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"Great hotel. Convenient location. Basic but good breakfast. Helpful and friendly staff. " More

By a verified traveller on Wed 26 Oct 2022

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Standard Room, 1 Single Bed, Accessible

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Manchester - Trafford City, an IHG Hotel. During your stay, you're just a quick walk from Legoland Discovery Centre. Free breakfast, free WiFi in public areas and a restaurant are available.

  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • 14 minutes by foot from Trafford Centre and a 3-minute drive from Bowlers Exhibition Centre
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express Manchester - Trafford City, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Manchester - Trafford City, an IHG Hotel

Everyone (8) Couples (4) Family (3)
4 out of 5
Great hotel. Convenient location. Basic but good breakfast. Helpful and friendly staff.

Posted by on 26 Oct 2022

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Comment from Hotel Management

26 Oct 2022 by Aehnen Kohben - Front Office Manager

Thank you Suzanne for taking the time to leave your review.Kind regards,

4 out of 5
Great little property near to the Bowlers exhibition centre and the Trafford Center. The room still had hair on the shelf in the bathroom and a bit of dust at the side of the bed in a ball with a 10pence coin so not thorough cleaning. The property seems fairly new and the shower gel is lovely. Great breakfast choice. Close proximity to McDonalds and a small walk to the Trafford Center. The only minor let down was the booking in man was a little abrupt, but the check-out staff was much nicer. Great sized carpark.

Posted by on 11 Sep 2022

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Comment from Hotel Management

13 Sep 2022 by Aehnen Kohben, Front Office Manager

Thank you for taking the time to leave your review and for your valuable feedback.Kind regards,

5 out of 5

Posted by on 30 Jan 2020

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Comment from Hotel Management

30 Jan 2020 by Rachael

Thank you for taking the time to provide this feedback, we appreciate it very much! Kind regards,

4 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Sahar

Good Morning, I would like to Thank You for making the time to leave a review, we appreciate all feedback and look forward to welcoming you again in the near future. Kind Regards, Sahar Toor, Guest Service Manager

2 out of 5

Posted by on 22 Dec 2019

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Comment from Hotel Management

29 Dec 2019 by Sahar

Good Morning, I would like to Thank You for leaving a lovely review, Our team always work hard to assure our guests enjoy their stay with us. We do wish to welcome you again in the near future. Kind Regards Sahar Toor Guest Service Manager

4 out of 5

Posted by on 20 Sep 2019

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Comment from Hotel Management

6 Oct 2019 by Sahar

Good Morning Thank You for comment. We look forward to welcoming you again in the near future. Kind Regards Sahar Toor Guest Service Manager

3 out of 5
Staff helpful , swapped my original room as 1st not clean

Posted by on 17 Aug 2019

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Comment from Hotel Management

17 Aug 2019 by Dan

Thank you for taking the time to leave a review. We appreciate the positive feedback. Kind Regards, Reception Team

5 out of 5

Posted by on 11 Aug 2019

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Comment from Hotel Management

15 Aug 2019 by Jessica

Hello Thank you for your great feedback.I am delighted you enjoyed your stay.I do hope we see you visit us in the very near future. Kind regards Jessica

4 out of 5
The first room we checked into stank of smoke, and was not a great start. However a quick trip to reception, and a lovely chap had us in a lovely clean tidy room with no fuss at all. A lovely, modern hotel with everything you need including a free breakfast and super comfy beds. Excellent value for money, and will look to return again soon.

Posted by on 21 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Jordan

Hello Good Evening, We do apologize for the first room you were checked in to. We are very glad to see that the situation was resolved and that you enjoyed your stay with us. We do hope to see you again. Many Thanks, Jordan

4 out of 5
adequate and free parking, walking distance to Trafford city centre and bus station just few feet from the hotel so you can take a bus to city centre if not driving, The breakfast is adequate.

Posted by on 12 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by David K

Dear Guest, Thank you for choosing Holiday Inn Express Traffordcity for your stay. Glad you enjoyed it. Looking forward welcoming you soon. Best Regards

About the Holiday Inn Express Manchester - Trafford City, an IHG Hotel

Location 2 Mercury Way, Manchester, England M41 7PA

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Holiday Inn Express Manchester - Trafford City, an IHG Hotel also features a 24-hour fitness centre, concierge services, and a front desk safe. For a fee, parking is available. This 3-star Manchester hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Manchester Humphrey Park Station (2 km / 1.3 mi)
  • Metro station: Barton Dock Road Tram Stop (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Manchester - Trafford City, an IHG Hotel offers 220 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • Flat-screen television
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free on-the-go breakfast daily from 6:30 AM to 10 AM.

The Express Cafe & Bar – This lobby lounge serves breakfast, lunch, dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used for an advanced-purchase booking must be presented by the cardholder at check-in.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Smoke detector
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 3.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Manchester Trafford City Hotel
  • Holiday Inn Express Manchester Trafford City
  • Express Manchester Trafford C
  • Holiday Inn Express Manchester Trafford City
  • Holiday Inn Express Manchester Trafford City an IHG Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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