Victorian London hotel in London City Centre with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a reception hall are onsite. Housekeeping is available on request.
The Craven Hotel offers 39 accommodations with coffee/tea makers and hair dryers. Digital television is provided.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.
During your stay at The Craven Hotel, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas and concierge services.
Free WiFi
Services include a concierge, tour or ticket assistance, and luggage storage
Just a 4-minute walk from Kensington Gardens and 6 minutes by foot from Hyde Park
The Craven Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.
This 3-star London hotel is smoke free.
Languages
Arabic, English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Family friendly
Soundproofed rooms
Conveniences
Front-desk safe
Reception hall
Guest services
24-hour front desk
Concierge services
Housekeeping (on request)
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
20-inch TV
Digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Iron/ironing board (on request)
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Craven Hotel offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property is also known as
Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London
The Craven Hotel Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This place is an absolute dump and not worth the money spent. I usually stay at the Park Grand nearby but it was booked out so I tried this place as the pictures made it look modern. Pictures were very deceptive. Room was tiny nowhere to open baggage... Everything worn and dirty stains all over the walls and floors, no working tv, no air con, room was so hot and stuffy I barely slept. Bathroom awkwardly designed like a closet, couldnt sit on toilet properly... Rooms noisey, one of the worst hotels I've ever stayed in barely worth 30 pound a night let alone the 129 the charged me.
This place was not worth the money. There are so many things wrong with this place. We had people trying our door all day and night. The bathroom had black mold in it. I booked a room for two and there was only enough supplies in the room for one. The toilet had a crack in the seat. Every time you sit down it would pinch you. The keys on the room would keep resetting. Really irritating when you are in a place for three days and you have to go to the front desk multiple times a day. The last thing I will say but the is a whole lot more is every where you look there are signs that says the hotel is not responsible for stolen items. Are you have that many issues!? You can tell they don’t invest any money back into this place.
The room was disgusting. The bed sheets were clearly dirty, the carpet was filthy, the walls were stained, the entire bathroom was unclean with no soap, shower gel, or shampoo provided. The shower was dangerous. It suddenly goes from cold to boiling hot and never settles into a consistent temperature. I stayed for two nights and the room was never attended to or clean sheets provided. I had to request replacement toilet roll. On the whole, the worst experience I have ever had in a hotel.
Room stank of smoke, walls were very badly stained, blind had stains and no string to
raise it, I could feel the bed springs, no remote control for TV.
Booked a deluxe double room. It was neither. Struggled to get in the shower, where the gap to get in the shower (between the shower door and sink) was around 10 inches wide. Room was the size of a box room. Only one towel (a hand towel) - thrown on the floor of the shower, covering the scum. Tv didn’t work. Bed had stains on it. Cardboard pillows. The window wouldn’t stay open, so had to wedge it with my canteen. Should have opted for premier inn, for £8 more.
Basic hotel. But great value for money. Don’t expect any frills!
Matthew
Stayed 1 night in Feb 2024
2/10 Terrible
Ruksar
13 Jan 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Room was too small bathroom was small not even a child could fit in between the sink and shower it was a tiny place to fit into window wouldn’t even stay open
I left the hotel on 5:47 because I saw bed bugs also it doesn’t work shower and dirty bed bugs ate hand my wife still she have pain for her hand so I have got pictures and videos I will send you. Please can you refund my money.
Thanks Abdirahman
Checked in around midnight staff was friendly. There was mold all over the room. Shower filled with water to ankles within minutes. Only provided hand towels. Would have moved hotels if had a chance.