"Friendly staff. Quiet well equioped room with kitchenette. Clean, with comfy bed and lovely bathroom " More
17 May 2024 by Daniel - Assistant Reception Manager
Dear Paul, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that you found our team friendly, and that the room's amenities, including the kitchenette, comfortable bed, and lovely bathroom, met your expectations.We hope to welcome you back soon for another pleasant stay!Kind Regards,Daniel - Assistant Reception Manager
17 Sep 2019 by Brendan
Hello! Thank you for reviewing our hotel following your stay. We are glad that you found the room to be so well equipped, we do try to ensure they have all the basics covered for our guests. We hope to see you again soon!
14 Oct 2023 by Daniel - Duty Manager
Dear Annette,We want to express our heartfelt gratitude for taking the time to leave such a positive review of your recent stay with us. Your feedback is truly appreciated, and we are thrilled to learn about your enjoyable experience.We're looking forward to your return, and we can't wait to welcome you back!Kind Regards,Daniel - Duty Manager
22 Oct 2022 by EJ
Dear Viviane,Thank you for the feedback following your stay.I am sorry to hear that we did not meet your expectations on this occasion and that you felt the pictures and the room did not match. Our rooms a layout differently and we are not able to upload all the photos of our room. I hope aside from the downside you felt about the room everything else were great.We hope to see you again in the near future.Kind regards,Edgardo CruzReception Manager
8 Oct 2021 by Fionn
Hi Pirkko, Thank you for the kind words! London rooms can be a little smaller than what the rest of the world is used too, so we try to make sure they're as nice as possible to make up for it! We hope you can stay with us again soon.
7 Oct 2019 by The Nadler Kensington Team
Thank you for your feedback - it is very much appreciated, and we hope to welcome you back again in the future
As a guest of The Resident Kensington, you'll find a library, a vending machine, and multilingual staff. Public spaces have free WiFi. The eco-certified The Resident Kensington also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Victorian London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required
The Resident Kensington offers 65 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.