The Mad Hatter Hotel

3.0 star property

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Photo gallery for The Mad Hatter Hotel

Bar (on property)
Standard Double or Twin Room
Exterior
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
3 - 7 Stamford Street, London, England, SE1 9NY
  • St. Paul's Cathedral
    ‪13 min walk‬
  • Borough Market
    ‪13 min walk‬
  • London Eye
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Mad Hatter Hotel

Riverfront hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
The Mad Hatter Hotel offers 30 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at The Mad Hatter Hotel. During your stay, you're just a quick walk from Tate Modern. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the proximity to public transportation and the clean accommodations
  • Within a 10-minute walk of Tate Modern and Royal National Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Mad Hatter Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

This 3-star London hotel is smoke free.

Guests can enjoy full breakfast for a fee.
The Mad Hatter Hotel has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Languages

Bosnian, Croatian, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Serbian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: GBP 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hatter Hotel
Hotel Mad
Mad Hatter Hotel
Mad Hatter Hotel London
Mad Hatter London
Mad Hotel
Hotel Mad Hatter
The Mad Hatter Hotel London, England
The Mad Hatter Hotel Hotel
The Mad Hatter Hotel London
The Mad Hatter Hotel Hotel London

The Mad Hatter Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great location
The staff was very helpful and friendly. The pub was great and breakfast was terrific. Our rooms were quaint and well kept. I would’ve happy to stay again and recommend to friends and colleagues.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Mad Hatter! Our room was cozy and fun, and the breakfast was delicious. The staff were super helpful and kind - love this place!
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at Madhatters for 1 night on the 9th October. After looking at your hotel reviews on expedia and your own website the place looked great and a bit quirky. Location was also very good. On arriving on the weds afternoon I was booked into room 210. I was immediately disappointed in the room. Dull, tired and uninspiring and with a view of concrete and rubbish. It didn't get much better unfortunately when I went to use the bathroom with mould and bad finishing to be seen across the bath/shower area and the toilet cistern. At night there was lots of noise from the main traffic outside and all also from other hotel residence at around 2am. Sound proofing basic sealed double glazing would have helped with this. I had breakfast in the morning and chose the avocado on toast and it was dreadful. Cold and a colour which looked like it would make me ill. I mentioned all this when I checked out after breakfast but the man behind reception did not look bothered one bit which summed up my whole experience of staying here. I know hotels within the city center can come at a premium due to their location alone but I would expect basic standards to be kept for £240 a night. I have been asked by Expedia to rate my stay but I wanted to give the hotel my direct feedback first before I do post anything online, mad hatter did not respond to my complaint. sums it up really.
Stayed 1 night in Oct 2024

2/10 Terrible

DAvid

Business traveller
Liked: Amenities
Disliked: Staff & service
Turned up at 9.00pm Had confirmation but told I couldn’t stay Insisted I had reservation They called police and police advised I would find another hotel late at night No exclamation was given Other staff were perplexed! What an Aragant rude manager Should be sacked!!
Stayed 1 night in Oct 2024

6/10 Okay

oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful staff at this hotel! Friendly, helpful and made the whole trip that much better because of their awesomeness!!
Stayed 3 nights in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Teddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super accommodating and just a joy to be around after a long day of walking around London.
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, breakfast and bar good too
Nice location and decent hotel, very friendly staff and a great bar and breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

LLoyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

T Clay, Walnut Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Fun to stay in a pub. Convenient to go to the pub for dinner and not have to go out when you are tired. Desk and restaurant staff bent over backwards to be helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Clean, comfortable, convenient & friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the wild fox that came out in the empty lot every day!
Stayed 5 nights in Sep 2024

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because it was close to a work venue, the evening food menu had many things that weren't available and my eggs benedict at breakfast was very disappointing so i can't really recommend the food!
Stayed 1 night in Sep 2024

10/10 Excellent

Gwyneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the mad hatter!! It made our first time in London such a breeze between the excellent staff and amazing location!! We hope to be back some day! Thank you!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edith

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Fanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could do with a bit of an upgrade but it is quirky, very clean l, well positioned and with lovely staff. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I’d highly recommend this hotel. Fabulous value for money in central london. The staff were polite and very helpful and informative. The room was clean and well appointed with great quality condiments. Breakfast was delicious with a good choice from the buffet and table service menu. Rooms a the back of the hotel away from the road are quieter
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable and classic
Before our stay Luke was really responsive to my emails. He was working for most of our stay and was really friendly, approachable and helpful. It was so nice to have fresh milk in the room fridge, instead of the small packs usually offered. Bottles of water were also placed in the fridge for us. These were replenished every day. Its the first hotel we've ever stayed where there were facecloths provided in the bathroom. Ideal to have a safe in the room too. It was our 40th wedding anniversary and the room was set with balloons a heart and love birds on the bed which was lovely. The lady who cleaned our room daily was very efficient and friendly. We had room 304 which overlooked the back of the hotel. It was quieter at night than our friends' room (302) which was at the front, it did have secondary double glazing though. Not having been to London we had a black cab from Paddington which was £34. Our return we used Uber and was £25.73. We also used the Freenow taxi app which was excellent. My only wish was that the bacon at breakfast was available as unsmoked, as well as smoked. The breakfast was good. Cereal, fresh melon and fruits, yogurts, cheese/meats as well as full English. The lady taking our orders remembered everyone's perfectly somehow without writing down. Bar menu not huge, but what we had was nice. Just sad to hear that the building will be replaced by a new development in a few years.
Stayed 4 nights in Aug 2024