The Park City Grand Plaza Kensington

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Front of property
Exterior
Exterior
Plaza Executive Double

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    2 min walk
  • Kensington Gardens
    11 min walk
  • Imperial College London
    11 min walk
  • London (LHR-Heathrow)
    31 min drive

Room options

Plaza Executive Double

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Plaza Executive Triple

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

Family Suite

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Grand Deluxe Double

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention center in London City Centre with a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Cromwell Road. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Natural History Museum and Kensington Gardens
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.00 for adults and GBP 10.00 for children
  • 1 restaurant

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 127

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1007 reviews" "
Rating 8 - Good. 297 out of 1007 reviews" "
Rating 6 - Okay. 114 out of 1007 reviews" "
Rating 4 - Poor. 42 out of 1007 reviews" "
Rating 2 - Terrible. 41 out of 1007 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Morten

Stayed 1 night in Sep 2024

10/10 Excellent

Susan prejillana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and welcoming staff at check in and all through our stay. Shout out to Milan, very courteous and helpful
Stayed 5 nights in Sep 2024

8/10 Good

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Thanks!
Stayed 3 nights in Sep 2024

4/10 Poor

Lynne, Monona

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Initial impression was very good. However, one of the two rooms booked had a leak from above, and soaked clothing in one of the closets. Upon further inspection, it was clear that the leak was an ongoing problem, yet they still allowed the room to be used without warning. When mentioned to staff, they simply expressed an apology, but offered no compensation. Had to pack wet clothing to take to next stop on our trip. At the very least, we would have expected at least a portion of the stay to be comped.
Stayed 3 nights in Aug 2024

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Smart good value Hotel with helpful staff
Helpful pleasant staff at check in. The lobby looks smart with plenty of comfortable seating. We were given upgrades and our rooms were very spacious and clean with large bathrooms . Fridge which is useful. Split level with 3 stairs ( handrail) to separate area ( suggestion auto lights here that are triggered by movement, my 82 year old mother had to be very careful). Residential area.Short walk to tube and Kensington High Street. Nice restaurant 100 metres away but nothing else within 5 minutes walk.
Stayed 2 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Park City Grand Plaza Kensington
Very nice accommodations. Hotel and room were very clean. The room was very quite. Bed was very comfortable. One minor complaint, the front desk staff was somewhat aloof.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Dexter

Kensington comfort!
Room was spacious (for London) and comfortable. Great Kensington location on a beautiful block.
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room price is relatively ok. If your on the back side of the hotel, it's pretty quiet. The front side has noise at all hours from people talking after midnight to glass bottles being emptied out at 5:00 a.m. Also, you can hear emergency vehicles on Cromwell. Some rooms are a little newer, but we had newish one where the air conditioner did not work, but had a portable one, which worked ok (it was not extremely hot, so it kept us cool at least). It had a pipe going to the window, but there was a huge gap between the window and pipe flashing to the outside. When it was cool, the room felt kind of cold due to the big gap in the flashing. The breakfast at the restaurant was way too expensive for what you got.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel lication. Quiet easy clean
Stayed 5 nights in Aug 2024

8/10 Good

Ruochen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff. The luggage storage after checkout was so important. During our stay, the elevator was temporarily out of service, which was inconvenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Domenico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet. Staff was very accommodating. Nice area as well
Stayed 1 night in Aug 2024

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Our third time staying - great for our little family only wish is that there was a ramp or lift to get up the front steps.
Stayed 3 nights in Aug 2024

10/10 Excellent

TASHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
This place was very nice and comfortable. The staff was very professional. I will stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leland Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, area. Very safe, convenient, but not in city center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to Stay.
On the hottest day of the year it was wonderful to find our room had air conditioning and operating quietly. We were welcomed with kindness and friendliness. We didn’t use the restaurant as we were visiting family. Quiet room for London!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A LOVELY ROOM. FRIENDLY ATTENTIVE STAFF. CLEAN HOTEL. COVENIENT LOCATION.
Stayed 4 nights in Aug 2024

6/10 Okay

Martin, Hitchin

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
This is a small hotel and alittle tired wot regard to the room decor and maintenance. Check in staff were friendly and room was tidy and clean. Alittle boring with the decor too. The location was nice for access to the famous Cromwell Rd. The view from our window was a wall and a tree, so again nothing special. If you want a cheaper hotel in this part of town which you only need for a bed and bathroom, then this is it. If you want more views and amenities, this is not it.
Stayed 2 nights in Aug 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024