Holiday Inn Express Manchester City Centre Arena, an IHG Hotel

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Manchester • 1 Room

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3.9 out of 5

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See all 12 ebookers Reviews

"Reasonable price. Breakfast with good variety! Coffee could be something better. " More

By a verified traveller on Sat 22 Jun 2024

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Check-in

Check-out

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Double Bed (with Sofa)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible (Wheelchair)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed (with Sofa)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Manchester City Centre Arena, an IHG Hotel. During your stay, you're just a quick walk from Manchester Arndale. You'll find features such as free WiFi in public areas and a free manager's reception, plus a bar.

Free buffet breakfast served daily
Free WiFi
Enjoy drinks at the bar/lounge
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Guests have great things to say about the clean guestrooms and the helpful staff
Within a 10-minute walk of National Football Museum and AO Arena

Holiday Inn Express Manchester City Centre Arena, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary

3.9 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Manchester City Centre Arena, an IHG Hotel

4 out of 5

Reasonable price. Breakfast with good variety! Coffee could be something better.

Posted by STEFAN ANDREAS on 22 Jun 2024

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Comment from Hotel Management

16 Jul 2024 by Alfie- Guest Services Manager.

Hello!Thank you on behalf of the Holiday Inn Express Manchester Arena - Management Team.Your feedback helps us see where we can improve and look at what we are doing right! This is invaluable, we hope you stay again!

5 out of 5

Hotel is in an ideal position for the city centre. It is a short walk to the Manchester Arena. Rooms are nicely furnished and very clean. Buffet Breakfast was nice with a good selection of hot and cold food. Bar service is excellent. All staff in hotel are very helpful. This is my second stay at this hotel and will definitely return x

Posted by Sally, from Ellesmere Port on 16 Feb 2020

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5 out of 5

I liked everything especially the staff, very helpful and friendly

Posted by a verified traveller on 31 Dec 2019

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4 out of 5

Posted by a verified traveller on 7 Dec 2019

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4 out of 5

Posted by a verified traveller on 1 Sep 2019

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4 out of 5

Great location central for bars and restaurants. Breakfast was good. Good value for money.

Posted by a verified traveller on 4 Aug 2019

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3 out of 5

Great location for city centre. Rooms nice and clean. Very disappointed with breakfast. Area just not big enough for a full hotel during a weekend, it was absolute carnage trying to get seated and get to food and beverages, and when you did there wasn’t much food left and very slow being replenished. Also, no cutlery available and had to ask for glasses for juice. Another disappointment was the fact the hotel only had 2 lifts. Not usually an issue but when you’ve got 8 floors and the staff in the morning are constantly using it to start cleaning it took ages for lifts to become available. Overall, decent hotel but wouldn’t rush back if others are available

Posted by a verified traveller on 11 Jun 2019

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3 out of 5

Posted by Marc on 4 Dec 2023

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Comment from Hotel Management

16 Dec 2023 by Aaron H

Hello Marc, Thanks for your recent review with Holiday Inn Express, Manchester City Centre Arena. We appreciate your feedback and look forward to welcoming you again soon.Many Thanks,AaronGuest Services Manager

4 out of 5

Posted by Mikko on 23 Oct 2023

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Comment from Hotel Management

25 Oct 2023 by Bassam, Guest service manager

HI,Your support is most appreciated, I am really happy we were able to enhance your stay

3 out of 5

Posted by Isabelle on 5 Jul 2023

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Comment from Hotel Management

30 Aug 2023 by Guest Service Manager Kat

Dear Isabelle,Thank you for taking the time to tell us about your experience at the Holiday inn Express Manchester Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Holiday Inn Express, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.

About the Holiday Inn Express Manchester City Centre Arena, an IHG Hotel

Location Goadsby St Off Swan St, Manchester, England M4 5JY

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Event space at this hotel measures 194 square feet (18 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Manchester City Centre Arena, an IHG Hotel.

192 guestrooms or units
8 levels
194 sq ft of conference space
18 sq. m of conference space
Buffet breakfast (free)
Manager's reception (free)
Deli
Conference space
Dry cleaning
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Newspapers in lobby (free)
Television in lobby
Lift
Microwave in a common area
Bar or lounge

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

Train station: Manchester Victoria Station (1.3 km / 0.8 mi)
Metro station: Shudehill Station (0.3 km / 0.2 mi)

Room Amenities

Holiday Inn Express Manchester City Centre Arena, an IHG Hotel offers 192 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Television
Cable channels
Premium channels
Coffee maker
Hypo-allergenic bedding
Pillow options
Shower
Cots (free)
Housekeeping (daily)
Hairdryer
Safe
Telephone
Iron and ironing board available
Desk
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Free cots (infant beds)!

Pet Policy

No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Children stay free - maximum age 16
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: GBP 18.00 per day (984252 ft away)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Holiday Inn Express Hotel Manchester City Centre MEN Arena
Holiday Inn Express Manchester City Centre MEN Arena
Holiday Inn Express Manchester City Centre Arena Hotel
Holiday Inn Express Manchester City Centre Arena Hotel
Holiday Inn Express City Centre Arena Hotel
Holiday Inn Express City Centre Arena
Hotel Holiday Inn Express Manchester City Centre Arena
Holiday Inn Express Manchester City Centre Arena Manchester
Holiday Inn Express Manchester City Centre MEN Arena
Express Manchester City Arena
Holiday Inn Express Manchester City Centre Arena
Holiday Inn Express Manchester City Centre Arena an IHG Hotel

You should know

Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.