The Londoner

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VIP Access

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Where to?

Dates

February 2025

March 2025

Deluxe King City View Room | View from room

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot tub

Explore the area

38 Leicester Square, London, England, WC2H 7LL

Leicester Square
‪1 min walk‬
National Gallery
‪3 min walk‬
Trafalgar Square
‪4 min walk‬
London (LHR-Heathrow)
‪45 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Deluxe King City View Room

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe King Room

23 sq m
Sleeps 2
1 King Bed

Tower Penthouse Suite

200 sq m
City view
Sleeps 2
2 King Beds

Junior Suite

29 sq m
Sleeps 2
1 King Bed

King Room

23 sq m
Sleeps 2
1 King Bed

Capital Suite

39 sq m
City view
Sleeps 2
1 King Bed

Signature Room

119 sq m
City view
Sleeps 2
1 King Bed

Corner Suite

36 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Spa
Pet-friendly
Free WiFi

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Luxury London hotel in London City Centre with a full-service spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of The Londoner's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi
Enjoy French cuisine while dining at Whitcomb’s
Buffet breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Treat yourself to Swedish massages, facials, or aromatherapy at The Retreat
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the helpful staff and the location
Steps from Leicester Square and Garrick Theatre

The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.

The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.

The Residence - Onsite bar. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking on site (GBP 90 per day)

Food and drink

Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 39.00 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Whitcomb’s
8 at The Londoner
Joshua’s Tavern
The Stage
The Residence

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Indoor pool
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Meeting rooms - 9

Outdoors

Free pool cabanas
Rooftop terrace

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 84
Hardwood flooring in room
Step-free path to entrance
Wheelchair-accessible path to lift

Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Egyptian cotton sheets
Heating (climate-controlled)
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Bath or shower
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

Satellite channels
Smart TV

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

Desk
Electrical adapters/chargers
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 39.00 per person
Valet parking fee: GBP 90 per day
Service fee: 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel

The Londoner London

The Londoner Hotel London

The Londoner Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Good

Philip

Travelled with partner

19 Nov 2024

Liked: Cleanliness

Fresh modern hotel, friendly and well situated.

Stayed 2 nights in Nov 2024

10/10 Excellent

Greig

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Luxurious Londoner

The Londoner is exceptional - from the staff to all the amenities. The hotel is beautiful, loved the modern finishes. It’s perfectly situated for access to everything in London. The breakfasts were incredible and there are so many choices of restaurants. We will definitely be back again.

Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Business traveller

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Stars

Five star all the way. This is a great hotel.

Stayed 2 nights in Nov 2024

8/10 Good

Helen

17 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

17 Nov 2024

Amazing hotel Staff were really nice and very normal for such a high end hotel

Stayed 2 nights in Nov 2024

10/10 Excellent

Arlene

Travelled with partner

15 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a lovely lux property. Plenty if not excessive staff as every step you took a staff member was asking if you needed help. Beautiful spacious room with friendly housekeeping staff. Would stay again.

Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Travelled with family

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with great staff

Stayed 2 nights in Oct 2024

10/10 Excellent

Jon

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

11 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

10 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Dante

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin

8 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Brad

Business traveller

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Business traveller

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

T S

4 Nov 2024

Liked: Amenities

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Oct 2024

10/10 Excellent

Miss Fiona J

31 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

mark

Travelled with partner

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5 star hotel in every way. Would stay again.

Stayed 3 nights in Oct 2024

10/10 Excellent

Amber

Travelled with partner

27 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for tourist attractions in London. Rooftop and spa/pool relaxing spots after busy days. Staff is friendly and accommodating.

Stayed 2 nights in Oct 2024

10/10 Excellent

hardeep

27 Oct 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with awesome staff.

Stayed 1 night in Oct 2024

10/10 Excellent

Julius, Auckland

Business traveller

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You need to tighten up your fire safety protocols. The alarm went off at two in the morning and we were all running around like chickens with our heads cut off. I was told it was a false alarm by another guest. No one came to tell us it was a false alarm, no one made an announcement. This is unacceptable after Grenfell.

Stayed 4 nights in Oct 2024