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So Paddington Hotel

3-star property
6-8 Norfolk Square, London, England (01) 562 1066
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3.1 out of 5
See all 21 ebookers Reviews

"Very good reception very kind and helpful clean environment beautiful ambience " More

By a verified traveller on Mon 24 Dec 2018

Points Of Interest

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Norfolk Inn Paddington. During your stay, you're just a quick walk from Hyde Park. You'll find features such as concierge services and laundry facilities.

  • Services include a concierge and luggage storage
  • Within a 10-minute walk of Hyde Park and Kensington Gardens

Norfolk Inn Paddington ratings based on 21 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Norfolk Inn Paddington

Everyone (11) Couples (6) Family (2)
1 out of 5
Room up 5 floors no lift. No room to walk around bed. Shower so low had to crouch to shower

Posted by on 18 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Amber

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, We are sorry that your experience at So Paddington Hotel didn’t quite match your expectations-e’ll strive to do better. Kind Regards,

4 out of 5

Posted by on 14 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by Amber

Dear Guest, Thank you so much for taking the time and leave such a good scores about our Hotel. Your scores is very important to us! Kind Regards,

5 out of 5
Very good reception very kind and helpful clean environment beautiful ambience

Posted by on 24 Dec 2018

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Comment from Hotel Management

12 Feb 2019 by Amber

Dear Guest, Thank you for taking the time to leave us such a nice review! We’d love to see you again at So Paddington Hotel. Kind Regards, So Paddington Team

5 out of 5
This place is so close to the station, it’s great to not have to worry about transport to and from. For a one night stay this is fine. Only downside is size of bathroom.

Posted by on 30 Nov 2018

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3 out of 5
Sehr gute Lage (5 Min. vom Bahnhof Paddington). Zimmer soweit okay. Die Einrichtung ist ein bisschen in die Jahre gekommen. Das Personal ist nett und hilfsbereit. Die Umgebung ist ein bisschen lärmig (Krankenhaus!).

Posted by on 12 Aug 2024

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2 out of 5
Le logement était dans un état de propreté inacceptable super petit comparer aux photos, la fenêtre était déboîtée ce qui laissait passer de l’air et du bruit de sirène se dirigeant vers de l’hôpital.

Posted by on 28 Aug 2023

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2 out of 5
Sijainti on hyvä, rauhallinen alue, liikenneyhteydet hyvät. Hotelli on ok, jos haluaa vain nukkua siellä, huoneet todella pieniä, wc-ja suihkutilat ahtaat ja hirveässä kunnossa.En suosittele kenellekään.

Posted by on 3 Aug 2023

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1 out of 5
Leider hat mir an der Unterkunft nur die Lage gefallen, welche recht zentral war. Das Hotel war eine Katastrophe. Das Zimmer war schmutzig und es lagen gebrauchte Hantücher der vorgänger in Schrank und auf dem Schrank war Abfall. Das Bett schien zwar auf den ersten Blick frisch bezogen aber unter dem Lacken schimmerte braune Flecken hindurch..Das Badezimmer war klein und desolat. Das Wc hatte Urinstein und der Wasserhan war kaputt. Auch stank es nach Abwasser. Im Zimmer waren die Wände schmutzig und ein Bild war schräg und ebenfalls beschmiert. Der Schrank waren die Tablare auf dem Schrankboden und das Nachtisch (es gab nur eins) war kaputt. Uns war zum weinen zumute aber wir hatten nicht die Gelegenheit was anderes zu buchen (finanziell) da die Unterkunft in unserem Budget mitberechnet war. Ich würde das Hotel aus dem Sortiment nehmen...!! Wir habe es am Hotel vor Ort rückgemeldet... die Antwort war: es soll nicht unser Problem sein, wir müssen die Handtücher ja nicht anfassen.

Posted by on 16 May 2023

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3 out of 5
Hyvät kulkuyhteydet, helppo päästä kaikkialle. Hinta-laatu suhde oli melko

Posted by on 9 Dec 2019

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2 out of 5
Hôtel très bien situé juste à côté du métro et du big bus mais la chambre était tellement petite que presque impossible de faire le tour du lit, un chauffage à fond et impossible à régler, nous avions la fenêtre ouverte tout le temps alors qu il faisait très froid dehors, nul par où poser nos affaires il fallait poser la valise sur le lit pour sortir de la chambre, douche tellement petite et rien pour poser les produits qu il fallait les tenir en main car impossible de se baisser et paumo de douche ni réglable, pas top si on ne souhaite pas se laver les cheveux. Propreté Quo laisse vraiment à désirer et aucune insonorisation on entend les voisins comme s ils étaient dans la chambre. Franchement nous ne reviendrons pas. Heureusement le personnel était très sympa.

Posted by on 27 Nov 2019

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About the So Paddington Hotel

Location 6-8 Norfolk Square, London, England W2 1RS

Property Features

As a guest of Norfolk Inn Paddington, you'll find concierge services and laundry facilities. The front desk is open around the clock. This 3-star London hotel is smoke free.

  • 31 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: London Paddington Station (0.6 km / 0.4 mi)
  • Metro station: Paddington Underground Station (0.2 km / 0.1 mi)

Room Amenities

Norfolk Inn Paddington offers 31 accommodations with coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on request.

  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • SO Hotel Paddington
  • SO Paddington
  • SO Paddington Hotel
  • So Paddington Hotel
  • Norfolk Inn Paddington Hotel
  • Norfolk Inn Paddington London
  • Norfolk Inn Paddington Hotel London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.