The Londoner

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VIP Access

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Where to?

Dates

April 2025

May 2025

Deluxe King City View Room | View from room

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot tub

Explore the area

38 Leicester Square, London, England, WC2H 7LL

Leicester Square
‪1 min walk‬
Trafalgar Square
‪4 min walk‬
Piccadilly Circus
‪5 min walk‬
London (LHR-Heathrow)
‪45 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Deluxe King City View Room

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe King Room

23 sq m
Sleeps 2
1 King Bed

Tower Penthouse Suite

200 sq m
City view
Sleeps 2
2 King Beds

Junior Suite

29 sq m
Sleeps 2
1 King Bed

King Room

23 sq m
Sleeps 2
1 King Bed

Capital Suite

39 sq m
City view
Sleeps 2
1 King Bed

Signature Room

119 sq m
City view
Sleeps 2
1 King Bed

Corner Suite

36 sq m
Sleeps 2
1 King Bed

Similar properties

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Pool
Spa
Pet-friendly
Free WiFi

for 1 room

includes taxes & fees

24 Apr - 25 Apr

About this property

Luxury hotel with a full-service spa and a fitness center

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of The Londoner's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi
Enjoy French cuisine while dining at Whitcomb’s
Buffet breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Treat yourself to deep-tissue massages, body treatments, or reflexology at The Retreat
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the central location and the helpful staff
Steps from Leicester Square and Garrick Theatre

The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.

The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.

The Residence - Onsite bar. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Valet parking on site (GBP 90 per day)

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
A bar/lounge
A restaurant

Restaurants on site

8 at The Londoner
Joshua’s Tavern
The Residence
The Stage
Whitcomb’s

Things to do

Full-service spa
Gym
Hot tub
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

9 meeting rooms
Business centre

Outdoors

Free pool cabanas
Rooftop terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot tub
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift (84 centimetre wide door)
Stair-free path to entrance
Wheelchair-accessible path to lift

Room amenities

Bedroom

Egyptian cotton sheets
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Smart TV with satellite channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Limited room service
Minibar

Air conditioning
Desk
Electrical adapters
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 39.00 per person
Valet parking fee: GBP 90 per day
Service fee: 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel

The Londoner London

The Londoner Hotel London

The Londoner Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Ben

Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

4 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always amazing

Stayed 1 night in Dec 2024

10/10 Excellent

Aaron, Arlington

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent service. Comfortable room. Great location and atmosphere. Good food. No complaints!

10/10 Excellent

Kerren, New York

Travelled with partner

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel and staff were wonderful, all designed to make you feel very welcome.

Stayed 3 nights in Dec 2024

10/10 Excellent

EZRA, Rishon lezion

Travelled with family

31 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel in London for sure

Stayed 4 nights in Dec 2024

10/10 Excellent

Terry

Travelled with partner

31 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love how they make you feel special. Enjoyed the convenience to other areas.

Stayed 2 nights in Dec 2024

10/10 Excellent

Hashem, Purchase

Travelled with family

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hard to stay in the lobby

Stayed 5 nights in Dec 2024

10/10 Excellent

Nick

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City view room - would go again

We stayed in one of the City View rooms, and sadly the fog limited our view a bit. But what we could see was fantastic. The room itself was excellent, very comfy bed. And all the team members there were very welcoming and friendly.

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the interior design, live music at the lobby and the location is very convenient. All the stuff are helpful and friendly. Definitely will stay there again when we go to London.

Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent Hotel. The staff was very kind, the property immaculate, and the location was perfect. The only dowside is that the walls are pretty thin. I heard everything going on above me. Other than that, you get what you pay for here (yeah, it's not cheap), then again, nothing in London is.

Stayed 4 nights in Dec 2024

10/10 Excellent

PAUL, HINCKLEY

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was an excellent hotel and could fault any of the services provided during out stay.

Stayed 1 night in Dec 2024

10/10 Excellent

Ewan

22 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

MBA

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

ll

22 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location, great service. Will stay again!

Stayed 1 night in Dec 2024

10/10 Excellent

Graham, Purfleet

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve been a regular at The Londoner since it opened just at the end of the pandemic. Frequenting their various bars with friends for socials. Decided to treat myself to an overnight stay and be able to access the Retreat (spa). Pros Attentive service Clean, safe, secure Luxurious amenities (like Toto toilets) Hotel location (close to everything) Comfortable bed / rooms Spa facilities Cons A tad over priced for the size of the room (£620pn) A Samsung TV is not in keeping with their 6* image and casting mobile device to the TV refused to function. Water pressure in shower was average at best (room 806) Lack of laptop size / appropriate safe (there is a safe draw in the room though for jewellery etc) Some small elements over looked by house keeping like a broken reading light bulb and thread bare robe

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Camila

Travelled with group

19 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel. So modern and nice! The spa is a highlight!

Stayed 3 nights in Dec 2024

10/10 Excellent

RACHAEL

Travelled with partner

19 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, room was on the small side but pretty view and great location.

Stayed 1 night in Dec 2024

8/10 Good

Donna

18 Dec 2024

Stayed 8 nights in Nov 2024

8/10 Good

Matthew

Business traveller, Travelled with partner

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location, staff and spa/retreat. The room was very small, with limited space for suitcases. Quite noisy at night if facing Leicester Square.

Stayed 6 nights in Dec 2024