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The Level at the Melia White House

4.0 star property
VIP Access

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Photo gallery for The Level at the Melia White House

Executive lounge
Exterior
Premium bedding, minibar, in-room safe, desk
Interior entrance
Room (The Level Wellness Premium) | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Longford Street, Regents Park, London, England, NW1 3UP
  • The British Museum
    ‪4 min drive‬
  • Hyde Park
    ‪6 min drive‬
  • Buckingham Palace
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪47 min drive‬
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Front of property

Melia White House Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1001)
The price is €283
for 1 room
includes taxes & fees
8 May - 9 May
Melia White House Hotel

About this property

The Level at the Melia White House

Hotel with free breakfast, near Regent Street
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference center, and 24-hour room service.
The Level at the Melia White House offers 137 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Level at the Melia White House. During your stay, you're just a quick walk from Regent's Park. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 12 minutes by foot from Regent Street and a 4-minute drive from The British Museum
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Level at the Melia White House. A complete renovation of The Level at the Melia White House was completed in January 2022.

This 4-star London hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Arado Bar - Onsite fine-dining restaurant.
24-hour room service is available.

Languages

Catalan, English, French, German, Hungarian, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Arado Bar

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 35 per night (2625 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Level Meliá White House Hotel London
Level Meliá White House Hotel
Level Meliá White House London
Level Meliá White House
The Level at the Meliá White House
The Level at the Melia White House Hotel
The Level at the Melia White House London
The Level at the Melia White House Hotel London

The Level at the Melia White House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 255 reviews
Rating 8 - Good. 81 out of 255 reviews
Rating 6 - Okay. 20 out of 255 reviews
Rating 4 - Poor. 12 out of 255 reviews
Rating 2 - Terrible. 5 out of 255 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 2 nights in Jan 2025

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night but have to say it was one of the best hotels we have ever stayed in (and we have stayed. In many!) Everything was perfect, the check in, our bedroom, the bar was cosy and welcoming and the buffet breakfast this morning was amazing! The hotel was perfect in every way, excellent value for money for a central London hotel and really should be rated five star.
Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Fantastic stay,from start to end arrived at 11.30 and was allocated our room which we didn’t expect.all areas of hotel immaculate,all facilities was fantastic and so comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed in, design led rooms, really friendly staff who go the extra mile and wow the Level was more than generous with its complimentary food and drink offering. Breakfast was also a highlight, I will be back!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, but did have to switch rooms

Lovely hotel with a nice bar and restaurant, though the first room didn’t have a door on the bathroom (we asked to swap). In general, rooms could use a tad updating. Very convenient location right next to Regents park.
Stayed 4 nights in Dec 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay overall, with ups and downs

It's a nice hotel, but needs some tweaks. We tried the online check in, but never received confirmation, so we had to go to the reception. The receptionist was nice enough, but we were not offered any upgrade (hotels.com gold members should be offered one when available) When we got to the room, it was a little disappointing. Little details, like cables sticking out from under the TV, made the room look a tad shabby. We liked the toiletries, and the beds and bedding were good. The heating was broken, however, and blew out cold air. By the time the maintenance person had come and tried to sort it out, and a new room was arranged, it was 11 30pm. The new room was an upgrade, however it was a bit dusty, and so badly soundproofed that you could hear the guy next door snoring all night. Pros: The gym was perfect. It had everything you could need, and was immaculate. The Level lounge was a sweet idea, and provided a unique way to unwind from the city. Breakfast was faultless. Great selection and good quality.
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Business traveller
Liked: Cleanliness
If you want to sleep don’t stay at this hotel, the sound proofing between rooms and corridors is awful. The rooms facing the front hear every bit of traffic and street noise (even on the 8th floor).
Stayed 2 nights in Dec 2024

6/10 Okay

Elena, High Wycombe

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Not a bad stay but not spectacular either. What I liked: 1) Staff were pleasant. 2) The level lounge is a great amenity and was well stocked in the afternoons / evenings. 3) They put together a games room for children for that weekend. The hotel is very child friendly and everyone was wonderful to my daughter. 4) Cleanliness. 5) Room was comfortable and spacious What could have been better: 1) Attention to detail - staff was lovely but always felt short with something small. Even the Christmas trees in the public areas were too tall and clearly did not fit, thus they were made to bend to fit. 2) The restaurant. For days prior to arrival, I tried to call to make a booking. They do not pick up the phone. Reception was able to take my name and reserve a table. On the day, I walked to the restaurant to amend the booking, they took my name because they could not find it. They have many tables, so I would’ve been accommodated, but I wasn’t to know before I arrived. Food for adults was good, food for children was definitely too oily (my daughter had the fish fingers). Also, I had a VIP amenity that I had to show proof for, as the restaurant was not aware - I guess because they did not have my booking or my room number. 3) Breakfast at the level - the organisation needs to be addressed. Food was good though! 4) The lifts. They are not efficient and half the time the screens were not working appropriately.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in a very good location near Regent's Park. Close to the tube, walking distance to SoHo. I was on one of the Level floors with a relatively spacious room. That gives access to a separate area for a fabulous breakfast buffet and later day wine and noshes. also offered are a wide variety of pillow choices. It's close to a hospital so you do hear ambulances occasionally. Noise can also sometimes come from adjoining rooms and above. Check in is unusual because if you've pre-booked you get emailed a QR code and scan it into a computer which dispenses your room key. Check out is equally human free.
Stayed 6 nights in Nov 2024

8/10 Good

Setsu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Nov 2024

10/10 Excellent

Jerome Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and cozy place. We liked the breakfast and the lovely staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Stayed 2 nights in Nov 2024

10/10 Excellent

Jacobo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind.
Stayed 3 nights in Nov 2024

6/10 Okay

Beverley, Wirral

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only probelms with this hotel were bathroom door wouldn't close which was awkward as i was sharing and we found that getting a drink in the bar was annoying as you often had to hunt for bar staff who just seemed to want to close early.
Stayed 2 nights in Nov 2024

8/10 Good

Anna, twin falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fabulous!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Breakfast was fantastic, staff and service fantastic. Property is close and walkable to all sights. We would stay here again and would recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast, great location; concierge could be more knowledgeable
Stayed 5 nights in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Lots of technology used, although you could tell a few things seemed dated, most was very posh. The "Level" experience was a very high level of luxury and service.
Stayed 1 night in Jul 2024

10/10 Excellent

CHIRAG

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with good amenities, great breakfast and fantastic location. Check in staff (one I encountered) lacked warmth and smile on face.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So so so good.

Really incredible hotel, amazingly central location- the Level services were almost too good- very euro/scandi style breakfast, the snacks/happy hour vibe was so good, the lounge super chill, fast WiFi, decent room with big bathroom, lots of room for luggage and toiletries. Will be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rezie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Clean and well managed. Excellent staff and lounge.
Stayed 3 nights in Mar 2024

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

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