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The Mad Hatter Hotel

3.0 star property

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Photo gallery for The Mad Hatter Hotel

Bar (on property)
Exterior
Standard Double or Twin Room
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3 - 7 Stamford Street, London, England, SE1 9NY
  • St. Paul's Cathedral
    ‪13 min walk‬
  • London Eye
    ‪16 min walk‬
  • London Bridge
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior

Ruby Stella Hotel London

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.7 out of 5, Exceptional, (190)
The price is €253
for 1 room
includes taxes & fees
8 May - 9 May
Ruby Stella Hotel London

About this property

The Mad Hatter Hotel

Riverfront hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
The Mad Hatter Hotel offers 30 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at The Mad Hatter Hotel. During your stay, you're just a quick walk from Tate Modern. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of St. Paul's Cathedral and Tate Modern
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified The Mad Hatter Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

This 3-star London hotel is smoke free.

Guests can enjoy full breakfast for a fee.
The Mad Hatter Hotel has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bosnian, Croatian, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Serbian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hatter Hotel
Hotel Mad
Mad Hatter Hotel
Mad Hatter Hotel London
Mad Hatter London
Mad Hotel
Hotel Mad Hatter
The Mad Hatter Hotel London, England
The Mad Hatter Hotel Hotel
The Mad Hatter Hotel London
The Mad Hatter Hotel Hotel London

The Mad Hatter Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 356 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sucharitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper pub with a good hotel pleasant staff and easy to find. What’s not to like
Stayed 2 nights in Jan 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will certainly be back!

The staff were remarkably kind as well as accommodating. The front desk - Sammy - was more than happy to receive and hold onto packages I had delivered to the hotel to pick up at check in. The rooms were spacious. The pub was very enjoyable. My only regret was being there for only one evening.
Stayed 1 night in Jan 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to all the major sites and experiences. Feels lovely and cozy as one of the few real victorian buildings in the area. Good food too and lovely helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here and we will be back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay Friendly Staff

Our stay was lovely! The gentlemen at the front desk were very welcoming and helpful. I hadn't been to London in many years and they were very pleasant to talk with and had lots of information for us upon arrival. Breakfast was also very nice and all the staff in the restaurant were top class.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natasha

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I spent two nights here. The room was generously sized and and very comfortable. The location was walking distance to two underground stations and to plenty of nearby restaurants/stores. We would definitely return on a future trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ekin Yagmur, Mountain View

Travelled with partner
Liked: Cleanliness, staff & service
Welcoming and helpful staff. The breakfast at the pub was pretty good with different options. The pub has Alice in Wonderland theme all around, which gives it an original character as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for our trip. Reception staff super friendly and helpful, large room, modern decor above a traditional pub. Good breakfast choice. Would recommend and stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel on the site of hat factory. Public areas nicely decorated with Alice in Wonderland themes. Convenient position for London sights.
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolute delight staying at the Mad Hatter; lovely staff, great food, excellent room. Everything you could hope for, and be prepared to make friends with the witty and friendly bar staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel great location

The staff was very helpful and friendly. The pub was great and breakfast was terrific. Our rooms were quaint and well kept. I would’ve happy to stay again and recommend to friends and colleagues.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Mad Hatter! Our room was cozy and fun, and the breakfast was delicious. The staff were super helpful and kind - love this place!
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at Madhatters for 1 night on the 9th October. After looking at your hotel reviews on expedia and your own website the place looked great and a bit quirky. Location was also very good. On arriving on the weds afternoon I was booked into room 210. I was immediately disappointed in the room. Dull, tired and uninspiring and with a view of concrete and rubbish. It didn't get much better unfortunately when I went to use the bathroom with mould and bad finishing to be seen across the bath/shower area and the toilet cistern. At night there was lots of noise from the main traffic outside and all also from other hotel residence at around 2am. Sound proofing basic sealed double glazing would have helped with this. I had breakfast in the morning and chose the avocado on toast and it was dreadful. Cold and a colour which looked like it would make me ill. I mentioned all this when I checked out after breakfast but the man behind reception did not look bothered one bit which summed up my whole experience of staying here. I know hotels within the city center can come at a premium due to their location alone but I would expect basic standards to be kept for £240 a night. I have been asked by Expedia to rate my stay but I wanted to give the hotel my direct feedback first before I do post anything online, mad hatter did not respond to my complaint. sums it up really.
Stayed 1 night in Oct 2024

2/10 Terrible

DAvid

Business traveller
Liked: Amenities
Disliked: Staff & service
Turned up at 9.00pm Had confirmation but told I couldn’t stay Insisted I had reservation They called police and police advised I would find another hotel late at night No exclamation was given Other staff were perplexed! What an Aragant rude manager Should be sacked!!
Stayed 1 night in Oct 2024

6/10 Okay

oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful staff at this hotel! Friendly, helpful and made the whole trip that much better because of their awesomeness!!
Stayed 3 nights in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Teddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super accommodating and just a joy to be around after a long day of walking around London.
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

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