4/10 Poor
Jung
18 Aug 2024
I did not like the taxi company you aligned with. When I said I will pay with credit, he immediately pulled out a scanner connected to his phone to see if my credit card would authorize before the trip, and then shows my card is declinecd and insisted I should by by cash and he said he would take me to a bank machine. There was nothing wrong with my card when I took another taxi from the nearby Euston station instead. The taxi driver the hotel arranged for me is dishonest. When I asked the hotel staff to call me anothet taxi company, they said they only do business with that one, and I had to walk to the Euston station to get another taxi, and the credit card worked fine. Both the hotel and taxi driver have no integrity. I will never stay at the Pack and Carriage again!
Jung
Stayed 1 night in Aug 2024