadilly Hotel

Location Portland Street, Manchester, England M1 4PH

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8816 square feet (819 square metres) and includes conference space. A health club, a terrace, and a vending machine are also featured at the business-friendly Mercure Manchester Piccadilly Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Manchester hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 14 levels
  • Conference rooms
  • 8816 sq ft of conference space
  • 819 sq. m of conference space
  • Built in 1966
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Manchester (QQM-Piccadilly Train Station) (0.7 km / 0.4 mi)
  • Metro station: Picadilly Gardens Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Manchester Piccadilly Hotel offers 280 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Level 3 – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. If driving, please contact this property in advance for more information (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • No lifts
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • Advance notice recommended for guests arriving by car

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manchester Mercure Hotel
  • Manchester Mercure Piccadilly Hotel
  • Manchester Piccadilly Hotel Mercure
  • Mercure Manchester
  • Mercure Manchester Piccadilly
  • Mercure Manchester Piccadilly Hotel
  • Mercure Piccadilly
  • Mercure Piccadilly Hotel
  • Mercure Piccadilly Hotel Manchester
  • Piccadilly Mercure Hotel
  • Mercure Manchester Piccadilly
  • Mercure Manchester Piccadilly Hotel Hotel
  • Mercure Manchester Piccadilly Hotel Manchester
  • Mercure Manchester Piccadilly Hotel Hotel Manchester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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