Montcalm Piccadilly Townhouse, London West End

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Gym
Room service
Breakfast available
Laundry
Air conditioning

Explore the area

65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX

Leicester Square
‪3 min walk‬
Piccadilly Circus
‪5 min walk‬
Trafalgar Square
‪8 min walk‬
London (LHR-Heathrow)
‪52 min drive‬

Room options

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

Sleeps 1
1 Twin Bed

Club Twin Room

Sleeps 3
2 Twin Beds

Junior Suite

Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Suite (Four Poster)

Sleeps 2
1 Double Bed

Economy Double Room

Sleeps 2
1 Double Bed

Deluxe Room

Sleeps 3
1 Queen Bed

Deluxe Twin Room

Sleeps 2
2 Twin Beds

Club Room

Sleeps 3
1 Queen Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

2 Apr - 3 Apr

About this property

Luxury hotel with a fitness center and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services. Housekeeping is available on request.

Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with DVD players and minibars. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Montcalm Piccadilly Townhouse, London West End's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
To-go breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the location and the helpful staff
Just a 3-minute walk from Leicester Square and 5 minutes by foot from Piccadilly Circus

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Piccadilly Townhouse, London West End.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Montcalm Piccadilly Townhouse, London West End has a restaurant on site.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Hindi, Italian, Lithuanian, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

No on-site parking available

Food and drink

Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

Family friendly

DVD player
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance

Accessibility

Lift

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

20-inch smart TV with cable channels
DVD player

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heated floor
Iron/ironing board
LED lighting
Safe
Soundproofed rooms
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western London Piccadilly

Best Western Piccadilly

Best Western Piccadilly London

Best Western Premier Piccadilly

Best Western Premier Piccadilly London

Best Western Premier Shaftesbury Piccadilly

Best Western Premier Shaftesbury Piccadilly Hotel

Best Western Premier Shaftesbury Piccadilly Hotel London

Best Western Shaftesbury Piccadilly

Piccadilly Best Western

Shaftesbury Premier London Piccadilly Hotel London

Shaftesbury Premier London Piccadilly Hotel

Shaftesbury Premier London Piccadilly London

Shaftesbury Premier London Piccadilly

Piccadilly London West End Hotel London

Piccadilly London West End Hotel

Piccadilly London West End London

Piccadilly London West End

The Piccadilly London West End England

Piccadilly London West End House London

Piccadilly London West End House

The Shaftesbury Premier London Piccadilly

Best Western Premier Shaftesbury London Piccadilly

Piccadilly London West End Guesthouse London

Piccadilly London West End Guesthouse

The Piccadilly London West End England

Piccadilly End Guesthouse

Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Paul

Business traveller

18 Dec 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Ideally located, pretty oldish interior very clean and staff super friendly and efficient

Stayed 2 nights in Dec 2024

10/10 Excellent

Kuburat

17 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Gail

16 Dec 2024

Very convenient for restaurants and theatres The lady on reception was friendly and helpful We were given a glass of fizz when we arrived and shown to our room Very clean we would recommend

Stayed 1 night in Dec 2024

2/10 Terrible

della

15 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

John

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service

We travelled to London to have a birthday celebration. We chose this hotel because of its great location, but we did not expect such magnificent service!! We went out during the day of the birthday only to come back to fizz and flowers and a lovely decorated room!! The reception staff and house keeping went above and beyond!!

Stayed 2 nights in Dec 2024

4/10 Poor

GERAINT

Business traveller

14 Dec 2024

Disliked: Room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, quiet room

Surprisingly quiet room, comfortable, clean. Great location. Fruit in the room was a nice touch. Check in took a while as they were busy. The room didnt have any tea bags so had fo call to reception, not a big deal though.

Stayed 1 night in Dec 2024

6/10 Okay

anthony

Travelled with partner

12 Dec 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Check in was good. Staff efficient. [I had some trouble finding the hotel because no 'house' number or postcode given, but that's probably my fault for walking too quickly. the entrance is discrete]. Hotel v clean and bed linen clean and dry. En suite tiny but bspotless. Only problem is the TINY room with what was essentially a large SINGLE bed - not a hotel sizze double for sure and it wouldnt have fit in the room anyway. I would stay there again if on my own, but not with my partner. p.s. Lovely quality fruit [free] in room & coffee-making good. Also a safe etc.

Stayed 1 night in Dec 2024

10/10 Excellent

Clare

12 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Travelled with partner

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great central location

Stayed 1 night in Dec 2024

8/10 Good

William

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Need a bigger bed

Overall cannot fault the hotel. Friendly efficient check-in, excellent location, normal city centre smallish room but very small double bed is my reason for a low comfort score.

Stayed 1 night in Dec 2024

6/10 Okay

Jacqueline

2 Dec 2024

Stayed 2 nights in Nov 2024

8/10 Good

Maurizio

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

4/10 Poor

Kirby

Travelled with family

26 Nov 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The property was adequate for our purposes but overall, it was misrepresented and not as clean or amenable as was advertised. The gym and spa were under construction and we were not notified until I asked where it was located. There was mildew in the shower and stains on the carpets. Needs a deep clean and update.

Stayed 4 nights in Nov 2024

6/10 Okay

Emily

Travelled with partner

23 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The hotel welcome was lovely and the room touches were great. Unfortunately spa facilities weren’t available and this wasn’t communicated prior to stay, the welcome email still included them. The hotel space was quite tired in places including elements in the room. Had the price reflected this it wouldn’t have been an issue at all, sadly it didn’t.

Stayed 2 nights in Nov 2024

6/10 Okay

Michael

22 Nov 2024

Liked: Staff & service

Room was very cold and drafty

Stayed 1 night in Nov 2024

10/10 Excellent

Penelope

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in an excellent position

Very comfortable and well appointed room Nice touches with fresh fruit and bottled water in the room and biscuits and orange juice in the foyer

Stayed 1 night in Nov 2024

10/10 Excellent

martin

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best features are the location and service of the staff. I was checked in efficiently had everything explained to me and was escorted to the room and show the facilities. The location is very central within walking distance to everything I wanted. The room itself was spacious and comfortable

Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Business traveller

7 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quiet, clean and luxurious rooms.

Stayed 1 night in Nov 2024

8/10 Good

Mariana

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Kristen

5 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

PAUL

Business traveller

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is excellent it is a small london hotel the rooms are very good look like they are recently refurbished The staff were very friendly helpful and efficient There are no resident bar facilities but not a problem you are right in the middle of london Would use again

Stayed 1 night in Oct 2024

6/10 Okay

sherri

Travelled with partner

3 Nov 2024

Liked: Cleanliness

Property is not luxury and very loud. We realize it’s on a busy street and had we known we’d not have picked it. We also thought there was a bar but when we asked the front desk person said it was closed, this was at 6-7pm. Our room was so small that when our luggage was taken to our room, the door wouldn’t open fully. We would not recommend this property even though it’s right in the middle of the theatre district. It’s worth staying farther out and walking a bit longer. Our room was so small there was no closet.

Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

The room was lovely, compact but had everything we needed for a comfortable stay. Staff were extremely friendly, helpful and attentive Nothing was any trouble, we had a late checkout at 12 with no extra cost, complimentary Prosecco and cheesecake for my husband’s birthday, very unexpected and appreciated

Stayed 1 night in Nov 2024