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4.1 out of 5

"Staff were amazing. Room were great as was breakfast. Would definitely return if they’ll have us back! " More

By a verified traveller on Thu 01 Sep 2022

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Junior Suite, 1 King Bed (Club Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Crowne Plaza Hotel Manchester City Centre, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from AO Arena. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of AO Arena and Deansgate

Crowne Plaza Hotel Manchester City Centre, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Hotel Manchester City Centre, an IHG Hotel

Everyone (9) Couples (1) Family (2)
5 out of 5

Posted by on 26 Jun 2024

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Comment from Hotel Management

28 Jun 2024 by jonathan

Dear CherylThank you for taking the time to provide your very kind review score following your recent stay in the heart of Manchester.We are naturally so pleased to learn that you enjoyed your time with us. We look forward to having the opportunity to welcome you on many future occasions.Best regardsJonathan KingGeneral Manager

5 out of 5
Staff were amazing. Room were great as was breakfast. Would definitely return if they’ll have us back!

Posted by on 1 Sep 2022

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Comment from Hotel Management

1 Sep 2022 by jonathan

Dear MeganThank you for taking the time to place your very kind review following your recent stay in heart of Manchester.We are naturally exceptionally pleased to learn that you enjoyed your time with us and that you encountered a high standard of service from all our team.We look forward to having the opportunity to welcome you on many future occasions.Best regardsJonathan KingGeneral Manager

1 out of 5

Posted by on 22 Jan 2022

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5 out of 5
Perfect location, very friendly staff and an awesome shower!!

Posted by , from Dublin on 17 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by George

Thank you for taking the time to write such a lovely review about your recent stay with us at Crowne Plaza Manchester City Centre. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. Look forward to welcoming you back in the near future.

3 out of 5

Posted by on 21 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by George

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

4 out of 5

Posted by on 7 Sep 2019

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5 out of 5

Posted by on 20 Jun 2019

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5 out of 5

Posted by on 11 Jun 2019

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5 out of 5

Posted by on 28 Jan 2019

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2 out of 5
Overall, disappointing. It started very well. Check in was a breeze and Aman, on reception, was excellent. However, the room we had was pretty poor with a tiny window with the view of a back alley. The gym was tiny, the TVs on the machines didn’t work and there were no cups in the water fountain. The staff at breakfast were miserable. Dirty plates were left on tables and we were given very strong signals that we should leave at 10.55am although breakfast was meant to go on till 11am.

Posted by on 6 Jan 2019

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About the Crowne Plaza Hotel Manchester City Centre, an IHG Hotel

Location 70 Shudehill, Manchester, England M4 4AF

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 7459 square feet (693 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Crowne Plaza Hotel Manchester City Centre, an IHG Hotel. This 4-star Manchester hotel is smoke free.

  • 228 guestrooms or units
  • 8 levels
  • Conference rooms
  • 7459 sq ft of conference space
  • 693 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Manchester Victoria Station (1.2 km / 0.8 mi)
  • Metro station: Shudehill Station (0.2 km / 0.1 mi)

Room Amenities

Crowne Plaza Hotel Manchester City Centre, an IHG Hotel offers 228 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Glasshouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 17 per person
  • Nearby parking fee: GBP 22.50 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Manchester City Centre
  • Crowne Plaza Hotel Manchester City Centre
  • Crowne Plaza Hotel Manchester City Centre an IHG Hotel
  • Crowne Plaza Hotel Manchester City Centre, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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