The Waldorf Hilton, London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waldorf Hilton, London

Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Interior
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Aldwych, London, England, WC2B 4DD
  • Covent Garden Market
    4 min walk
  • Leicester Square
    11 min walk
  • Trafalgar Square
    12 min walk
  • London (LCY-London City)
    36 min drive

Room options

Junior Suite, 1 King Bed (Lounge Access)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Twin Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Guest Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 King Bed (Lounge Access)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Family Room (For 2 Adults and 1 Child)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Business Lounge Access (Newly Designed)

  • Sleeps 8
  • 2 King Beds

Executive Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Astor, Four-Poster Bed)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

King Suite, Suite, Business Lounge Access

  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Xmas Shopping)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Fashion Break)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 25 sq m
  • Sleeps 6
  • 3 King Beds

Family Suite, 1 King Bed (Wonderland)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Double Bed (Afternoon Tea)

  • Sleeps 2
  • 1 Double Bed

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About this property

The Waldorf Hilton, London

Luxury London hotel in London City Centre with a health club
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of The Waldorf Hilton, London's great location. During your stay, you're just a quick walk from Covent Garden Market. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Covent Garden Market and 12 minutes by foot from Trafalgar Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 7 meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. A health club, a terrace, and multilingual staff are also featured at the luxury The Waldorf Hilton, London.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Waldorf Hilton, London has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (9688 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Couples dining
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 per person
  • Fee for in-room wireless internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 15 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Waldorf
Waldorf Hilton
Waldorf Hilton Hotel
Waldorf Hilton Hotel London
Waldorf Hilton London
Hilton Hotel Waldorf
Hilton London Waldorf
The Waldorf Hilton Hotel London
The Waldorf Hilton London, England
Waldorf Hotel London
Waldorf Hilton London Hotel
The Waldorf Hilton
The Waldorf Hilton, London Hotel
The Waldorf Hilton, London London
The Waldorf Hilton, London Hotel London

The Waldorf Hilton, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1002 reviews" "
Rating 8 - Good. 267 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

rashid

Travelled with family
Disliked: Cleanliness, staff & service
Hotel could not accommodate my booking request. 1. Two rooms close to each other 2. one room with twin beds. We were allocated two double rooms, furthest away from each other. One of the rooms was a disability room. Only one room was available on arrival, second room was late. I asked to change rooms, and the alternatives offered were completely unsuitable. Due to size, no aircon and a window which overlooked a brick wall. Bedsheets were stained! When I complained, I was told hotel was at 90% occupancy and offered complimentary breakfast. As a long standing Hilton Honors member, I was shocked and disappointed with the rooms and overall customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly attentive staff
Great location, good breakfast and friendly attentive staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Hansram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice properties with old world style. Tea cafe was great.
Stayed 7 nights in Jul 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Hotrl of choice
We enjoyed it. We have been before. It is our Hotel of choice in London.
Stayed 3 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

kay, Chelmsford

Travelled with partner
Liked: Amenities
Great position for all the theatre shows lots of good restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Waldorf
This is the second time we have stayed and it was just as amazing as the first. It also does the best breakfast I have had in London
Stayed 1 night in Aug 2024

2/10 Terrible

SANJEEV

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

John

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Try somewhere else
Very, very tired hotel. Staff were incredibly well trained and couldn’t have been nicer, but the hotel itself needs a complete refurb. The room was absolutely tiny and in a very poor condition. The carpet was tattered, paintwork poorly repaired and the floor was so creaky and noisy. I had always wanted to stay at the Waldorf but they are definitely trading off a former grandeur. There are plenty of better options in that price bracket!
Stayed 2 nights in Jul 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Amenities, property conditions & facilities
The help is amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Douglas Reid, and the other door-men, were outstandingly helpful and knowledgable and much to be commended. The only hotel I have stayed in London for many years - first class all round.
Stayed 4 nights in Jul 2024

8/10 Good

Herralan, Hamden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall
Stayed 2 nights in Jul 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NOELVIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

NESSIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, love that is in walking distance to restaurants and theaters
Stayed 2 nights in Jul 2024

6/10 Okay

tilly

Travelled with partner
Disliked: Staff & service, property conditions & facilities
didn’t have no cold water,took the maintenance 1 hour to come and fix it, shower head was leaking, room was way smaller than pictures shown.
Stayed 1 night in Jul 2024

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff helpful sorting our room as we’d been given a queen when I’d booked twin beds / travelling with my adult daughter
Stayed 1 night in Jun 2024

10/10 Excellent

lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to all.
Stayed 5 nights in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waldorf is a great property and a great location. The staff is very friendly and I would recommend staying there to anyone
Stayed 3 nights in May 2024

10/10 Excellent

M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel with a warmth from the past. The service for the tea room was impeccable, thank you.
Stayed 1 night in Jun 2024