The Rubens at the Palace

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VIP Access

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Dates

January 2025

February 2025

Premium bedding, in-room safe, individually decorated

4 bars/lounges, Champagne bar, cocktail bar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly

Bar

Parking available

Room service

Breakfast available

Housekeeping

Explore the area

39 Buckingham Palace Road, London, England, SW1W 0PS

Buckingham Palace
‪6 min walk‬
Victoria Station Travel Information Centre
‪6 min walk‬
Green Park
‪8 min walk‬
London (LHR-Heathrow)
‪41 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Twin

14 sq m
Sleeps 2
2 Twin Beds

Master Suite

55 sq m
Sleeps 4
1 King Bed

Royal Themed Double Room

13 sq m
Sleeps 2
1 Queen Bed

Junior Suite

23 sq m
Sleeps 3
1 King Bed

Executive King

22 sq m
Sleeps 3
1 King Bed

Classic Double

12 sq m
Sleeps 2
1 Queen Bed

Superior King

16 sq m
Sleeps 2
1 King Bed

Cosy Double

11 sq m
Sleeps 1
1 Double Bed

Royal Themed King Room

15 sq m
Sleeps 2
1 King Bed

Executive Single

7 sq m
Sleeps 1
1 Twin Bed

Family Suite

33 sq m
Sleeps 4
1 King Bed

Royal Mews View King Room

17 sq m
Sleeps 2
1 King Bed

Executive Suite

24 sq m
Sleeps 3
1 King Bed

Royal Mews View Classic Double

12 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Luxury London hotel in London City Centre with 2 restaurants

This hotel features 2 restaurants, 4 bars/lounges, and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.

The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the sightseeing around The Rubens at the Palace. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus 2 restaurants and 4 bars. Some of the pet-friendly amenities this property offers include food and water bowls, pet-sitting services, and litter boxes.

Free WiFi
Enjoy British cuisine at The English Grill, one of the property's 2 restaurants and 4 bars/lounges
English breakfast served daily for a fee
Valet parking available for a fee
Services include babysitting, dry cleaning/laundry, and a concierge
Guests have great things to say about the helpful staff and the clean accommodations
Within a 15-minute walk of Buckingham Palace and Hyde Park
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter boxes

There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.

The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.

The Leopard Bar - This Champagne bar serves light fare only. Open daily.

The New York Bar - This cocktail bar serves light fare only. Open daily.

Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking on site (GBP 70 per night)

Food and drink

English breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 45 per person
2 restaurants
4 bars/lounges
24-hour room service
Coffee/tea in a common area

Restaurants on site

The English Grill
The Curry Room
The Leopard Bar
The New York Bar
Bbar & Restaurant

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Computer station
Meeting rooms

Accessibility

Lift

100% renewable energy
At least 80% of lighting from LEDs
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Living plant wall
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Premium bedding

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

Satellite channels
TV

Food and drink

Champagne service
Free bottled water

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Electrical adapters/chargers
Energy-saving switches
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 500 per pet, per stay, plus a deposit of GBP 500 per stay
Pets cannot be left unattended
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 45 per person
Valet parking fee: GBP 70 per night
Pet deposit: GBP 500 per stay
Pet fee: GBP 500 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace

Rubens Palace Hotel

Rubens Palace Hotel London

Rubens Palace London

Rubens At The Palace London

The Rubens At The Palace Hotel London

The Rubens At The Palace London, England

The Rubens At The Palace Hotel

The Rubens At The Palace London

The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

P

23 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Katlyn

Travelled with partner

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every member of staff was so welcoming and kind. They all went above and beyond to make our experience exceptional.

Stayed 4 nights in Oct 2024

8/10 Good

Carlos Bojalil

Travelled with partner

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was perfect. Room is small and bath smaller with shower in a small tub got water everywhere. Decor nice and very convenient. Had everything you needed.

Stayed 5 nights in Sep 2024

8/10 Good

Scott

Travelled with family

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Across the street from the Royal Mews and Kings gallery! Lots of restaurants, shopping and close to Underground station at Victoria.

Stayed 2 nights in Oct 2024

10/10 Excellent

karen

Travelled with group

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop in london

Great one night stop. Great location and easy to get to. Very friendly and helpful staff.

Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with partner

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Rubens always lives up to our expectations. Classic London Hotel overlooking Buckingham Palace. We had a problem with the shower but it was immediately resolved and we we’re compensated with complimentary breakfast.

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen, Benbrook

Travelled with partner

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was too expensive, especially for breakfast!

Stayed 5 nights in Oct 2024

8/10 Good

Daphne

Travelled with partner

9 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

We had a view of the hotel's A/C unit. Not exactly what i had in mind for the last bit of our honeymoon. They cleaned the room at every opportunity, but didn't remove the trash. We were confused my this.

Stayed 2 nights in Sep 2024

10/10 Excellent

Johanna, Whittier

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing experience. Everyone was so polite and the customer service is 5 stars. I will definitely be staying again.

Stayed 2 nights in Sep 2024

10/10 Excellent

bonnie

28 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay in London

Greeted by friendly, knowledgable staff & always very attentive to our needs especially when dining & entering & leaving the hotel.

Stayed 3 nights in Sep 2024

6/10 Okay

Nada

26 Sept 2024

Disliked: Staff & service, amenities

The bed was terribly uncomfortably, the service was inconsistent. Terrible smell of fish in the hotel, all the time. Doorman not available at certain times. Overall i was not impressed with the hotel

Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with family

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

8/10 Good

David, San Francisco

25 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Colleen, Brampton

Travelled with group

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and staff was great

Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We LoVED our 4 nite stay at the Rubens! Room was a little small for an Executive King & bathroom was barely movable for one person, but the hotel & its location across from the Royal Mews was outstanding !

Stayed 3 nights in Sep 2024

8/10 Good

Ken

22 Sept 2024

Liked: Cleanliness, staff & service, amenities

Pros: • Convenient location to Underground (transportation) & tourist stuff • Nice interior design of hotel, including room • Doormen are very nice & helpful, especially Pascal • Staff is attentive • Bed is firm (could be a negative for some) • Nice bathroom tub faucet and sprayer, has ceiling-mounted “rain” shower-head • Staff will call you daily to see if all is ok; I found this nice, but disruptive to me (I requested they not call me) Cons: • Restaurant is highly overpriced (English breakfast is $68, and unremarkable) • Bathroom lighting is extremely bad; strong down-lights, a show-stopper for women putting on make-up or if you want to see how you look before you go out • Upon arrival, they disclose that they are automatically charging you a discretionary $20 per-day service charge for front-of-house staff; the fee is optional, but most will not go through the effort to have them reduce or remove the fee (this is another way for them to increase revenue) • E-mailed a question to Guest Experience Manager regarding directions, and it took her over a week to receive a reply; I had returned from London by then • Room maintenance is poor; air-conditioning was broken in room, sink clogged, and light bulbs burnt-out (Housekeeping should be monitoring condition of room instead of burdening guests to report and witness maintenance) • Paying extra for a view of the Royal Mews was a waste and a determent; you face a busy noisy street, and you can see virtually nothing of interest

Stayed 5 nights in Aug 2024

8/10 Good

Rosemary

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splurge!

The hotel is in a great location near buckingham palace. It’s pricey but has a high end vibe( doorman, Terry robe).

Stayed 3 nights in Sep 2024

10/10 Excellent

Cameron

22 Sept 2024

Stayed 4 nights in Sep 2024

8/10 Good

Loren

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Sep 2024

10/10 Excellent

Laurie

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel Beautiful decor comfortable rooms amazingly friendly and helpful staff Location to palace, underground station and attractions was fantastic Would defintely stay again and higly reccommend staying there!

Stayed 9 nights in Sep 2024

10/10 Excellent

Brian

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Sharen

18 Sept 2024

Stayed 7 nights in Sep 2024

8/10 Good

Justin

Travelled with partner

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a lovely hotel. Staff were extremely pleasant. Found restaurants on the high side of price with many better options in the area. Overall a good place to stay

Stayed 4 nights in Sep 2024

10/10 Excellent

Marina

Travelled with family

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service was excellent, very good location. Highly recommended.

Stayed 3 nights in Sep 2024

10/10 Excellent

Francine

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is amazing from the moment you arrive. Absolutely love this hotrl and our 3rd stay at the gorgeous hotel with amazing staff experiences throughout our stays!

Stayed 1 night in Sep 2024