CitySpace Tower Bridge

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for CitySpace Tower Bridge

Family Room, No Windows
Room, 1 Double Bed, Mezzanine
Studio | Private kitchenette
Exterior
Twin Room, 2 Single Beds, No Windows

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free WiFi

Explore the area

Map
64 Tower Bridge Road, London, England, SE1 4TR
  • The Shard
    ‪14 min walk‬
  • Tower Bridge
    ‪15 min walk‬
  • Borough Market
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪55 min drive‬

Room options

Double Room

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds, No Windows

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Studio

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, No Windows

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, No Windows

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Mezzanine

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, No Windows

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

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About this property

CitySpace Tower Bridge

Hotel in London, near Tower Bridge
This smoke-free hotel features tour/ticket assistance and free WiFi in public areas. Limited housekeeping is available.
CitySpace Tower Bridge offers 21 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

Our customers tell us they can't get enough of the helpful staff at CitySpace Tower Bridge. During your stay, you'll be within walking distance of Tower Bridge. Features include free WiFi in public areas. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Services include tour or ticket assistance and a virtual front desk
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Tower Bridge and a few minutes from Tower of London
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
CitySpace Tower Bridge offers its guests tour/ticket assistance. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • Housekeeping (weekdays only)
  • Tour/ticket assistance
  • Virtual front desk

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heated floors
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in

Access methods

Private entrance, smart lock

Pets

  • Pets: GBP 25 per pet, per stay, plus a deposit of GBP 50 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Vikey mobile app before check-in.

Property is also known as

The Hartley
CitySpace Bermondsey
CitySpace Tower Bridge Hotel
CitySpace Tower Bridge London
CitySpace Tower Bridge Hotel London

CitySpace Tower Bridge Reviews

Reviews

6.6
Rating 10 - Excellent. 71 out of 381 reviews" "
Rating 8 - Good. 126 out of 381 reviews" "
Rating 6 - Okay. 70 out of 381 reviews" "
Rating 4 - Poor. 58 out of 381 reviews" "
Rating 2 - Terrible. 56 out of 381 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
The room was a good size and a comfortable bed. Door locks a bit fiddly, shower great. A fair bit of street noise but overall it was a great place to stay and a fair price
Stayed 2 nights in Oct 2024

10/10 Excellent

Freya

Stayed 2 nights in Oct 2024

8/10 Good

Leena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my cup of tea. Complicated to get into room, everyone seemed to struggle There is a phone you can use but it’s a long process Got to my room and the door was open already?
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of service and unsatisfactory cleanliness
The studio was much smaller than what was shown in the pictures. The towels and bedsheets provided were not cleaned properly, and neither was the room. Service is poor, with no reception desk, no supporting staff, and no lift.
Stayed 15 nights in Jun 2024

2/10 Terrible

Dan

Business traveller
Disliked: Cleanliness, staff & service, amenities
Single bed no windows room had no air-conditioning and was tiny and really so hot. En suite was tiny and struggled to get in and out of the shower due to tight squeeze. Not iron in room and bot-support and real person didn't have code for where they were kept. Terrible nights' stay and such a long way from any tube station.
Stayed 1 night in Sep 2024

8/10 Good

Arjun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, amenities
Property was OK, further from the tube stop than described. Tried to use the virtual assistant to request a late checked. The VA said a staff member would get back to me but no one did. I tried twice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Viridiana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel never did cleaning in our room . The virtual keys didn’t work the second day so I was locked out . Only because I called the hotel’s main office someone helped providing me a code to enter . I wouldn’t recommend to stay in a self check in place because everything is self done . I didn’t know until I reserved it and there was no refund
Stayed 11 nights in Sep 2024

6/10 Okay

Greg

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was looking tired and being renovated at time of stay. Fire alarm activated early on first morning and no member of staff to be seen even when fire service attended. Strong smell of paint/ primer throughout property. Black mold in corners of room and sheets etc felt damp. Areas of the room were dusty and unpainted.
Stayed 3 nights in Sep 2024

6/10 Okay

Lucy

Room was what you pay for, there was used towels in our room, contacted host but heard nothing back, over all did a job but the sink and shower didn’t drain well
Stayed 2 nights in Aug 2024

8/10 Good

N

Liked: Cleanliness
A few issues: - Outer room door handle broken - Plumbing/Drain almost blocked
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Disliked: Amenities
Stayed 1 night in Jun 2024

2/10 Terrible

Jayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tian Long

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and nice and the location is easy to get to but can be quite noisy especially the rooms facing the main road and can be challenging to get to the central of London I.e no direct link and have to change between bus and tube
Stayed 1 night in Aug 2024

2/10 Terrible

alex

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very small No shower door so the water went everywhere
Stayed 3 nights in Jul 2024

8/10 Good

Gladys

Stayed 4 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect minus the stains on the towels which I think has been mentioned before. Thank you!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was in a good location, was basic (as expected), but was clean and modern. Was a bit warm (though there is a fan), but overall it was fine and was as expected - and was good value for money.
Stayed 1 night in Jul 2024

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little smaller than what the photos conveyed. The light did not work on the right hand side of the bed. Bit of mould in the shower. No plug socket for the kettle on the table. Room was clean and tidy, staff were friendly, coffee bags were good.
Stayed 3 nights in Jul 2024

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Saad

Decent Hotel with Well Location
Well located hotel but noisy neighbourhood , room was clean but didn’t get housekeeping service last 2 days. Windows doesn’t fully open so bit hot when hot weather
Stayed 6 nights in Jul 2024

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bugs in the room (unsure if they're bed bugs) - I would have avoid this place if I had seen any reviews warning of this. The room was not nice, the sink was dirty, but the worst part were the bugs which I randomly found walking on me a couple of times when I was sitting on the bed and inside two of my bags. I spent more than an hour checking my stuff before leaving after realising this. It made me proper paranoid. The staff took ages to share with me the details for the storage room - ended up not using it after seeing the bugs.
Stayed 2 nights in Jul 2024