The Columbia

3.0 star property

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Photo gallery for The Columbia

Exterior
Family Room
Triple Room
Lounge
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
95-99 Lancaster Gate, London, England, W2 3NS
  • Hyde Park
    ‪6 min walk‬
  • Royal Albert Hall
    ‪16 min walk‬
  • Marble Arch
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Economy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 20.0 sq m
  • Sleeps 4
  • 4 Twin Beds

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • 9.9 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 14.0 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

The Columbia

Hotel with a 24-hour front desk, steps from Kensington Gardens
A bar/lounge, self parking, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Change of towels is available on request.
The Columbia offers 100 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The Columbia's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a bar and 4 meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, 4 meeting rooms, and a multilingual staff
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Kensington Gardens and 6 minutes by foot from Hyde Park
  • Pets welcome for free
The Columbia offers its guests multilingual staff, tour/ticket assistance, and a garden. There are 4 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The Columbia also features coffee/tea in a common area and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star London hotel.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbia Hotel London
Columbia London
Columbia Hotel
The Columbia Hotel
The Columbia London
The Columbia Hotel London

The Columbia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 290 out of 1003 reviews
Rating 8 - Good. 436 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service
Great location; across street from Hyde Park and close to transit stations. Beautiful old building and rooms were adequately sized, but the decor needs attention. I understand that they are going for a retro ‘70’s vibe, but it just looks shabby and old and needs some refreshing. Smells a bit musty too. It could be really beautiful on the inside if some updating was done. Overall, it’s a decent place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Igor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service and how nice the staff is; perfect location , easy to walk - beautiful property. I highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Adrienne, Downingtown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was seamless, and our stay was perfect. Biscuits and tea bags were provided in our room each day, which made for a lovely start to the day. Easy walk to several tube stops. Would stay again and highly recommend.
Stayed 10 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel that never disappoints
Stayed 3 nights in Dec 2024

4/10 Poor

Joe

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are so friendly
Stayed 1 night in Dec 2024

6/10 Okay

Tiffaney

Travelled with group
Liked the old school style of building and that the rooms were very clean yet very small. Would be good to have a proper coffee machine in the room and mini bar fridge.
Stayed 4 nights in Dec 2024

8/10 Good

Erik

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The stay was pretty good, the room was ok but the bathroom was clearly out of date. There was also a very strange layout of the rooms on the floor but it wasnt too big of a deal. It also had a large elevator so even if several people were in there with large luggage it was not an issue.
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place with character.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is across from Hyde park and Kensington Palace and close to two tube stations. Plenty of restaurants close by.
Stayed 13 nights in Nov 2024

6/10 Okay

Tonu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad but I won't return.
The location is great, however the hotel is old. A few problems. Only two towels were provided. Haven't they heard of hand towels? The WiFi is terrible... especially on the 4th floor. But the worst was a lack of a coffee machine and a fridge. This is an expected aspect of most hotels these days. The staff was friendly and the shower was good but a bit low.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Friendly welcome, bed comfortable,quiet room with view of Kensington Gardens. Bathroom slightly dated.Breakfast limited but still enjoyable,.
Stayed 1 night in Dec 2024

10/10 Excellent

Javon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price , super convenient, I would highly recommend the property
Stayed 4 nights in Nov 2024

8/10 Good

James

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great hotel and great service. Hotel isn’t modern but full of character! Lacks food service after breakfast which would have beneficial for me. Five minutes from Tube so excellent location Will definitely stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. When we reported our TV wasn't working, they came quickly to see the problem, tried to sort it while we were out in the evening and when they couldn't, offered us another room and a free breakfast as compensation. I thought this was excellent customer service. The only downside of our room was that it was an adjoining room (for families to share two rooms together). Unfortunately that meant that the shared door was quite thin and the two young men next door were quite talkative so that at 12.30am I had to say we were trying to get to sleep!
Stayed 1 night in Dec 2024

8/10 Good

l

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond! Great location near Central Line tube, Kensington Garden and Hyde Park across the street.
Stayed 5 nights in Nov 2024

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and comfortable room!
Stayed 1 night in Nov 2024