Tony's House Hotel

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Dates

February 2025

March 2025

In-room safe, blackout curtains, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Parking available

24/7 front desk

Housekeeping

Free WiFi

Explore the area

30 Norfolk Square, Paddington, London, England, W2 1RS

Hyde Park
‪7 min walk‬
Kensington Gardens
‪8 min walk‬
Paddington Central
‪9 min walk‬
London (LHR-Heathrow)
‪49 min drive‬

Room options

Quadruple Room

Sleeps 4
2 Double Beds OR 1 Double Bed and 2 Twin Beds

Triple Room

Sleeps 3
1 Double Bed and 1 Twin Bed

Double Room

Sleeps 2
1 Double Bed

Family Room

Sleeps 5
2 Double Beds and 1 Double Sofa Bed

Similar properties

Free WiFi
Game room
Breakfast available
Business services

for 1 room

includes taxes & fees

21 Feb - 22 Feb

About this property

Hotel with a 24-hour front desk, a short walk to Hyde Park

Along with self parking, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and multilingual staff assistance are onsite. Change of bedsheets is available on request.

Tony's House Hotel offers 22 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

During your stay at Tony's House Hotel, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas and self parking (surcharge).

Free WiFi
Self parking available for a fee
Amenities include a front-desk safe, a multilingual staff, and a vending machine
Within a 10-minute walk of Hyde Park and Kensington Gardens

As a guest of Tony's House Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Tony's House Hotel also features a garden and a front-desk safe. For a fee, parking is available.

This London hotel is smoke free.

Languages

Czech, English, Greek, Irish, Italian, Polish, Slovak

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 20 per day)
Off-site parking for GBP 20 per day; discounts available

Family friendly

Free cots/infant beds
Mini-fridge
Soundproofed rooms

Conveniences

Front-desk safe
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

Garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Well-lit path to entrance

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Digital channels
TV

Food and drink

Coffee/tea maker
Electric kettle
Mini fridge

Connecting rooms available
Electrical adapters/chargers
Iron/ironing board
Safe
Soundproofing

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 6:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 4 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for GBP 30.0 per day.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 20 per day
Offsite parking fee: GBP 20 per day (1 mi away)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property.

We should mention

Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tony House Hotel

Tony S House Hotel

Tony S House Hotel London

Tony S House London

Tony's House Hotel London, England

Tony's House Hotel London

Tony's House Hotel

Tony's House London

Tony's House

Tonys House Hotel

Tony's House Hotel Hotel

Tony's House Hotel London

Tony's House Hotel Hotel London

Tony's House Hotel Reviews

5.4

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

4/10 Poor

Priscilla

Travelled with family, Travelled with family and small children

28 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Upon arrival we were told we had been upgraded and walked 5mins from hotel to a flat. I and my three young's son were walked to a basement flat. There was an awful smell from the kitchenette, like a deep damp. It was late and we were desperate for a place to lay down. We kept the door closed and placed towel at base of door to contain the over pouring smell of damp. The TVs were all smart TVs and did not work. In addition, breakfast was late and we had to call to check when it would be delivered, being told the hotel was understaffed. We eventually walked to the reception to collect ourselves but there was no one available. The continental breakfast was a bag of mini-cheddars, a couple of store bought brioches and chocolate mini rolls, very disappointing. Although the staff of duty tried his best to attend and help, our stay was made miserable by awful smells and an awkward basement stay not as we had originally booked. There was no communication prior to arrival nor was there any words to apologise for this very inconvenient and downgrading change.

Stayed 1 night in Oct 2024

10/10 Excellent

Ella

26 Oct 2024

Liked: Cleanliness, staff & service

Very friendly team

Stayed 1 night in Oct 2024

8/10 Good

Sergio, Cheltenham

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The stay was ok. It was clean and staff was very friendly. Breakfast was slightly better than we thought it would be. The pressure in the shower could be better and the temperature of the water was not the best, but nothing that we could not cope with.

Stayed 3 nights in Oct 2024

2/10 Terrible

HARRISON

Travelled with group

23 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Tube line runs next to it and shakes the room every few minutes, impossible to get to sleep

Stayed 1 night in Sep 2024

10/10 Excellent

MEGAN

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller

19 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Travelled for business. Basic and comfortable, but not completely clean, and the bathroom appeared to have a broken drain. No secure luggage storage, and it's soon obvious the hotel is above the tube line. Ironing board available on request, but was a rusty old thing with no cover and the iron stained my shirt a little. Overall I'd strongly recommend avoiding for anything but a cheap lads' holiday until the owners renovate.

Stayed 2 nights in Sep 2024

4/10 Poor

Manoa

Travelled with family

12 Sept 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Very convenient location if you prefer to stay near the station

Stayed 1 night in Aug 2024

8/10 Good

Tatiana

Travelled with group

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They provide a continental breakfast brought to your room. Mini fridge in room and kettle to heat wayer. The shower head could be located higher. I'm 5'3" and still had to duck down. There is not lift/elevator so if you have issues using stairs do not stay here. Very close to Paddington station, Hyde Park, restaurants, bars, and stores.

Stayed 5 nights in Aug 2024

4/10 Poor

Penny

11 Aug 2024

Disliked: Property conditions & facilities, room comfort

Probably the worst hotel we have stayed in.

We booked Tony’s House, but on arrival were moved to the Dolphin next door. The room looked nothing like the photo advertised and the bathroom was ridiculously small. We climbed 3 v steep stairs. Reception staff, friendly, breakfast staff did not acknowledge us. Basic, small, but clean room. There was a loud generator type noise. We had to move the bed into the middle of the room so we could both get in and out without climbing over the other. That meant moving the small table and chair to block the door and hanging space. The bathroom was tiny, we are small people, anyone “large” would not be able to use it. The breakfast was limited, but OK. Cramped dining room. The underground runs underneath. If your room was in the basement you would hear it.

Stayed 1 night in Aug 2024

8/10 Good

Eva

8 Aug 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Aug 2024

4/10 Poor

TITIN

Travelled with family

29 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The room which was supposed to be for four peaple was very small and even no space to move and itis in the fourth floor wich is very hard to carry bags up and down as there was no elevator

Stayed 3 nights in Jun 2024

8/10 Good

Katherine

Travelled with family

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great!

Stayed 3 nights in Jun 2024

6/10 Okay

Kathleen

12 Jun 2024

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Shannon

9 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Lewis

Travelled with family

30 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place to stay friendly staff , no parking unless you pay a lot if you park for a long, free from 6.30 pm till 8 am time traffic wardens are very keen so don't risk it traffic warden was there by 9am checking cars lots of cars had tickets some multiple very thin road if you have a big car its tight drive slow The parking is not the hotels fault its london apart from the parking i would recommend and stay again

Stayed 1 night in May 2024

4/10 Poor

Patrick

Business traveller

16 May 2024

Disliked: Cleanliness, property conditions & facilities

The staff at the hotel were friendly. The location is close to the Paddington Station and a short walk to Hyde Park so it is very convenient. The hotel itself is not great. I was in the basement and the trains running underneath are very loud . Also the stairs are very steep and not suited to elderly people. This room should not be offered as accommodation

Stayed 2 nights in May 2024

10/10 Excellent

ELIZABETH

Travelled with partner

5 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved the ambience. From the moment we arrived the staff were welcoming helpful,and all super super lovely especially Ana Rita and Devi. You have a wonderful place so clean and beautifully decorated.thank you thank you.

Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family

12 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

We had a terrible experience at Tony's House Hotel. When we arrived, there was no receptionist to greet us, and we had to wait for 20 minutes for someone to return. Additionally, we had to carry our heavy luggage to the fourth floor without assistance, which was not mentioned during our reservation. The bathroom was incredibly small—so much so that it was impossible for someone overweight to comfortably use. The toilet was positioned in a way that you couldn't close the door without getting stuck inside. To make matters worse, the flush didn't work, forcing us to use a guest toilet on the first floor. Overall, this was a disappointing experience, and we won't be staying at this hotel again.

Stayed 4 nights in Apr 2024

6/10 Okay

Elliot

Travelled with family

8 Mar 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Mar 2024

2/10 Terrible

Joanne

Travelled with family

19 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor standard Hotel.

Tony's Hotel was very disappointing to us as a family. Firstly we asked for a double bed & two singles, yet we got two doubles, There was zero space for us to even walk around & the so called bathroom was so small it was claustrophobic. The window wouldn't open or shut properly, & was rotting around the panel, We were kept awake all night from the underground noise, again they didn't warn you of this whilst booking, & there was no dining area, your breakfast was brought to you on a tray so we had to sit on our beds & eat it. There was no headboard on the bed, & the pillow was of poor quality also. The overall advertising of this hotel did not in any way portray the reality of what it was really like. So will never go again.

Stayed 2 nights in Feb 2024

8/10 Good

LAURA

Travelled with family

28 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, near of Hyde Park, commercial stores, and Paddington Station.

Stayed 2 nights in Jan 2024

8/10 Good

Colin

6 Nov 2023

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller

11 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay elsewhere

Terrible smells in the room and corridor, staff that behave as if they’re too busy to attend to you, so called breakfast is a bag food brought to your door at a requested time, old uncomfortable mattress, fungal stained towels.

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller

21 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atrocious

Atrocious experience. Tony’s hotel had a leak, so I was taken to another hotel which was grossly inferior. The window did not lock, the bed linen was stained, there were no tea/ coffee making facilities in the room, the shower curtain was held up with rings, there was a dirty rag on the floor, no bedside light. I did not feel safe in that hotel and there were no vacancies nearby. I am still waiting for a refund

Stayed 1 night in Sep 2023

2/10 Terrible

christian, San Carlos

22 Aug 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DON’T USE THIS PLACE. My plane was delayed and I notified the hotel that I would arrive well after midnight. When I arrived the hotel could not bother to let me in and I was stranded on the street in the middle of the night!

Stayed 1 night in Aug 2023