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"The hotel was exactly what we expected, it was close to tube lines which made it easy to get to places quickly. It was near Hyde park perfect for wint ... " More

By a verified traveller on Mon 24 Dec 2018

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Single room with Separate Private Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Royal Cambridge Hotel. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a business centre and airport drop-off service (surcharge).

  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
  • Airport drop-off shuttle service available for a fee

Royal Cambridge Hotel ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Royal Cambridge Hotel

Everyone (11) Family (3)
1 out of 5
Under the bed was not clean.there was tiny cockroach. Lift is broken. Not great if you need to carry luggage up on stairs. No breakfast. Very substandard for the price charged.

Posted by on 25 Nov 2023

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Comment from Hotel Management

28 Nov 2023 by Royal Cambridge Hotel

Dear Habitha,Thank you for sharing your thoughts about your stay. We acknowledge the difficulties you went through as a result of the malfunctioning lift. Due to unforeseen circumstances, the work cannot be completed as quickly as we had planned. This situation is not common to us but when it does occur, it frustrates our valued guests and staff. We appreciate that you bring your concern about the cleanliness to our attention. This valuable feedback has been forwarded to the housekeeping team for their further action.Also, we no longer served breakfast for a few years by now, and the notice is posted on our website, our partners' websites, and at the reception. Should you wish to share which description mentioned otherwise, please contact us via email. We sincerely apologize for disappointing you this time. We hope to serve you again soon.

5 out of 5
The hotel was exactly what we expected, it was close to tube lines which made it easy to get to places quickly. It was near Hyde park perfect for winter wonderland and was also near multiple restaurants! A brilliant weekend!

Posted by on 24 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by RCH

Dear Mr/Mrs Thank you for taking the time to write us a review and for your positive comments and compliments. We are delighted to hear of your wonderful experience with us and how the facilities and comforts provided met your expectations. On behalf of the Royal Cambridge London team, we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.

3 out of 5

Nice basic hotel

1 night stay with children. Small but basic very clean room.

Posted by , from A on 30 Dec 2016

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4 out of 5

Posted by on 8 Sep 2024

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Comment from Hotel Management

8 Sep 2024 by Danny

Thank you for your kind review! We truly appreciate it.

5 out of 5

Posted by on 10 Mar 2024

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Comment from Hotel Management

13 Mar 2024 by Royal Cambridge Hotel

Dear Minttu,Thank you very much for taking the time to rate your recent stay at our hotel. We are thrilled to learn that you had such a positive experience with us. Your stay rating means a lot to us and serves as a testament to the hard work and dedication of our team. Should your travels bring you back to London, it would be our pleasure to welcome you once again and provide you with another memorable stay. Thank you again for choosing to stay with us. We look forward to the opportunity to host you again soon.

3 out of 5

Posted by on 9 Jun 2023

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Comment from Hotel Management

5 Jul 2023 by Royal Cambridge Hotel

Dear Mikko, Thank you for rating 3/5 for your recent stay at the Royal Cambridge Hotel. Your rating made our day. Feel free to contact us if you have any feedback that caused us to fall short of a perfect 5/5 rating from you. We believe your opinion ware truly beneficial for our future planning. Thank you once again, and we hope to see you again soon.

2 out of 5
Das Hotel liegt sehr zentral, wenige Gehminuten vom Bahnhof Paddington. In der Umgebung hat es tolle Cafés z.b. das Mimos Café super leckeres Frühstück. Enttäuschung begann schon in der Lobby. Diese sah sehr heruntergekommen und abgerockt aus. Das gebuchte Zimmer haben wir nicht erhalten, zuerst wollten sie uns ein Zimmer mit Doppelbett geben für 4 Personen… nach Reklamation haben wir zwei Zimmer bekommen mit Fenster, was beim herumlaufen und lesen der Kommentare nicht selbstverständlich ist… Frühstück gab nicht. Zimmer waren sehr klein und teilweise vorallem Nasszellen nicht sauber/verschimmelt.

Posted by on 24 Oct 2022

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Comment from Hotel Management

16 Dec 2022 by Aqsal

Dear Alessandro,Thank you for taking the time to review your stay at our hotel and we are sorry to hear about the issues that you experienced during your stay. Please be informed that we are taking these issues seriously and will be used to continually better our service. We are always grateful to receive honest feedback to improve our service. We look forward to hearing from you soon!Best regards,Royal Cambridge Hotel

2 out of 5
Gut war die zentrale Lage. Für ein 3 Sternehotel Frühstück beschämend, Personal unmotiviert und undfreundlich, Zimmer extrem klein, sehr laut da gleich neben Personaleingang, Bad war in Minigrösse. Sauberkeit war ok

Posted by on 6 Feb 2020

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4 out of 5
Henkilökunta oli ystävällistä, huone ok, mutta todella pieni 3 henkilölle. Aamupala oli todella yksipuolinen ja vähäinen.

Posted by on 9 Sep 2019

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2 out of 5
Tosi pieni huone,aamupala heikko,äänet kuuluvat selvästi. Sijainti on hyvä.

Posted by on 13 May 2019

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Renovations + Closures

The property is closed between 3 March and 15 March.

Property Features

Public spaces have free WiFi. You'll find a business centre on site. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Royal Cambridge Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Victorian London hotel is smoke free.

  • 39 guestrooms or units
  • 5 levels
  • 2 buildings
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: London Paddington Station (0.5 km / 0.3 mi)
  • Metro station: Paddington Underground Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Royal Cambridge Hotel offers 39 accommodations with coffee/tea makers and free toiletries. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Wardrobe or cupboard

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Royal Cambridge Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Eurocard, debit cards and cash.

  • Property is cleaned with disinfectant
  • One child stays free
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 45 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: GBP 12
  • Self-parking fee: GBP 20 per night
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal Cambridge
  • The Royal Cambridge Hotel London, England
  • Royal Cambridge Hotel
  • Royal Cambridge Hotel London
  • Royal Cambridge London
  • Royal Hotel Cambridge
  • Royal Cambridge Hotel Hotel
  • Royal Cambridge Hotel London
  • Royal Cambridge Hotel Hotel London

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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