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Royal Lancaster London

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Lancaster London

Front of property – evening/night
Premium bedding, minibar, in-room safe, desk
Interior
Park Suite
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Kensington Gardens
    1 min walk
  • Hyde Park
    2 min walk
  • Paddington Central
    11 min walk
  • London (LHR-Heathrow)
    47 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Corner

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite

Spires Suite

  • 46.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

  • 55.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

Premium bedding, minibar, in-room safe, desk

Classic Triple

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Classic Room)

Premium bedding, minibar, in-room safe, desk

Classic Double Room (Classic Room)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Suite

Studio Family Suite

Studio Family Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Royal Lancaster London

Luxury London hotel in London City Centre with 2 restaurants
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Royal Lancaster London. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Island Grill
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, bike rentals, and archery
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Hyde Park and Kensington Gardens
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.
Island Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Nipa Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 55.00 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily 7 AM–11 AM: GBP 35 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour fitness centre
  • Archery
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Private picnics

Family friendly

  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 19

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs available on site

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Lancaster London offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1014 reviews" "
Rating 8 - Good. 183 out of 1014 reviews" "
Rating 6 - Okay. 30 out of 1014 reviews" "
Rating 4 - Poor. 20 out of 1014 reviews" "
Rating 2 - Terrible. 7 out of 1014 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Scott, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room in part because they advertised a “shuttle to the Heathrow, a rarity in London” which in fact doesn’t exist. I was flying out the next day. They WILL hire you a really expensive private car—but any high end hotel in London would do the same—hardly a “rarity.” This is a contemptible fraud.
Stayed 1 night in Aug 2024

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Great hotel! It’s worth it!
Stayed 6 nights in Aug 2024

6/10 Okay

Aleksandra

Liked: Staff & service, property conditions & facilities
Nice people! Bar and restaurant needs improvement.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in May 2024

10/10 Excellent

Gazala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, near very convenient public transportation, shopping and parks. Wonderfully renovated rooms albeit smaller than we expected. But this was my second time staying at this hotel in past two years. Says something!
Stayed 10 nights in Jul 2024

10/10 Excellent

jianhong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 7 nights in Jul 2024

10/10 Excellent

Richard

Stayed 4 nights in Jul 2024

10/10 Excellent

Carolyn M

Stayed 3 nights in Jul 2024

10/10 Excellent

Carolyn M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotel experiences we have ever had. From check in, to helpfulness, dining options, customer care and the CONCIERGE service was incredible. The only thing we had to do was enjoy ourselves. It felt like the staff was truly there to make sure we enjoyed every moment, did not worry about anything and made sure we were safe. Felt like we had family watching over us. I cannot wait to go back.
Stayed 3 nights in Jul 2024

2/10 Terrible

Davinder, richmond

Stayed 1 night in Jul 2024

10/10 Excellent

Dr. Carol Kauffman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be staying here again when I'm back in London. Public areas are inviting, quiet and you can have thoughtful conversations. also love the champagne.
Stayed 6 nights in Jul 2024

10/10 Excellent

jianhong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a true 5 star Hotel. Love our bedroom's view
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel! The staff were very accommodating and brilliant with our daughter. The breakfast was the only thing that slightly let it down, things seemed to always be running low and it would be a long wait for the items to come back out. We saw others ordering from a la Carte but this was never offered to us, it would have been much easier for us as we wouldn’t have had to leave our toddler at the table.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

NADIA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff was very friendly and helpful. The rooms are comfortable. The location makes it easy to walk to a variety of shops and landmarks. Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Jul 2024

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good but slightly overpriced.Beautiful room with the most comfortable and soft beddings. Very clean bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it .. This was an easy stop over hotel it wasn’t as high end as I normally stay however service was amazing and it was safe and clean. Rooms were small and sheets not best quality but we were barely in the room so didn’t want to shell out huge cost for hotel as it was just me and my daughter. Prices were amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Silja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Kelsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Amazing service - very nice accommodations and location. Highly recommend
Stayed 1 night in Jun 2024

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