The Dilly

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Dates

March 2025

April 2025

Daily full breakfast (GBP 28 per person)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pet-friendly
Gym
Room service
Breakfast available
Laundry

Explore the area

21 Piccadilly, London, England, W1J 0BH

Piccadilly Circus
‪2 min walk‬
Trafalgar Square
‪9 min walk‬
Buckingham Palace
‪14 min walk‬
London (LHR-Heathrow)
‪45 min drive‬

Room options

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

18 sq m
Sleeps 2
1 Double Bed

Superior Double Room

23 sq m
Sleeps 2
1 Double Bed

Junior Suite

35 sq m
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

23 sq m
Sleeps 2
1 King Bed

Executive Room, 1 King Bed

27 sq m
Sleeps 2
1 King Bed

Superior Room, 2 Double Beds

30 sq m
Sleeps 4
2 Double Beds

Suite

50 sq m
Sleeps 2
1 King Bed

Superior Twin Room

23 sq m
Sleeps 2
2 Twin Beds

Similar properties

Premium bedding, in-room safe, desk, blackout curtains

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

6 Apr - 7 Apr

About this property

Luxury hotel with a health club and a 24-hour front desk

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.

The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around The Dilly gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and racquetball/squash
Guests really like the accommodations for the spaciousness and cleanliness
Steps from Piccadilly Circus and Piccadilly
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square meters) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

The Terrace On Piccadilly - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Offsite parking available (GBP 30 per day)

Food and drink

Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
A bar/lounge
A restaurant

Restaurants on site

The Terrace On Piccadilly

Things to do

Health club
Racquetball/squash

Family friendly

Free cot
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

6 meeting rooms
8,181 square feet of conference space
Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar in bathtub
Grab bar near toilet
Lever door handles
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 100.0 per day.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
Nearby parking fee: GBP 30 per day
Pet deposit: GBP 100 per stay
Pet fee: GBP 35 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel

The Dilly Hotel

The Dilly London

The Dilly Hotel London

Le Meridien Piccadilly

The Dilly Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Pavan

Business traveller

23 Dec 2024

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Travelled with family

23 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay! Great location!

Stayed 2 nights in Dec 2024

10/10 Excellent

Fiona

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

2/10 Terrible

Peter

20 Dec 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Ben

Business traveller

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The bed was not very comfortably but otherwise a good stay

Stayed 1 night in Dec 2024

2/10 Terrible

Daryl

16 Dec 2024

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

15 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

14 Dec 2024

Liked: Cleanliness, room comfort

Not 5 star

Room was a good size however the bathroom was tiny and a bit grubby, grouting on floor tiles needs attention and generally the bathroom looked tired and worn and in need of refurbishment. The sink also had a crack in it and we had a shower curtain over the bath. This room is described as a superior king room so this bathroom is not really acceptable. The bedroom area was nice with a comfy bed however our view at the side of the hotel was rubble from a building site. Reception area and bars are nice. Great location on Piccadilly. Hotel is marketed as a 5 star however the room is more 4 star. Recently stayed at Vintry and Mercer near St Pauls Cathedral, which is a 5 star Hotel, and that was much better with more attention to the little details.

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

11 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is a little tired in terms of decor but the staff are brilliant. Couldn’t have been nicer or more helpful

Stayed 3 nights in Dec 2024

10/10 Excellent

Kev

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Susanne

Travelled with group

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at the Dilly

It was wonderful the hotel is fabulous especially the decor , Room was good size the beds were so comfy , The staff couldn't do enough for you , We had breakfast which was lovely and also booked the afternoon tea it was amazing the presentation was the best I ever experienced and the staff were outstanding especially Rajat and Nayan ..we will be back next year 😁

Stayed 1 night in Dec 2024

2/10 Terrible

Denny

8 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel in London.

I want to share my experience at the hotel Unfortunately, I am disappointed with the service and the Dilly Hotel. The photos posted on website Demonstrate a new room our room was super dirty, broken and old Furniture over priced room. They rate themselves as a five star hotel, not even close barely a one star the worst hotel.

Stayed 6 nights in Nov 2024

8/10 Good

Christopher

4 Dec 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Nov 2024

4/10 Poor

Denny

2 Dec 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Renovation

The hotel needs renovation conditions are outdated and old.

Stayed 1 night in Nov 2024

2/10 Terrible

Jake

Travelled with family

1 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Worst hotel we have ever stayed in. Booked a junior suit for one night, and cost over £700. I booked it for myself and two children. There was only one bed for the three of us. The room was dark, dirty and had mould. The heating was on it the hotel and the room had no air conditioning and no windows that opened. Everyone i spoke to who were staying in the hotel said it was unbearably hot and several complaints were made. I honestly can not believe how run down this hotel is and im so disappointed we chose to stay here with so many other good options in London.

Stayed 1 night in Nov 2024

8/10 Good

Kathryn

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Construction works on going next door !!!

Birthday stay at the recently refurbed The Dilly amazing frontage and reception. Unfortunately this was spoilt by a view of a construction site and works of loud drilling and digging. We were offered a room change but I had already unpacked and we had things planned for the day. What would have been a good idea is to tell the guests when checking In that the room is next to a construction site!!! How ever they did offer us breakfast for both days, the breakfast was very nice and an afternoon tea as a gesture of goodwill we are yet to book the afternoon tea as we had planned 2 days of excursions already. The staff are very polite and helpful.

Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond Troy

30 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only downside was that there was construction with jack-hammering right outside my window but I was out early so it didn't bother me at all.

Stayed 9 nights in Nov 2024

10/10 Excellent

Rampersad

Travelled with partner

28 Nov 2024

Fantastic location, friendly and accommodating staff.

Stayed 10 nights in Nov 2024

4/10 Poor

George

Travelled with family

26 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Property is very old and outdated. Rugs are stained. This is not a 5 star hotel. It should be 4 stars. It was also extremely expensive for what it is.

Stayed 4 nights in Nov 2024

10/10 Excellent

Raymond Troy

25 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dan

Travelled with partner

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our annual trip to London for Christmas shopping. This year we decided to stay at the Dilly and its proximity to shops is second to none. The service was fabulous, the staff were polite and professional. We stayed in a Junior Suite which was spacious, clean and well appointed. The bed was really comfortable and the food at breakfast was well cooked, with good choice. We also enjoyed cocktails in the Piano Bar, a relaxing end to a day of shopping!The only negative was the Balcony club lounge. It was incredibly hot and the complimentary snacks were poor, not restocked and because of the heat were dried out. Drinks however had good choice and were readily available. Overall we would stay again, it is a great hotel in a great location, just needs a bit of focus on improving the club lounge

Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Travelled with family

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location right at Picadilly Circus. Great breakfast buffet and afternoon tea. Sean the manager was quite helpful. Anthony at the terrace was so pleasant and considerate! Nice stay, thank you

Stayed 6 nights in Nov 2024