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Hux Hotel

4.0 star property

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Photo gallery for Hux Hotel

Superior Suite, 2 Bedrooms, Kitchen | Private kitchen
Signature Double
Superior Suite, 2 Bedrooms, Kitchen | View from room
Front of property
The Huxy Suite | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
9 Kensington High Street, London, England, W8 5NP
  • Kensington Palace
    ‪6 min walk‬
  • Royal Albert Hall
    ‪11 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Signature Double

Signature Double

Signature Double

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Petite Double

Petite Double

Petite Double

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Huxy Suite

The Huxy Suite

The Huxy Suite

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Bedrooms, Kitchen

Superior Suite, 2 Bedrooms, Kitchen | View from room

Superior Suite, 2 Bedrooms, Kitchen

  • Park view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Double

Superior Double

Superior Double

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Deluxe Double Room

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, (1008)
The price is €178
for 1 room
includes taxes & fees
4 May - 5 May
The Resident Kensington

About this property

Hux Hotel

Hotel with a 24-hour front desk, steps from Kensington Gardens
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance, and a reception hall are onsite.
Hux Hotel offers 28 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks and kitchen islands. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hux Hotel. During your stay, you're just a quick walk from Kensington High Street. You'll find features like free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Kensington Gardens and 6 minutes by foot from Kensington Palace
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hux Hotel, you'll find multilingual staff, concierge services, and dry cleaning/laundry services. There are 3 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star London hotel is smoke free.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • 6 steps to reach entrance
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen island

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Lift is available from Reception which is on the 1st floor.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Seraphine Garden
The Hux Hotel
The Nine Hotel
Hux Hotel Hotel
Hux Hotel London
Hux Hotel Hotel London
Seraphine London Kensington Garden Hotel

Hux Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 163 reviews
Rating 8 - Good. 31 out of 163 reviews
Rating 6 - Okay. 6 out of 163 reviews
Rating 4 - Poor. 2 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky boutique hotel

Quirky, clean, comfortable & very friendly hotel in a great location & with a lovely cocktail bar, would definitely recommend
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff we're superb 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed all the aspects of The Hux. From the extremely helpful/friendly staff to the fabulous maximalist decor, everything was exceptional. We would definitely stay again and recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 2 nights in Dec 2024

10/10 Excellent

Marina, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family.
Stayed 5 nights in Dec 2024

10/10 Excellent

Heather L

Stayed 3 nights in Aug 2024

8/10 Good

Francisco

Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Stayed 1 night in Dec 2024

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautful room and hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfully Eccentric

Great stay, great service in what was a wonderfully eccentric hotel.
Stayed 1 night in Nov 2024

8/10 Good

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great location… but a few negatives

Room requests were not accommodated & despite us being a family of 4, our rooms were not close together or quiet - the music from the hotel bar on Fri & Sat night was extremely loud in our 1st floor bedrooms until very late. Our room had no mirror other than the small bathroom mirror. The hairdryer would not reach to be able to see in the mirror, although they did provide an extension lead after we complained about the inconvenience. There were no instructions for the aircon control so we were always either too hot or too cold and it would turn on and off randomly during the night causing a lot of noise and the power lights are very bright! The hotel is in a great location, close to the high street shops, tube station & plenty of cafes and restaurants. All staff were polite & helpful. The decor in public areas is very decadent & unique but more thought should have been given to comfort & convenience in the bedrooms! Finally, we were surprised to see an unexpected charge on our final bill - watch out for this as they add a 5% ‘discretionary’ service fee. We don’t agree with this as we prefer to decide for ourselves whether or not a tip is deserved. They removed the charge with no fuss on request, but our feelings about our stay would have been more positive had we not had to deal with this.
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

SIMON

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but efficient
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. It’s our perfect choice for the Royal Albert Hall. The staff are extremely friendly and helpful. We love it’s style and decor and the rooms are beautifully decorated with good amenities. Will definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hux.

Amazing, loved this place. Staff super helpful ( especially Connor) would definitely recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Dianne

Business traveller
Quirky , great staff, exceptionally clean , rooms a bit small for a couple or a long stay, but very impressed. Would recommend!
Stayed 1 night in Sep 2024

8/10 Good

Ralph

Travelled with family
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Very relaxed atmosphere. small doubles really are quite snug. However, the room had everything we needed for a great stay. Despite the busy location the room was quiet.
Stayed 2 nights in Sep 2024

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