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Stanley House

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stanley House

Property entrance
Staircase
Quadruple Room
Quadruple Room | Bathroom
Breakfast area

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
19-21 Belgrave Road, London, England, SW1V 1RB
  • Victoria Station Travel Information Centre
    7 min walk
  • Cyprus Mangal
    2 min walk
  • London (ZEP-Victoria Train Station)
    6 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 9.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

The Dover

Free WiFi
Housekeeping
24/7 front desk
3.8 out of 5, Good, (1003)
The price is €106
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Dover

About this property

Stanley House

Hotel with a 24-hour front desk, near Buckingham Palace
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine. Housekeeping is not available.
Stanley House offers 40 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access.

Stanley House's great location gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include a front-desk safe, a multilingual staff, and a vending machine
  • Guests speak favorably about the breakfast and the helpful staff
  • 7 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Hyde Park
As a guest of Stanley House, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi.

This London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:00 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Stanley House
Stanley House B&B London
Stanley House London
Stanley House London, England
Stanley Hotel London
Stanley House Hotel London
Stanley House Hotel
Stanley House London England
Stanley House Hotel
Stanley House London
Stanley House Hotel London

Stanley House Reviews

Reviews

6.4
Rating 10 - Excellent. 117 out of 1002 reviews" "
Rating 8 - Good. 338 out of 1002 reviews" "
Rating 6 - Okay. 261 out of 1002 reviews" "
Rating 4 - Poor. 163 out of 1002 reviews" "
Rating 2 - Terrible. 123 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

sun

Liked: Cleanliness, staff & service
Room was small no fridge and microwave Bathroom was small Staff was very nice and breakfast very good fresh eggs and sausage and cereal money worth
Stayed 2 nights in Sep 2024

6/10 Okay

Geoff

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Stayed 1 night in Sep 2024

2/10 Terrible

Ashleigh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST NIGHTMARE OF MY LIFE – INFESTED WITH BEDBUGS!!!!! If you value your health, your sanity, and your skin, STAY AWAY from this hellhole of a hotel. I’ve had bad experiences before, NOTHING prepared me for this. Dirty, disgusting, outdated, wires and electrical outlet hanging out of the wall. The bed seemed fine at first, until in the middle of the night I felt tiny, crawling sensations all over me. BEDBUGS. I jumped out of bed in a panic, only to see the horrifying scene: they were everywhere, emerging from the mattress and the pillows. My arms, legs, and back were covered in welts, itching and burning. Don’t even THINK about bringing your luggage in here. The bugs latched onto my clothes and personal items, so now I have to burn half of what I own! I couldn’t sleep a single second that night, terrified of the next swarm of bites. And when I went to complain to the front desk, the staff acted like it was no big deal! NO BIG DEAL?! Like they were used to this infestation and couldn’t be bothered to fix it. They also claimed they’ve never had bed bug issues before. LIES!! READ OTHER REVIEWS!! THIS IS A PROBLEM! They refused me another room, “no vacancy” – as if that would make any difference in this **bedbug breeding ground** anyway. I ran out of there, didn’t even bother to stay for the rest of my reservation. Manager refused a refund and so did Expedia. I have already hired a lawyer and filed a dispute with my bank. STAY FAR FAR AWAY
Stayed 2 nights in Sep 2024

4/10 Poor

Robinson

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So poor.everything so tiny.no elevator we har our room in a 5th floor .horrible
Stayed 2 nights in Sep 2024

2/10 Terrible

gary, bend

Travelled with family
Disliked: Amenities
The worst hotel we have ever stayed at I have lived in Mexico and traveled extensively around the world 32 country's in the last 2 years this place makes a motel 6 look like a hyatt
Stayed 2 nights in Sep 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is basic old but clean. The staff are great. Breakfast was decent everything great for the price.
Stayed 4 nights in May 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a horror hotel! DO NOT STAY HERE. We stayed for 1 night and had to leave, they had bed bugs, holes in the floors, dirty linens, hair everywhere, peeling wallpaper. The tv didn't work, the drains were backing up, the bed wasn't even sleepable. They did not refund us, neither did expedia even after their "review" which was just trying to call the property - of course they aren't going to answer the phone or approve a refund. DO NOT WASTE YOUR TIME AND MONEY. This hotel should not even be allowed to be listed, it is a health hazard and a danger. EXPEDIA DO BETTER!
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A great 2 star hotel. English breakfast kept us full to explore London. Easy access to the tube and walking distance to Buckingham palace. The hotel floor creaks, and the rooms are old but they were clean and we had fresh towels daily. Well worth the stay for a cheap hotel in a quiet area
Stayed 4 nights in Aug 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Miguel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is 2 stars
Stayed 2 nights in Jul 2024

2/10 Terrible

Trieu, Vacover

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Rosa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Joan

Disliked: Amenities
The house was decrepit, dirty, furniture in the hall. Broken furniture and fixtures. Staff unknowledgable and difficult. Breakfast greasy and rather gross. Dinning room rundown and filthy. Shower hardly worked. Flat pillows, hard beds. I couldn’t wait to get out.
Stayed 1 night in Aug 2024

4/10 Poor

Chun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Lucinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below expectations
Central location with a lot of restaurants nearby. They had a decent breakfast. Hotel itself was in poor shape and didn't seem clean. Set your expectations to the low price. Next time we'll pay for better quality.
Stayed 4 nights in Jul 2024

10/10 Excellent

Melina

Travelled with partner
Liked: Staff & service
.
Stayed 5 nights in Jul 2024

10/10 Excellent

karen, rainham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Ellen

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean room with a comfy bed.
Clean room with a comfortable bed, which is all we were looking for on this trip. Staff were polite and stored medicines which needed to be refrigerated for me, though I could only access them during the two hours per day that the kitchen is open for breakfast. Staff responded well to message/questions before arrival. Breakfast was limited, just sausage, bacon and egg or cereal. Was advertised as having a TV and Tea and Coffee making facilities in the room; the TV wasn't connected to anything, so couldn't be watched, and the Tea and Coffee facilities were a vending machine in the lobby, without milk and sugar to make the drinks to taste, and the machine seemed to be out of most drinks during our stay. There was a kettle and tea/coffee/milk/sugar at breakfast though. All in all, fit for our needs, as we were in London for an event for two days and we were not wanting to spend much time in the hotel. I'd recommend if you just want a bed for a few nights whilst you go out and do other things, but not if you want a longer stay with some creature comforts and a good breakfast.
Stayed 2 nights in Jul 2024

4/10 Poor

donna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful place needed to be cleaned up especially the dining room and the room had brown patches on ceiling door needs to be freshend up and inside wardrobe
Stayed 4 nights in Jul 2024

6/10 Okay

Merfyn

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Laura

Travelled with partner
Liked: Staff & service
Buscamos algo cerca de Victoria Station porque teníamos que coger un tren de madrugada para el viaje de vuelta, por tanto en cuanto a localización muy bien. El desayuno incluido también fue una razón para escogerlo. Es evidente que el edificio tiene sus años, y se nota especialmente en los suelos de madera (aunque están cubiertos con moqueta), pero el hotel estaba limpio y la era cama muy cómoda. La estancia fue agradable y los trabajadores también.
Stayed 6 nights in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Victoria Station
It was a one night stay and the hotel was adequate for my purpose. The mattress was too firm for me to sleep well and two very thin pillows didn’t do the job. The shower was over a bath, which I managed, but it was a great shower with excellent pressure. Staff were very friendly and helpful and a bonus to have breakfast included. The room was fairly warm and a fan was a welcome addition. Close to Victoria Station which was what I wanted.
Stayed 1 night in Jun 2024

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