The Cavendish London

4.0 star property

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Premium bedding, in-room safe, desk, blackout curtains
Penthouse (King Suite) | Living area
View from property
Premium bedding, in-room safe, desk, blackout curtains
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
81 Jermyn Street, St James's, London, England, SW1Y 6JF
  • Piccadilly Circus
    ‪4 min walk‬
  • Buckingham Palace
    ‪12 min walk‬
  • Big Ben
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

Junior Suite (King)

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Executive Room (King)

  • Bay view
  • 27 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Penthouse (King Suite)

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Cavendish London

Eco-certified hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Cavendish London offers 230 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Cavendish London's great location gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at Mayfair Lounge and Grill, a fine-dining restaurant that serves British cuisine
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Royal Academy of Arts and 4 minutes by foot from Piccadilly Circus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, 5 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified The Cavendish London. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 10:30 AM.
Mayfair Lounge and Grill - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (GBP 50 per night)

Food and drink

  • Daily English breakfast available 7 AM to 10:30 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mayfair Lounge and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night (for stays between 21 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 per person
  • Valet parking fee: GBP 50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cavendish Hotel
Cavendish Hotel London
Cavendish London
London Cavendish
Cavendish London Hotel
The Cavendish London Hotel London
The Cavendish Hotel London
The Cavendish London England
The Cavendish London Hotel
The Cavendish London London
The Cavendish London Hotel London

The Cavendish London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 916 out of 1484 reviews
Rating 8 - Good. 368 out of 1484 reviews
Rating 6 - Okay. 146 out of 1484 reviews
Rating 4 - Poor. 40 out of 1484 reviews
Rating 2 - Terrible. 14 out of 1484 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gillian

Stayed 1 night in Dec 2024

8/10 Good

Karin, London

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location for shopping and walkable (20-30 min) to many of the typical tourist sights. On a quiet street. Staff were very friendly. Our room and bathroom were quite compact and we had no view but was okay for a 2 night stay. The main downside was our low pressure toilet- maybe a consequence of being on the second floor. When we stayed there a number of years ago on the 11th floor, the room was larger, we had a fabulous view and no water pressure issues. Clearly we had booked a higher end room that time!
Stayed 2 nights in Dec 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room
Stayed 1 night in Dec 2024

10/10 Excellent

Charlie

Stayed 1 night in Dec 2024

10/10 Excellent

Jeehwan

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
A very good location but the hotel has no atmosphere, and everything is very business like.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Travelled with family
Perfect place for a weekends shopping and show
Went with my daughters the hotel is in an amazing area short walk from green Park underground and less than 15 minute walks to all major shopping areas, just perfect. Dropped the bags off early with no problems, checked out at 9am next day and again they looked after all our shopping and bags till 4pm.
Stayed 1 night in Dec 2024

8/10 Good

Karl Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
As usual great service good room, bed , pillows and towels first class. Management surprised us with 80th birthday present, very kind . Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael, Arlington

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
The rooms were in a great condition and very friendly staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect London stay!
The hotel was located in a very convenient location for walking to local sites and restaurants. The staff was always friendly and accommodating. The rooms were very comfortable! Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Nov 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Nice room with comfortable beds.
Stayed 4 nights in Nov 2024

6/10 Okay

Gisli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beds and bath good. Noise insolation terrible both from street and next rooms. Bar area and restaurant very stale and unattractive. Room rather small. Little room to hang up your clothes. Temperature control did not work in room.
Stayed 3 nights in Dec 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointed
First off the location is great! The service is good. The rooms were below the standard of our other stays in London and Edinburgh. The bathrooms are older style where you have to step over into tub. The tub has a tall side and is not easy for older guests. The shower itself is not easy to use. Sink did not have hot water. Based on “green initiatives” you have to request basic amenities that you just have in your room at other hotels at this level. It makes you feel guilty to have to request things you feel like you have paid for.
Stayed 2 nights in Dec 2024

6/10 Okay

Nicola

Stayed 1 night in Nov 2024

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place
Good value, considering the fantastic location. The standard room is slightly cramped, but has everything we need, plus coffee machine, and it all works fine.
Stayed 3 nights in Dec 2024

6/10 Okay

Raymond Thomas Edward, Fremont

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dont upgrade. The "best" rooms are on the 15th floor, but they neglect to tell you the elevator only goes to 14. You have to leave the elevator, pass through several fire doors, to climb a flight of stairs to your room. With a kid and a stroller this is gets old very quickly. The bathroom was the best part of the room. The bed was firm. The pillows last about five minutes before deflating. We tried ordering room service the first night due to jet lag. The room menu indicated several option for dining between midnight and 6am. When we called, the staff sounded like we were being outrageous. They only could do a burger. It was not worth it.
Stayed 8 nights in Nov 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly and helpful reception staff however for a 4 star hotel this seemed dated, small rooms and breakfast wasn’t worth £25 pp. breakfast was cold, coffee awful and not as nice as other hotels we’ve stayed at before in the same area. The breakfast staff seemed new or just simply didn’t know how to operate. I would class this as cheap and cheerful if you get the hotel at a good price but it’s certainly NOT worthy of the full price being asked for at this hotel.
Stayed 1 night in Nov 2024