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Tony's House Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tony's House Hotel

In-room safe, blackout curtains, soundproofing, iron/ironing board
Exterior detail
Front of property
Hallway
View from room

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
30 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    7 min walk
  • Kensington Gardens
    8 min walk
  • Paddington Central
    9 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Quadruple Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Kingsway Park Hotel at Park Avenue

Free WiFi
Restaurant
Parking available
Business services
3.8 out of 5, Good, (137)
The price is €771
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Kingsway Park Hotel at Park Avenue

About this property

Tony's House Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Along with self parking, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and multilingual staff are onsite. Change of bedsheets is available on request.
Tony's House Hotel offers 22 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

During your stay at Tony's House Hotel, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and a vending machine
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Tony's House Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Tony's House Hotel also features a garden and a front-desk safe. For a fee, parking is available.

This London hotel is smoke free.

Languages

Czech, English, Greek, Irish, Italian, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Off-site parking for GBP 16 per day; discounts available

Family friendly

  • Free cots/infant beds
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tony House Hotel
Tony S House Hotel
Tony S House Hotel London
Tony S House London
Tony's House Hotel London, England
Tony's House Hotel London
Tony's House Hotel
Tony's House London
Tony's House
Tonys House Hotel
Tony's House Hotel Hotel
Tony's House Hotel London
Tony's House Hotel Hotel London

Tony's House Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 42 out of 494 reviews" "
Rating 8 - Good. 94 out of 494 reviews" "
Rating 6 - Okay. 140 out of 494 reviews" "
Rating 4 - Poor. 98 out of 494 reviews" "
Rating 2 - Terrible. 120 out of 494 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Penny

Disliked: Property conditions & facilities, room comfort
Probably the worst hotel we have stayed in.
We booked Tony’s House, but on arrival were moved to the Dolphin next door. The room looked nothing like the photo advertised and the bathroom was ridiculously small. We climbed 3 v steep stairs. Reception staff, friendly, breakfast staff did not acknowledge us. Basic, small, but clean room. There was a loud generator type noise. We had to move the bed into the middle of the room so we could both get in and out without climbing over the other. That meant moving the small table and chair to block the door and hanging space. The bathroom was tiny, we are small people, anyone “large” would not be able to use it. The breakfast was limited, but OK. Cramped dining room. The underground runs underneath. If your room was in the basement you would hear it.
Stayed 1 night in Aug 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

TITIN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room which was supposed to be for four peaple was very small and even no space to move and itis in the fourth floor wich is very hard to carry bags up and down as there was no elevator
Stayed 3 nights in Jun 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jun 2024

6/10 Okay

Kathleen

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Shannon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay friendly staff , no parking unless you pay a lot if you park for a long, free from 6.30 pm till 8 am time traffic wardens are very keen so don't risk it traffic warden was there by 9am checking cars lots of cars had tickets some multiple very thin road if you have a big car its tight drive slow The parking is not the hotels fault its london apart from the parking i would recommend and stay again
Stayed 1 night in May 2024

4/10 Poor

Patrick

Business traveller
Disliked: Cleanliness, property conditions & facilities
The staff at the hotel were friendly. The location is close to the Paddington Station and a short walk to Hyde Park so it is very convenient. The hotel itself is not great. I was in the basement and the trains running underneath are very loud . Also the stairs are very steep and not suited to elderly people. This room should not be offered as accommodation
Stayed 2 nights in May 2024

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the ambience. From the moment we arrived the staff were welcoming helpful,and all super super lovely especially Ana Rita and Devi. You have a wonderful place so clean and beautifully decorated.thank you thank you.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
We had a terrible experience at Tony's House Hotel. When we arrived, there was no receptionist to greet us, and we had to wait for 20 minutes for someone to return. Additionally, we had to carry our heavy luggage to the fourth floor without assistance, which was not mentioned during our reservation. The bathroom was incredibly small—so much so that it was impossible for someone overweight to comfortably use. The toilet was positioned in a way that you couldn't close the door without getting stuck inside. To make matters worse, the flush didn't work, forcing us to use a guest toilet on the first floor. Overall, this was a disappointing experience, and we won't be staying at this hotel again.
Stayed 4 nights in Apr 2024

6/10 Okay

Elliot

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor standard Hotel.
Tony's Hotel was very disappointing to us as a family. Firstly we asked for a double bed & two singles, yet we got two doubles, There was zero space for us to even walk around & the so called bathroom was so small it was claustrophobic. The window wouldn't open or shut properly, & was rotting around the panel, We were kept awake all night from the underground noise, again they didn't warn you of this whilst booking, & there was no dining area, your breakfast was brought to you on a tray so we had to sit on our beds & eat it. There was no headboard on the bed, & the pillow was of poor quality also. The overall advertising of this hotel did not in any way portray the reality of what it was really like. So will never go again.
Stayed 2 nights in Feb 2024

8/10 Good

LAURA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, near of Hyde Park, commercial stores, and Paddington Station.
Stayed 2 nights in Jan 2024

8/10 Good

Colin

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
Terrible smells in the room and corridor, staff that behave as if they’re too busy to attend to you, so called breakfast is a bag food brought to your door at a requested time, old uncomfortable mattress, fungal stained towels.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atrocious
Atrocious experience. Tony’s hotel had a leak, so I was taken to another hotel which was grossly inferior. The window did not lock, the bed linen was stained, there were no tea/ coffee making facilities in the room, the shower curtain was held up with rings, there was a dirty rag on the floor, no bedside light. I did not feel safe in that hotel and there were no vacancies nearby. I am still waiting for a refund
Shower disaster
Shower head too high
Basic, at best
Stained bed linen
Stayed 1 night in Sep 2023

2/10 Terrible

christian, San Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON’T USE THIS PLACE. My plane was delayed and I notified the hotel that I would arrive well after midnight. When I arrived the hotel could not bother to let me in and I was stranded on the street in the middle of the night!
Stayed 1 night in Aug 2023

2/10 Terrible

Shravan kumar

Stayed 1 night in Jul 2023

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay
The room was clean and comfortable, but a bit small for a double room. The staff were friendly, we were able to leave our luggage at the hotel before we checked in, and again after we checked out. The breakfast items provided were of a reasonable quantity and quality. The location is excellent and very convenient. lots of cafes and restaurants nearby.
Stayed 1 night in Jul 2023

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Clean and spartan. Noise from the underground in the basement room a bit much.
Stayed 15 nights in Apr 2023

10/10 Excellent

Gina

Stayed 3 nights in May 2023

6/10 Okay

jimmie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Craig

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While a short walk from Paddington Station, we had to carry our bags up four flights of narrow stairs to a very cramped room which was not clean, did not have a running shower, the toilet leaked water on the floor and the TV never worked. We also had to ask staff for clean bedsheet covers and then put them on ourselves. Heaven forbid if there's ever a fire in the place, nobody would get out from the top floors. Will never ever ever stay here again!

8/10 Good

Gaynor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly people running the hotel. Breakfast was brought directly to our room at our chosen time. Our room was compact and the hotel was clean with comfortable beds.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
More of guest house than a hotel. Room and bathroom very small. Could have been cleaner. Can feel the vibration of the tube passing underground. Fresh towels, linen and little soaps provided. Breakfast brought to room which consisted of: Cartons of juice, croissants, bread rolls, chocolate brioche rolls, yoghurt, chocolate mini roll bars, nutrigrain bars, butter, cheese and jams. Staff friendly.
Stayed 1 night in Feb 2023

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