Hotel with a 24-hour front desk, a short walk to Kensington High Street
This hotel features concierge services, a 24-hour front desk, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
West Cromwell Hotel offers 21 accommodations with coffee/tea makers and hair dryers. 19-inch flat-screen televisions come with digital channels. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at West Cromwell Hotel. During your stay, you're just a quick walk from Kensington High Street. Free WiFi in public areas and concierge services are available.
Free WiFi
Services include a concierge, tour or ticket assistance, and luggage storage
Guests have good things to say about the accommodations for the cleanliness and nice bathrooms
Within a 15-minute walk of Kensington High Street and Olympia Conference and Exhibition Centre
West Cromwell Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. West Cromwell Hotel also features express check-in, express check-out, and a front-desk safe.
Smoking is allowed in designated areas at this London hotel.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Conveniences
Lift
Front-desk safe
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
Lift
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Heating
Portable fan
Bathroom
Hairdryer
Towels
Entertainment
19-inch flat-screen TV
Digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property is also known as
West Cromwell
West Cromwell Hotel
West Cromwell Hotel London
West Cromwell London
West Cromwell Hotel London, England
Hotel West Cromwell
West Cromwell Hotel Hotel
West Cromwell Hotel London
West Cromwell Hotel Hotel London
West Cromwell Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The place was fine. Obviously it was small, but they didn't need to be so shockingly cheap on the little, but important, things to have in the room like firm (not flimsy) plastic hangers, having a little shelf in the shower so you can put your shampoo/soap there, and a towel that will wrap all the way around you. They really don't need to be so cheap on these things. At least the window curtains were opaque which is important in London when it gets light so early in the morning.
Liked: clean, comfortable accommodation in walking distance of many restaurants and London museums. Friendly & helpful staff who looked after our bags after checkout.
Issues: patchy wifi
Bed bugs; refusal to take responsibility. I am covered in at least 10 bed bug bites from staying in room 10 (ironic I know). No apology or refund as no complaint made during the stay. This was a quick stop overnight for a work trip and I left early the next morning. Bed bug bites can take days to appear so I didn’t notice them until I was already at work and away from the property.
Please as a bare minimum deep clean the rooms if you’re not going to refund your guests for poor hygiene
Amy
Stayed 1 night in Apr 2024
8/10 Good
Ana Carolina
Travelled with partner
25 Apr 2024
Liked: Cleanliness
Disliked: Amenities
Hotel is in a very good neighborhood, walking distance to the subway station.
The room was nice, clean and the bed was comfortable. Shower was nice and hot with good pressure. I was given extra pillows and towels at my request very easily, the staff was very sweet. Special thanks to Alex for his friendliness and recommendations!
Second stay here and it's one I'll keep coming back to. This time i had a basement room which worried me at first but it was fine. Very clean. Shower was roomy, powerful and hot. Could do with more shampoo/shower gel although i tend to bring my own. Catering cups don't hold much tea....could do with mugs. Apart from that very satisfactory
I have stayed in a few budget hotels now and this one is definitely above average. Reception is manned 24hrs with helpful staff. Security code on front door. Single room was compact but adequate. Comfortable bed. Tea making facilities. Decor a little tired but carpet looked new and everything was clean. Broken floor tile in Bathroom but bathroom was big, clean and shower cubicle a good size.
Gary
Stayed 1 night in Feb 2024
6/10 Okay
Emily
Business traveller
16 Feb 2024
Pretty decent for the price and location
Can't argue with the price! I needed a cheap room to stay in as I was working nearby and this was pretty decent for the price. Obviously the carpet and fittings were a bit careworn, but no worries about the cleanliness of the room and bathroom. I'd have preferred a door that had a double lock or chain. And a window that could open, as it got quite hot. Not too noisy, despite the A4 right outside. Short walk to all the amenities of South Kensington.
The staff was very friendly. The hotel room was very clean, but they could really use new carpets. The outside of the hotel was not attractive by any means, but dont let that distract you from how nice the staff is, and how clean the rooms are. Oh, dont plan on sleeping in late. The cleaning staff is very loud. I would definitely book again.
Everything was reasonably clean.
Very few amenities.
Basicaly worn and needs tlc. Bed was good. Room was heated and having on suite compensaites.
There was a bit of internal noise but not too bad.