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Ten Manchester Street

4.0 star property

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Premium bedding, minibar, in-room safe, blackout curtains
Property amenity
Courtyard Room | Terrace/patio
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
10 Manchester Street, Marylebone, London, England, W1U 4DG
  • Oxford Street
    ‪10 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Hyde Park
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Room (Courtyard Room)

Premium bedding, minibar, in-room safe, blackout curtains

Room (Courtyard Room)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, blackout curtains

Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Ten Manchester Street

Edwardian hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Ten Manchester Street offers 44 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Ten Manchester Street. During your stay, you're just a quick walk from Oxford Street. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Dieci Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Oxford Street and Madame Tussauds Wax Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Ten Manchester Street. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Dieci Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Greek, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 7 to 20 for adults and GBP 7 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dieci Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 6 steps to reach entrance
  • High-pile carpet in room
  • Lift (67 centimetre wide door)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.00 to 20 for adults, and GBP 7.00 to 20 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night
  • Service fee: 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ten Manchester Street
Ten Manchester Street Hotel
Ten Manchester Street Hotel London
Ten Manchester Street London
No. 10 Manchester Street
No. Ten Manchester Street Hotel London
No. Ten Manchester Street London, England
Ten Manchester Street Hotel
Ten Manchester Street London
Ten Manchester Street Hotel London

Ten Manchester Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 468 out of 826 reviews
Rating 8 - Good. 261 out of 826 reviews
Rating 6 - Okay. 70 out of 826 reviews
Rating 4 - Poor. 16 out of 826 reviews
Rating 2 - Terrible. 11 out of 826 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Camille

Stayed 4 nights in Nov 2024

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Umesh

Liked: Cleanliness, property conditions & facilities
Nice place in central London
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff are very friendly, location great. Enjoyed a wonderful stay and will come back again. The only issue is the rooms are tired and could do with a refresh. The bed mattress could be more comfortable.
Stayed 2 nights in Dec 2024

4/10 Poor

MR M J Watts

Liked: Cleanliness, room comfort

Payment

Overall we had a comfortable 2 nights and slept very well. The staff were friendly. Location was very good being very central. However, after check out and arriving home I found that they had not removed a pending amount of £325.00 and have since needed to contact my back to remove it. They also took an additional £26 from my bank which was a service charge. On leaving I had requested not to pay this charge and they agreed not to take it. I have been promised that this will be repaid, but as yet this has not happened. To summarise, a nice place to stay, but advisable to check your bill and bank to be sure payment is correct. Make sure you have not been charged any extra payments that you have requested not to pay. I have not ever given any establishment a poor review before but what was an enjoyable couple of days was marred by the stress of trying to sort out the disorganisation regarding payment etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location for Central London

Great location for our City break stay Good Breakfast choices available Friendly attentive Staff.
Stayed 4 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carolyn E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and would stay there again. The bed was so comfortable. It was clean and airy, and had plenty of room for our luggage and for us to sit and enjoy a drink. Our only complaint was the hot water level, it was medium-warm at best.
Stayed 3 nights in Nov 2024

6/10 Okay

Anne

Liked: Cleanliness
Lovely entrance hall spoilt by spell of cigar / cigarette smoke. Room needed some refurbishment.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel! Amazing location. Wonderful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the property. We stayed on the third floor. The room was clean, spacious (especially by European standards) and the staff was always polite, professional and helpful.
Stayed 10 nights in Oct 2024

6/10 Okay

Adam

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Going backwards

I have used this hotel a lot in the past and has been very good but the rumour had on this occasion was not very good, the bed and the mattress were very small and very uncomfortable, the breakfast has now become a bit of a con also . I did say something to the girl on reception, but she looked at me as though I was speaking Japanese, I think I will get this hotel a break for a few years.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ten Manchester St never disappoints - it is our go-to hotel whenever we’re in London. The staff are warm and friendly, and the location absolutely cannot be beat.
Stayed 7 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, really nice place.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Piero

Liked: Cleanliness, staff & service
Area was very good. Staff friendly. Room very small and needs updating
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Always great to return for another stay here.
Stayed 2 nights in Sep 2024

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive. My room didn’t feel the level of superior luxury I am used to in this price range
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
Stayed 6 nights in Sep 2024

10/10 Excellent

Gil

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th stay here. Excellent and professional staff 24 hours a day. Great choice every time.
Stayed 12 nights in Sep 2024

10/10 Excellent

martin

Stayed 1 night in Sep 2024

10/10 Excellent

ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff. Worn furniture. They try to charge a ‘service fee’ upon checkout which is deducted off your £100 deposit (which you have no option to put on hold, despite not having any intention of making use of the minibar). No idea what the service charge relates to. The ‘service’ by no means justifies an additional fee and the hotel cost per night covers what one would expect as service. Unless you check your deposit charge refund you will be charged this service fee. I was told that I was not present at checkout, however I had checked out at 9am and left my luggage for later collection. Stayed here twice before but this is the last time. Having stayed at 5 other hotels in the vicinity, I’ve found there are much better places than this.
Stayed 2 nights in Aug 2024

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