The Craven Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Craven Hotel

Front of property – evening/night
Reception hall
Triple Room
Exterior
Reception hall

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
10-11 Craven Terrace, Paddington, London, England, W2 3QD
  • Kensington Gardens
    4 min walk
  • Hyde Park
    6 min walk
  • Queensway
    11 min walk
  • London (LHR-Heathrow)
    44 min drive

Room options

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Craven Hotel

Victorian London hotel in London City Centre with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a reception hall are onsite. Housekeeping is available on request.
The Craven Hotel offers 39 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

During your stay at The Craven Hotel, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Kensington Gardens and 6 minutes by foot from Hyde Park
The Craven Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 20-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Craven Hotel offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London

The Craven Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 17 out of 440 reviews" "
Rating 8 - Good. 85 out of 440 reviews" "
Rating 6 - Okay. 114 out of 440 reviews" "
Rating 4 - Poor. 111 out of 440 reviews" "
Rating 2 - Terrible. 113 out of 440 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

3.6/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

4/10 Poor

Luke

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Only thing i would say is that if thwy put more time and effort into cleaning the rooms amd bathroom it would be an ok hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Rahul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t maintained in a proper standard
Stayed 1 night in Jul 2024

2/10 Terrible

Valeria

Disliked: Cleanliness, property conditions & facilities
Dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcin

Stayed 2 nights in Jul 2024

2/10 Terrible

Tyron

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolute dump and ripoff
This place is an absolute dump and not worth the money spent. I usually stay at the Park Grand nearby but it was booked out so I tried this place as the pictures made it look modern. Pictures were very deceptive. Room was tiny nowhere to open baggage... Everything worn and dirty stains all over the walls and floors, no working tv, no air con, room was so hot and stuffy I barely slept. Bathroom awkwardly designed like a closet, couldnt sit on toilet properly... Rooms noisey, one of the worst hotels I've ever stayed in barely worth 30 pound a night let alone the 129 the charged me.
Stayed 1 night in Jul 2024

2/10 Terrible

Edward

Stayed 1 night in Jun 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget hotel…
Stayed 1 night in Jun 2024

10/10 Excellent

Mitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and good location with good price
Stayed 1 night in Jun 2024

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
This place was not worth the money. There are so many things wrong with this place. We had people trying our door all day and night. The bathroom had black mold in it. I booked a room for two and there was only enough supplies in the room for one. The toilet had a crack in the seat. Every time you sit down it would pinch you. The keys on the room would keep resetting. Really irritating when you are in a place for three days and you have to go to the front desk multiple times a day. The last thing I will say but the is a whole lot more is every where you look there are signs that says the hotel is not responsible for stolen items. Are you have that many issues!? You can tell they don’t invest any money back into this place.
Stayed 2 nights in May 2024

6/10 Okay

Yvonne

Stayed 1 night in May 2024

2/10 Terrible

Catherine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting. The bed sheets were clearly dirty, the carpet was filthy, the walls were stained, the entire bathroom was unclean with no soap, shower gel, or shampoo provided. The shower was dangerous. It suddenly goes from cold to boiling hot and never settles into a consistent temperature. I stayed for two nights and the room was never attended to or clean sheets provided. I had to request replacement toilet roll. On the whole, the worst experience I have ever had in a hotel.
Stayed 2 nights in May 2024

6/10 Okay

Hannah

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2024

2/10 Terrible

Nickie

Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

KARL

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this place
Room stank of smoke, walls were very badly stained, blind had stains and no string to raise it, I could feel the bed springs, no remote control for TV.
Stayed 1 night in Mar 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelt like mold. Things broken, stained walls, cold. Insanely small bathrooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

RISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

JOWAHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Reka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly I didn’t made pictures of the room except the remote. The room isn’t even what shown online. So it was a total fraud. The room is dirty I mean the walls they should do a renovation it’s disturbing.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a deluxe double
Booked a deluxe double room. It was neither. Struggled to get in the shower, where the gap to get in the shower (between the shower door and sink) was around 10 inches wide. Room was the size of a box room. Only one towel (a hand towel) - thrown on the floor of the shower, covering the scum. Tv didn’t work. Bed had stains on it. Cardboard pillows. The window wouldn’t stay open, so had to wedge it with my canteen. Should have opted for premier inn, for £8 more.
Stayed 1 night in Feb 2024

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Basic hotel. But great value for money. Don’t expect any frills!
Stayed 1 night in Feb 2024

2/10 Terrible

Ruksar

Liked: Cleanliness
Disliked: Staff & service, room comfort
Room was too small bathroom was small not even a child could fit in between the sink and shower it was a tiny place to fit into window wouldn’t even stay open
Stayed 2 nights in Jan 2024

2/10 Terrible

Abdirahman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left the hotel on 5:47 because I saw bed bugs also it doesn’t work shower and dirty bed bugs ate hand my wife still she have pain for her hand so I have got pictures and videos I will send you. Please can you refund my money. Thanks Abdirahman
Stayed 1 night in Dec 2023

6/10 Okay

Becca

Stayed 1 night in Dec 2023

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in around midnight staff was friendly. There was mold all over the room. Shower filled with water to ankles within minutes. Only provided hand towels. Would have moved hotels if had a chance.
Stayed 1 night in Nov 2023