Royal Lancaster London

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

Pet-friendly

Parking available

Breakfast available

Gym

Room service

Explore the area

Lancaster Terrace, London, England, W2 2TY

Kensington Gardens
‪1 min walk‬
Hyde Park
‪2 min walk‬
Paddington Central
‪11 min walk‬
London (LHR-Heathrow)
‪40 min drive‬

Room options

Deluxe Room, 1 Bedroom

20 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Room

31 sq m
Sleeps 3
1 King Bed

Deluxe Corner

25 sq m
Sleeps 2
1 King Bed

Studio Suite

41 sq m
Sleeps 3
1 King Bed

Spires Suite

46.9 sq m
City view
Sleeps 3
1 King Bed

Park Suite

55.0 sq m
Sleeps 3
1 King Bed

Classic Triple

25 sq m
Sleeps 3
1 Queen Bed

Classic Double Room (Classic Room)

20 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds

Studio Family Suite

41 sq m
Sleeps 3
1 King Bed

Similar properties

Spa

Pet-friendly

Free WiFi

Restaurant

for 1 room

includes taxes & fees

7 Feb - 8 Feb

About this property

Luxury London hotel in London City Centre with 2 restaurants

This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.

Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Royal Lancaster London. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy local cuisine while dining at Island Grill
English breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, archery, and bike rentals
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Hyde Park and 15 minutes by foot from Marble Arch
Airport shuttle service available for a fee
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.

Island Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nipa Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 55.00 per day)
Electric car charging station on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

English breakfast available for a fee daily 7 AM–11 AM: GBP 35 per person
2 restaurants
1 bar
24-hour room service

Restaurants on site

Island Grill
Nipa Thai

Things to do

24-hour fitness centre
Archery
Bike rentals
Bike tour information
Bike parking
Private picnics

Family friendly

High chair
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Business services

Business centre
Conference centre
Coworking spaces
Meeting rooms - 19

Spa

Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Bathroom emergency pull cord
Lift
Grab bar near toilet
Raised toilet seat
Vibrating pillow alarm
Visual fire alarm
Wheelchairs available on site

Couples dining
Fireplace in reception
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower
Towels

Entertainment

55-inch LCD TV
Satellite channels

Food and drink

Champagne service
Electric kettle
Minibar

Connecting rooms available
Desk
Iron/ironing board (on request)
Mobile key entry
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 20.00 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 75.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 35 per person
Airport shuttle fee: GBP 110.00 per person (one-way)
Self parking fee: GBP 55.00 per day
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 75.0 per day
Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Royal Lancaster London offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London

Royal Lancaster Hotel London

London Lancaster

Lancaster London England

Lancaster London Hotel London

Royal Lancaster London

Lancaster London Hotel

Royal Lancaster Hotel

Royal Lancaster London Hotel

Royal Lancaster

Lancaster London

Royal Lancaster London Hotel

Royal Lancaster London London

Royal Lancaster London Hotel London

Royal Lancaster London Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

William

Travelled with partner

23 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, friendly staff, quiet and comfortable rooms

Stayed 1 night in Oct 2024

10/10 Excellent

J F

23 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

22 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

corinne

Travelled with partner

20 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, friendly polite staff convenient to Paddington station

Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Travelled with family

15 Oct 2024

Liked: Cleanliness, property conditions & facilities

In a very convenient location. Reception staff were very helpful. Did ask for some extra teabags and milk sachets for the room but didn’t receive any. At breakfast we were not made aware of a menu. Therefore I used the buffet English breakfast which was cold. When rest of our party arrived for breakfast, they were given a menu. Also no decaf tea. For a five star hotel these are quite basic expectations.

Stayed 1 night in Oct 2024

10/10 Excellent

SARAH

Travelled with partner

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay thank you we will be back

Stayed 5 nights in Oct 2024

10/10 Excellent

Dale

Travelled with partner

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel and location

Stayed 1 night in Oct 2024

10/10 Excellent

Ka King

1 Oct 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Olly

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Ziad

29 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

sean

Business traveller

28 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

Olly

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property. Enjoyed my stay

Stayed 1 night in Aug 2024

10/10 Excellent

HAMID

Business traveller

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

10/10 Excellent

Uttam

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel greatelocation

front desk and staff very friendly and get us checked in quickly. very close to sites and shopping. I loved the convenience of walking to paddington station to catch heathrow express train when we checked out

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel - with a delightful concierge!

A beautiful hotel - we loved our Executive Room which was very large and comfy, and had a lovely view of the city skyline. Sebastian, the concierge, was outstanding! A true professional - he answered all of our questions, going above and beyond to assist every day. Only downside- there are no eateries near the hotel - fortunately there is a good breakfast buffet at the hotel.

Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Travelled with family

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful area

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing

Stayed 3 nights in Sep 2024

10/10 Excellent

chris

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay here.

Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a great location. Minutes from Paddington if you have to get the train to or from Heathrow. Hotel is immaculate, rooms are large enough so that you don't feel cramped (unlike most London rooms). Well worth paying a little more for the room that you have in this hotel. Good eats are close by and the staff is friendly. Would highly recommend this hotel.

Stayed 2 nights in Sep 2024