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4.5 out of 5

"Lovely stay in a small but perfect room. Staff all very friendly and helpful. Excellent location for central London. Absolutely recommend. " More

By a verified traveller on Fri 25 Nov 2022

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Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Small - Suitable for 1 or 2 nights )

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Ampersand Hotel - Small Luxury Hotels of the World. During your stay, you're just a quick walk from Natural History Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the area's walkability and the helpful staff
  • Just a 4-minute walk from Natural History Museum and 12 minutes on foot from Hyde Park
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

The Ampersand Hotel - Small Luxury Hotels of the World ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ampersand Hotel - Small Luxury Hotels of the World

Everyone (8) Couples (2) Family (2)
5 out of 5
Lovely stay in a small but perfect room. Staff all very friendly and helpful. Excellent location for central London. Absolutely recommend.

Posted by on 25 Nov 2022

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Comment from Hotel Management

30 Nov 2022 by NielsF

Der Alison,Thank you for the kind review and feedback about your stay. I have shared your comments with the team along with our thanks for looking after you so well.We hope to have the pleasure of welcoming you back again soon.Warm regards,Niels & the Ampersand Team

5 out of 5

Posted by on 25 Mar 2022

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5 out of 5

Posted by on 14 Mar 2022

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3 out of 5
Good location within a few minutes of South Kensington underground station. Rooms are small with very little space for luggage. Quite noisy with the sound of traffic (room was facing the main road). Not enough light in the bathroom or bedroom for makeup!

Posted by on 14 Dec 2021

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Comment from Hotel Management

23 Dec 2021 by Stefano S.

Dear Shimaila, thank you for your comments about your stay, so nice you love the area where we are. I'm tough very sorry to hear that the room you were staying was not what you expected as well as you have been affected by the external traffic noise. Please accept our sincerest apologies for this. I stand at your disposal should you wish to discuss the matter further and we hope to have the pleasure of welcoming you back again soon. Warm regards, Stefano & the Ampersand Team

5 out of 5
Hotel is very clean and in a great location close to South Kensington underground station. The staff are very friendly and I felt they did whatever they could do within reason to ensure our stay was memorable. We received a free upgrade, a small welcome gift and the complimentary drinks in the rooms are an amazing touch. The beds are comfortable and I will definitely be back. Thanks for a great stay

Posted by on 24 Aug 2021

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Comment from Hotel Management

27 Aug 2021 by The Ampersand Team

Dear Rowena, Thank you for the kind message and review of your stay with us. We are delighted that you had a great time and was looked after well by all the team. We look forward welcoming you back to South Kensington in the future. Warm regards, Niels

5 out of 5
Great hotel, very central convenient location, staff very professional helpful and polite. We had a wonderful stay.

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Assistant General Manager

Thank you for your wonderful review. I am delighted you had such an enjoyable experience and look forward to welcoming you back. Kind regards, Tracey

4 out of 5
Es hat mir sehr gefallen werde im Frühling wider gehen

Posted by on 20 Jan 2023

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Comment from Hotel Management

24 Jan 2023 by Yaro

Dear Susanne, Thank you for your kind review and feedback it's a pleasure to hear you had an enjoyable stay and that you were looked after well by all the team. I hope we have the pleasure of welcoming you back on another occasion.Warm regards,Niels & the Ampersand Team

4 out of 5
The room was clean and neat. The hotel was fairly quiet and close to a Tube station. Friendly service.

Posted by on 19 Oct 2022

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Comment from Hotel Management

23 Oct 2022 by niels

Thank you Tuuka,It's a pleasure to hear you had a great stay and we look forward welcoming you back another time.Warm regards,Niels

4 out of 5

Posted by on 24 Sep 2022

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4 out of 5

Posted by on 20 Mar 2022

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Ampersand Hotel - Small Luxury Hotels of the World. This 5-star London hotel is smoke free.

  • 111 guestrooms or units
  • Conference rooms
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: West Brompton Station (1.8 km / 1.1 mi)
  • Metro station: South Kensington Underground Station (0.1 km / 0.1 mi)

Room Amenities

The Ampersand Hotel - Small Luxury Hotels of the World offers 111 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and designer toiletries. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer available
  • Safe
  • Designer toiletries
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

The Ampersand Hotel - Small Luxury Hotels of the World has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Pets allowed (no fees)
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22 per person
  • Nearby parking fee: GBP 52 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ampersand Hotel
  • Ampersand Hotel London
  • Ampersand London
  • Hotel Ampersand
  • The Ampersand Hotel London, England
  • The Ampersand Hotel London
  • The Ampersand Hotel
  • The Ampersand Hotel Small Luxury Hotels of the World
  • The Ampersand Hotel - Small Luxury Hotels of the World Hotel
  • The Ampersand Hotel - Small Luxury Hotels of the World London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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