Radisson Blu Hotel, London Marble Arch (formerly Sussex)

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VIP Access

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Where to?

Dates

March 2025

April 2025

Breakfast, lunch, dinner served; British cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available
Room service
Bar
24/7 front desk
Gym
Housekeeping

Explore the area

19-25 Granville Place, Marble Arch, London, England, W1H 6PA

Marble Arch
‪4 min walk‬
Hyde Park
‪5 min walk‬
Buckingham Palace
‪6 min drive‬
London (LHR-Heathrow)
‪46 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium Room

20 sq m
Sleeps 2
1 King Bed

Standard Room

15 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Single Room (Cozy)

10 sq m
Sleeps 1
1 Twin Bed

Junior Suite

22 sq m
Sleeps 3
1 King Bed

Deluxe Room (Premium)

Sleeps 3
1 King Bed

Single Room

8 sq m
Sleeps 1
1 Twin Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

28 Mar - 29 Mar

About this property

Hotel with a 24-hour fitness center, steps from Selfridges

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.

Radisson Blu Hotel, London Marble Arch (formerly Sussex) offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Radisson Blu Hotel, London Marble Arch (formerly Sussex)'s great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy British cuisine while dining at Steak & Lobster
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the location and the helpful staff
Steps from Selfridges and 4 minutes by foot from Marble Arch

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Radisson Blu Hotel, London Marble Arch (formerly Sussex).

This London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Steak & Lobster - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 48 per day)
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
A bar/lounge
A restaurant

Restaurants on site

Steak & Lobster

Things to do

24-hour gym

Family friendly

Free cot
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

161 square feet of conference space
2 meeting rooms
Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Egyptian cotton sheets
Free cot

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child stays free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 25.00 per person
Nearby parking fee: GBP 48.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Radisson Edwardian Sussex

Radisson Blu Edwardian Sussex

Radisson Blu Edwardian Sussex Hotel

Radisson Blu Edwardian Sussex Hotel London

Radisson Blu Edwardian Sussex London

Radisson Edwardian Blu Sussex

Radisson Edwardian Sussex

Radisson Edwardian Sussex Hotel

Radisson Blu Edwardian Sussex Hotel London, England

Radisson Blu Hotel, London Marble Arch (formerly Sussex) Reviews

8.0

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Colin

Travelled with family

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very good from start to finish. The staff were friendly and the room was very comfortable. I would definitely recommend this hotel and we will stay again soon

Stayed 1 night in Dec 2024

6/10 Okay

Steven

7 Dec 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Property seems really nice. Room was very tired and needs a bit of love. Carpet all ripped near door. We did really like the hotel. Staff all friendly.

Stayed 1 night in Dec 2024

8/10 Good

Roger Jay

Business traveller

5 Dec 2024

Disliked: Staff & service

Indifferent staff, declining hotel.

I have been becoming very disappointed in what has happened to a once pleasant and welcoming place to stay. I was disappointed in the check in process last September when I was there, but this time it was even worse. I had responded to an offer through the hotel to upgrade the room, which I took as even though it was a business trip my husband was accompanying me. On check in I asked if that offer had been applied and was told it was. Upon getting to the room assigned, it was a 4th floor attic room with small low windows. It was dark and sparsely furnished. On my previous visit I had asked that I NOT be given a 4th floor room. This made me very angry, and when I spoke to the front desk, I informed them , that not only did they offer me an upgrade they showed me the room type I would be given which was on the 2nd floor. The person on the desk immediately changed the room, not acknowledging anything I said, which tells me if I were a stupid traveller, she would have pawned off. A bad room for more money. I have stayed in the Sussex for more than 10 years. to return and have no ne look at preferences or concerns from a Pryor trip, just tells me management doesn't care about the guests. Through the earlier years there was staff to greet and help with bags, this is gone. There used to be a manager present during the day. Now it is simply a bunch of girls that look like they are still in training. To finish, you have lost a long time customer.

Stayed 3 nights in Dec 2024

10/10 Excellent

Hani, Maqabah

4 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, excellent location and very clean

Stayed 6 nights in Nov 2024

10/10 Excellent

Sam

Business traveller

2 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with family

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a good hotel. The room has everything we need including the small fridge which is very useful. The complimentary fresh fruits are a nice welcome. The staff are very nice and went above and beyond to help us.

Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Business traveller

21 Nov 2024

Liked: Cleanliness

Rather disappointing.

Very small rooms and VIP status not even acknowledged or mentioned at check-in and for the cost of the room well over priced.

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller

16 Nov 2024

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Ann

11 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

the staff was amazing and it was nice having a restaurant onsite.

Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

11 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Sally

10 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Great location, good amenities

Great central location close to shopping and Marble Arch tube station so access to everywhere via the tube network. The hotel is a little tired in places but they are undergoing a refurb so that should be sorted. One quibble - in our room there were two sets of steps so yes we did trip up a couple of times and there are no power sockets by the bed so we couldn’t easily charge our phones.

Stayed 2 nights in Nov 2024

8/10 Good

Robin

Business traveller

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Sara

Travelled with family, Travelled with group

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a short stay if you get room 215

Everything about the hotel was almost great - the breakfast, staff, service and location were excellent! 20 min walk to the London palladium. The hotel is a little strange though - the corridors are soooo small and our room was facing out to an empty square space below and some kind of office building opposite - felt a little oppressive - but hey we were only there for 1 night so definitely served its purpose and everything else was fab.

Stayed 1 night in Nov 2024

2/10 Terrible

Lauren

3 Nov 2024

Stayed 5 nights in Oct 2024

4/10 Poor

Saeed, West Vancouver

2 Nov 2024

Stayed 1 night in Oct 2024

6/10 Okay

Gary

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Conyo

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

8/10 Good

Selma

Travelled with group

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location, great beds

I really like staying here and have done so several times. The location is wonderful, with all the shopping on Oxford Street, Marylebone and Mayfair. As a solo traveller it is also convenient that they have an onsite restaurant. The staff is very helpful and I even got an upgrade when I mentioned how much I had liked my room the previous time. The only very small comment is that my room looked tired and could be fixed up a bit. But I have to say that the beds and bedding are the best in London.

Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller

28 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was tiny and located in the stairwell. So can hear everyone coming and going. The room was basically a closet located inside a stairwell. Won't be staying again.

Stayed 2 nights in Oct 2024

8/10 Good

Keith, Pennsauken

28 Oct 2024

Liked: Cleanliness

Disliked: Amenities

The location of this hotel is excellent, near public transportation and shopping on Oxford Street. The hotel itself was fine, but I would not rate it four stars. I would give it 2.5. Rooms were clean but nothing to write home about.

Stayed 5 nights in Oct 2024

10/10 Excellent

Gozde

Travelled with family

24 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. Especially the breakfast

Stayed 1 night in Oct 2024

10/10 Excellent

Julia

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I only needed to stay overnight as I had an eye op at Moorfields. Check-in was easy. The room was clean and had lovely facilities. I treated myself to room service for supper and breakfast. Lovely meals provided. The bed was really comfortable. I had a great stay.

Stayed 1 night in Sep 2024

6/10 Okay

Jason

Business traveller

22 Oct 2024

Liked: Cleanliness, staff & service

Comfortable but lacked charm and atmosphere. Room tiny for the price. Not as expected from Radisson Blu.

Stayed 1 night in Oct 2024

8/10 Good

Trina

Travelled with family

10 Oct 2024

Liked: Cleanliness, staff & service, amenities

Good location, clean. Our room was a reasonable size except we had a step up to desk area and another into bathroom. These are not delineated by any change in carpet colour, I tripped up the step to desk and bruised my backside and arm, I also pulled a muscle in my back giving me a lot of pain.

Stayed 1 night in Oct 2024