27 Aug 2019 by Ammy
We regret that the stay turned out to be an average one. Request you to consider this an off case since this is definitely not how we wish our s to feel. We would love to know more about how we can change that in your eyes so that the required issues get eradicated properly, off our system. Feel free to reach out to our direct contact handles. Regards, Ammy.
21 Aug 2019 by Ammy
Hi! We're sad to see that you're not satisfied with our services. Be assured, we'll strive day and night to ensure a comfortable stay in the future. Regards, Ammy
28 Nov 2021 by Cheshta
Hallo, Petra! Schön zu hören, dass Ihnen unsere Angebote gefallen haben, wünsche Ihnen einen entspannten Tag. Grüße, Ivy
26 Jul 2019 by Edward
Hi, We're sad to see that you're not satisfied with our services. Be assured, we'll strive day and night to ensure a comfortable stay in the future. Regards, Edward
20 Jun 2019 by Ammy
Vilpittömät pahoittelut! Pahoittelemme, että vieraamme on tyytymätön palveluihimme. Haluaisimme kuitenkin ymmärtää, miksi ongelma on edessänne, jotta voit parantaa kokemustamme kanssamme. Toivon kuulevani sinusta pian :) Terveisin, Ammy
11 May 2019 by farah
Dear Customer , Thanks for the email , the hotel had gone under refurbishment since 04.04.19 and we had informed all our business partners . we only serve continental breakfast .
As a guest of Townhouse Apollo, Hyde Park, you'll find multilingual staff, a television in common area, and a lift. Public spaces have free WiFi. This 3-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Townhouse Apollo, Hyde Park offers 46 accommodations, which are accessible via exterior corridors and feature free toiletries. Televisions come with digital channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passports are accepted.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.