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Somerset Hotel Baker Street London

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Somerset Hotel Baker Street London

Lobby
Family Room, Multiple Beds (Deluxe) | View from room
Front of property
Lobby
Front of property

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
6 Dorset Square, London, England, NW1 6QA
  • Sherlock Holmes Museum
    4 min walk
  • Dorset Cafe
    1 min walk
  • Marylebone Underground Station
    3 min walk
  • London (LCY-London City)
    46 min drive

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed (Compact)

Single Room, 1 Single Bed (Compact)

Single Room, 1 Single Bed (Compact)

  • 6 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

  • 7 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

  • 13 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Somerset Hotel Baker Street London

Hotel with a 24-hour front desk, near Hyde Park
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Somerset Hotel Baker Street London offers 25 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
During your stay at Somerset Hotel Baker Street London, you're just a quick walk from Sherlock Holmes Museum. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Services include luggage storage
  • Just a 3-minute drive from Oxford Street and a few minutes from Hyde Park
Public spaces have free WiFi.

This 3-star London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Evening entertainment

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Satellite channels
  • Streaming services

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Somerset Hotel London
Somerset London
Somerset Hotel London, England

Somerset Hotel Baker Street London Reviews

Reviews

4.8
Rating 10 - Excellent. 35 out of 915 reviews" "
Rating 8 - Good. 105 out of 915 reviews" "
Rating 6 - Okay. 237 out of 915 reviews" "
Rating 4 - Poor. 265 out of 915 reviews" "
Rating 2 - Terrible. 273 out of 915 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Excellent hotel staff. Hotel itself was a little outdated but fit for purpose and had a small fan in room, which was handy this time of year.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Family stay after Lords cricket
We stayed here with our two children as was heading to Lords for the cricket. Great location for that and a nice big room with two doubles but other than that this is a hotel we will not be returning too. Our room was really very tired, broken chair in room, carpets torn and held down with tape on stairs, one of the bed was so saggy it made us laugh, the bathroom was grim, toilet needed descaling, broken floor tiles, wood on edge of bath was damp and rotten, ceiling paint was peeling. It could be a wonderful hotel given some love and the staff we met were lovely.
Stayed 1 night in Aug 2024

4/10 Poor

farah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was not clean overall. The room was dirty especially the bathroom. The key pad at the main entrance is faulty, we struggled to get in after midnight. The staff were nice. The area is nice. Shops close by and a tube station.
Stayed 1 night in Aug 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and promptly decided to find another place to stay. It was filthy.
Stayed 3 nights in Aug 2024

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room, Avoid!
Room wasn't in the best condition when I arrived which was late due to work. Shower didn't work, TV didn't work, slight dribble of lukewarm water from the sink was the best you could get. Room was very dirty, big crack on the window. Definitely one of the worst hotels I've stayed in & I use quite a few in the area. Only reason I used this one was that the usual price was much cheaper; now I know why. Looks like I got the room these hotels use for the late check in singlesvstaying just the one night.
Stayed 1 night in Aug 2024

4/10 Poor

David

Stayed 2 nights in Jul 2024

4/10 Poor

Clare

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, Needs Upgrading & Renovating
This hotel is at the low end of the pricing spectrum and the reviews are not good, so my expectations were low. Sadly my stay did not even reach those low expectations. The telly in the room was broken, the remote was broken and repeiared with gaffa tape, the bath was stained , there were splashes on the wall. The room needed renovation. However the price was low .
Stayed 1 night in Jul 2024

2/10 Terrible

John

Travelled with family
The unique thing about this hotel is that the front brick work is bowed to the extent that the 3rd floor windows have at least 150 mm / 6 inch gap around them a risk of pedestrians getting killed seriously injured when this gives way ( I have pictures that will be going to council and heath and safety) our bedroom fire door did not fit in frame , the floor dipped by several inches and bounced as my grandson walked across it 1 socket in room all others blanked off ( this was on far side of room so my wife couldn’t use her sleep apnea machine ) the toilet set fell off the first time it was lifted , stained bath , tiles replaced with scrap of plasterboard after repair to toilet grouting totally removed above toilet , fan grinding and full of dust / fluff , top floor loft hatch open with telescopic ladder up to it ( fire hazard) . lock to room door no metal keep , and only just latched cover off fire alarm relay unit top floor. If you look at the lobby picture on here and imagine 25 yrs of doing nothing to it you might be close to actual conditions, we arrive back at 11.45 pm to 3 people on door step attempting to enter the key pad only showed random numbers took 20 mins to gain access, and forgot I opened the window a bit and it was so lose it almost fell out
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Stayed 1 night in Jul 2024

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ideal location, walkable from baker street station. reasonably priced, clean functional no frills and friendly.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Bathroom
Bathroom no mat
Step into shower, not friendly for disabled people considering this is a room for them
Stayed 1 night in Jul 2024

4/10 Poor

Arran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, central, but very tired.
Somerset House is cheap, but the building is in dire need of a total overhaul. The chap at the desk was friendly, but the room was tired and the sound of creaking floorboards kept me awake for much of the night.
Stayed 1 night in Jun 2024

2/10 Terrible

Mohammad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property management refused to refund my booking after I was hospitalized. Despite numerous follow-ups, I have received no response from them.
Stayed 11 nights in Jun 2024

6/10 Okay

Daniel

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Ross

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
George on reception was the best aspect of the hotel. He was very pleasant.
Stayed 1 night in Apr 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Well located budget hotel.
This hotel was convenient for the Baker St area and fulfilled my requirements.
Stayed 1 night in Jan 2024

6/10 Okay

Jill

Travelled with group
Disliked: Property conditions & facilities
Hotel was sufficient for sleeping and that’s about it. Place was old and rundown, definitely needed a good paint job. Check-in was not helpful - it was later in the night and person at desk didn’t explain anything, we were told to pay upon check out and given 1 towel when 2 guests were staying. The next morning payment was finally taken as we were unknowingly about to be locked out of our room. We came home late that following night and the front door was locked so we used the doorbell to get in - the person at the front desk scolded us for not using a code provided for the front door - however we were never told about said code or given information about it. Fine place to stay if it’s in budget but don’t expect a stellar hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here.
I don't understand the bad ratings. My room was clean, warm and exactly what I wanted. Right in the heart of everything, as a solo female traveller I never felt unsafe. Everything was always open around and everything was well lit. Was easy to get to two major train stations with my suitcase. There are a lot of stairs and no lift, but the staff were super friendly and helped me with my suitcase to the top floor. They also helped me at 6am when I lost my key card. (thank you 🙏) The building is old, so expect it to not be in tip top shape. But they are actively making repairs. Regardless it's still a nice place to stay. Would absolutely stay again. Exactly what I was looking for.
Stayed 12 nights in Dec 2023

6/10 Okay

kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Barney

Travelled with family
Disliked: Property conditions & facilities, room comfort
Clean, which is good, but decoration half finished. A bit of a building site. Half the slats on the bed had fallen through, barely useable. Location is good though, and friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Heba

Stayed 2 nights in Nov 2023

6/10 Okay

Ingrid

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property needs reburbishment. The communal areas especially the walls need repainting. I had an issue with being given the wrong key but this was sorted out by the very helpful man in reception. There was no soap, shampoo or gel for showering. However the room was nice and the bed very comfortable and the wifi and television worked well.
Stayed 1 night in Nov 2023

2/10 Terrible

Ana

Stayed 2 nights in Nov 2023

10/10 Excellent

Ron

Stayed 1 night in Nov 2023

6/10 Okay

Alice

Stayed 1 night in Oct 2023

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