The Park City Grand Plaza Kensington

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available
Gym
24/7 front desk
Housekeeping
Laundry
Air conditioning

Explore the area

18-30 Lexham Gardens, London, England, W8 5JE

Cromwell Road
‪2 min walk‬
Kensington Gardens
‪11 min walk‬
Imperial College London
‪11 min walk‬
London (LHR-Heathrow)
‪31 min drive‬

Room options

Plaza Executive Double

18 sq m
Sleeps 3
1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

21 sq m
Sleeps 3
1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

Family Suite

27 sq m
Sleeps 4
1 Double Bed OR 1 Double Sofa Bed

Grand Deluxe Double

16 sq m
Sleeps 3
1 Double Bed

Similar properties

Free WiFi
Air conditioning
Breakfast available
Business services

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Hotel connected to the convention center in London City Centre with a 24-hour fitness center

This hotel features a restaurant, a 24-hour fitness center, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Cromwell Road. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy a bite to eat at the restaurant
Continental breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests really like the accommodations for the cleanliness and overall comfort
Within a 15-minute walk of Kensington High Street and Natural History Museum

There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Park City Grand Plaza Kensington has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.00 for adults and GBP 10.00 for children
1 restaurant

Things to do

24-hour fitness centre

Family friendly

Free cots/infant beds
Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 127

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

43-inch TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge

Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Property is also known as

Parkcity Hotel London

Parkcity London

Park City Grand Plaza Kensington Hotel

Park City Grand Hotel

Park City Grand Plaza Kensington

Park City Grand

The Parkcity Hotel London

Park City Hotel London

The Park City Grand Plaza Kensington Hotel London, England

The Park City Plaza Kensington

The Park City Grand Plaza Kensington Hotel

The Park City Grand Plaza Kensington London

The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Catherine

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in London

Stayed 4 nights in Nov 2024

8/10 Good

Claes

20 Nov 2024

Stayed 5 nights in Nov 2024

4/10 Poor

Johanna

Travelled with family

20 Nov 2024

Liked: Cleanliness

Disliked: Staff & service, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Frank

19 Nov 2024

Stayed 1 night in Oct 2024

2/10 Terrible

Emma

Travelled with partner

17 Nov 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Staff were rude every time we interacted with them, the room was exceptionally noisy. Either someone inside the hotel or just outside played Indian music until 2am every night of our stay.

Stayed 2 nights in Nov 2024

10/10 Excellent

Manolis

Travelled with group

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Sita

Travelled with family

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

8/10 Good

Ana

Travelled with group

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were all do lovely, the room was exactly what we needed and looked just like the photos, very clean and most importantly very safe and close to trains and buses

Stayed 6 nights in Oct 2024

10/10 Excellent

David, Charleston

Travelled with partner

7 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located on a very pretty street convenient to the Underground and traveling from Heathrow. Easy walk to sights around Kensington.

Stayed 3 nights in Oct 2024

10/10 Excellent

John

7 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We could not have been happier with this hotel choice. Yes, the hotel could use some sprucing up. However, the location was wonderful. Walking distance to the tube, easy to grab a taxi or a bus. And, of course, what makes any service-oriented business special are the staff. The staff could not have been friendlier, more willing to help, and pleasant.

Stayed 7 nights in Oct 2024

10/10 Excellent

Arsine

3 Nov 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Rachna

29 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Khanh

27 Oct 2024

Liked: Cleanliness, staff & service

This time we got a room with a king and a twin bed. The room is spacious, comfortable. They provide plenty of tea bags and cookies. Small fridge adequate to hold up snacks and fresh fruits. Generous clean towels and amenities provided. 7 min walk to Tube station Earl’s Court and walkable distance to the lively South Kensington and Gloucher Rd. The place seems a bit running down. A good upkeep would make it a perfect stay

Stayed 4 nights in Oct 2024

10/10 Excellent

Liz

26 Oct 2024

The staff was welcoming and so helpful with directions to places I wanted to visit. It was a short but sweet stay!

Stayed 3 nights in Oct 2024

8/10 Good

Kati

Travelled with group

26 Oct 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Estrella

Travelled with partner

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Walkable to most of the tourist places, to train station and to restaurants.

Stayed 3 nights in Oct 2024

6/10 Okay

Stephanie

25 Oct 2024

Liked: Cleanliness, amenities

Disliked: Staff & service

The room was decent and reception staff were fine but for some reason the hotel tried to take funds before my arrival, which I wasn’t able to authorise with my bank, also I had t anticipated this as this was not part of the agreed booking through Expedia. When I arrived at the hotel they had cancelled my booking and Tina the reservations manager didn’t come out and speak to me directly but when the reception staff asked her about the reservations she said “the woman doesn’t have any money so I cancelled her booking” and she made other unpleasant remarks which is just unprofessional and frankly put the lady at reception in an uncomfortable position. I checked my Expedia messages and I had received a message that morning but I was at work so hadn’t seen the message. If she had telephoned I would have been able to have a conversation. I appreciate hotels may have admin procedures but to travel to London and arrive at the hotel and be treated disrespectfully sadly took the edge of enjoying the break.

Stayed 2 nights in Oct 2024

8/10 Good

Johanna

Travelled with family

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Big room with lots of space. Good location.

Stayed 4 nights in Oct 2024

8/10 Good

Darlene

Travelled with family

25 Oct 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

It was a little off the beaten path.. so we used taxis for getting around, disappointed with the attitude when we arrived early from the desk clerk. Very noisy alarms went off 3 times (in the middle of the night) they just shrugged it off.... very strange - i would not stay here again, they said the restaurant opened at 7:30 a.m - it never opened... i would definitely NOT GO BACK

Stayed 2 nights in Oct 2024