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Montcalm Piccadilly Townhouse, London West End

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Interior entrance
Club Room
Lounge
Club Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

Map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Leicester Square
    3 min walk
  • Piccadilly Circus
    5 min walk
  • National Gallery
    8 min walk
  • London (LHR-Heathrow)
    52 min drive

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Premium bedding, minibar, in-room safe, desk

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Club Room

Club Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room

Assembly Leicester Square

Free WiFi
Restaurant
Air conditioning
Bar
4.0 out of 5, Very good, (1566)
The price is €215
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Assembly Leicester Square

About this property

Montcalm Piccadilly Townhouse, London West End

Luxury London hotel in London City Centre with a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services. Housekeeping is available on request.
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with DVD players and minibars. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Montcalm Piccadilly Townhouse, London West End's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Leicester Square and 5 minutes by foot from Piccadilly Circus
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Piccadilly Townhouse, London West End.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
Montcalm Piccadilly Townhouse, London West End has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Hindi, Italian, Lithuanian, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 15-50 for adults and GBP 10-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 20-inch smart TV
  • TV channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Heated floors
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1008 reviews" "
Rating 8 - Good. 266 out of 1008 reviews" "
Rating 6 - Okay. 97 out of 1008 reviews" "
Rating 4 - Poor. 57 out of 1008 reviews" "
Rating 2 - Terrible. 43 out of 1008 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
This was my last night in London so I wanted to try a slightly different location. I was thrilled with the hotel. It’s right next to Chinatown in SOHO area. There are a hundred great restaurants and cafes there, plus it’s easy to get to all of the touristy stuff as well. Bed was very comfortable and the room was so clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous hotel. Room was fab and we had a main road view right near China Town. Theatres, Covent Garden etc. So much to do within walking distance. We’ll definitely be back. Staff great too.
Stayed 3 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
The staff was very accommodating and would constantly ask us if there was anything that we needed. We would highly recommend this hotel to stay at.
Stayed 2 nights in Sep 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alasdair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms and staff were lovley. We were down for a weekend. Communication through Hotels.com system was not good. Note for others... rooms at the front suffer from very loud road/street noise until around 3am. So very little sleep. This is not the fault of the hotel but I would not book a location in Central London again.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Perfectly situated in walking distance of many attractions and theatres. Very friendly and helpful check-in staff. Our room was spacious, well equipped and spotlessly clean. I only gave 4 stars overall because breakfast was a huge disappointment. Due to refurbishment, only an in room very limited continental from Gails’s was provided and we were only given a day’s notice about this despite booking in June.
Stayed 1 night in Sep 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with a very accommodating staff. I would highly recommend this hotel if you are headed to London and want to be within walking distance of attractions, transportation and dining. Beds were comfortable, bathroom was very modern and useful even though a little small. AC worked great. We did not use the restaurant in hotel as there were many options nearby for breakfast.
Stayed 4 nights in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Amendeep

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are on thw small size. Asvertised as queen bed, more like a double
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location. Basic hotel and poor air conditioning
Stayed 1 night in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop got emails before my stay with instructions and if it was a special occasion,also if arriving early that you could check in and leave bags with them, before official check in at 3 so that helped a lot and not dragging cases around with you once checked they where brought to you room. Definattly recommend
Stayed 1 night in Sep 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was moderl
Stayed 4 nights in Sep 2024

2/10 Terrible

Adam

Business traveller
Disliked: Staff & service
Bad communication
Zero communication from the hotel. If you book, make sure you don’t need anything as you can’t get hold of the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

ANN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We’ve stayed at this hotel before, it’s in a great location, staff are attentive and polite, that’s why we chose to stay there again. Booked our stay, to include breakfast, on arrival in reception, it sounded a bit like a building site. Whilst waiting for our room the manager apologized about the noise and explained that they were making changes to the restaurant. When we were given our key card we asked about breakfast, the staff member didn’t know what was happening, he told us that generally people complained that the restaurant was too small and they had to queue for breakfast, so they were making changes to make it bigger. I asked about our breakfast and he said he’d find out. We went out to the city and on our return he gave us a list of available breakfast via room service, which was yogurt, pastry and tea/coffee. We were very disappointed, as we had paid for a full breakfast, and they hadn’t given us prior warning. We had to then go out every morning and find/pay for breakfast somewhere else. It took until the last morning for them to organize a refund, which didn’t cover the cost of a breakfast elsewhere. It’s a shame they didn’t tell us beforehand. We could have made other arrangements.
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Soho area has so many dining, drinking, shopping and entertainment options within walking distance, and Tube is close by.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Fadi, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
European size of rooms (be ready) , friendly staff , refurbished interiors … very clean , a “townhouse” is not luxury hotel with spa ,and all the whistles of a facility ! Would stay back .. all expensive in London though !!!
Stayed 2 nights in Aug 2024

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely convenient to several of the must sees in London!!
Stayed 6 nights in Aug 2024

8/10 Good

Laurie, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, upgrades available, want to help you feeling and happy that you chose them!
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back! We loved our stay and appreciated how convenient the location was.
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
The room was lovely. I was disappointed that there was no room service available nor any food served at the bar. I was also disappointed that the bar had already closed when I returned from the theatre at 10.30.
Stayed 1 night in Aug 2024

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