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"Staff are so friendly and helpful . I was upgraded from a single room to a deluxe but I’d have hated to see what the single room would have been like ... " More

By a verified traveller on Mon 16 Jan 2023

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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Individual)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room (Individual)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Radisson Blu Hotel, London Marble Arch (formerly Sussex)'s great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy British cuisine while dining at Steak & Lobster
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Selfridges and Portman Square

Radisson Blu Hotel, London Marble Arch (formerly Sussex) ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Everyone (7) Other (2) Friends (2)
3 out of 5
Staff are so friendly and helpful . I was upgraded from a single room to a deluxe but I’d have hated to see what the single room would have been like .Room Was fine but ceilings are so low you would hit your hand easily if you reached out . Also Can hear every sound from the corridor so that made it difficult to sleep . There’s no clear sign outside to say the hotels name and you have to walk right across to make sure you have the right place Wouldn’t return

Posted by on 16 Jan 2023

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Comment from Hotel Management

16 Jan 2023 by Tanvina

Dear Sharon,Thank you so much for your kind words about our staff! We're so glad you enjoyed your stay with us and were upgraded to a deluxe room. We're sorry to hear that you found the ceilings to be low and that you could hear sounds from the corridor, but we hope you still had a good night's sleep. We'll definitely take your feedback into consideration when it comes to signage outside the hotel. Thank you again for staying with us and we hope you'll consider returning in the future.Warm regardsRadisson Blu Edwardian Sussex

4 out of 5

Nice hotel good location

Visited on business stayed 1 night. I was in a single room which was very small but had everything I needed. Restaurant in hotel in nice but there is no bar.

Posted by on 2 Dec 2016

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5 out of 5
Excellent hotel with very friendly, helpful and attentive staff

Posted by on 1 Dec 2016

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5 out of 5

Very nice comfortable accommodation

Clean Comfortable Easy to access Near to business center

Posted by , from Nehad on 22 Jul 2016

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1 out of 5

Shoe Box

Had to move, Hotel were very helpful and arranged this at no cost but room was absolutely tiny.

Posted by on 25 Nov 2014

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2 out of 5

Room size

Beware if you are a single traveller - they will put you in a room with a single bed which has no space to open your suitcase unless you put it on your bed and to get a bit of room you then need to put it in the wardrobe which is half full with the ironing board. You can of course PAY to get a larger room with a double bed but when you book it does not tell you that - you see a picture of a double bed! The toilet sits in front of the door to the shower. The location is very handy but not worth the cost for the small room!

Posted by on 7 Oct 2014

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4 out of 5

Posted by on 8 Oct 2023

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Comment from Hotel Management

29 Oct 2023 by The Reception Team

Dear Kurt, thank you for making time to rate us. Your feedback indicates that we have been successful in providing a satisfactory experience for you. Our team here at Radisson Blu Edwardian Sussex always strives to offer top-notch services to our esteemed guests. Your rating is a testimony to our efforts, yet it also motivates us to strive for the full score in future. We believe that there's always room for improvement and we remain committed to enhancing our services and facilities. Your feedback is a valuable tool that helps us in this journey of constant improvement. Should you choose to stay with us again, we will do our utmost to provide an even better experience that we hope would warrant a perfect score. Again, thank you for your feedback. Warm regards, Reception Team

5 out of 5

Posted by on 20 Dec 2022

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4 out of 5
Das Hotel liegt nahe an der Oxford Street und deshalb für einen Shopping-Trip ideal geeignet.

Posted by on 21 Feb 2018

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3 out of 5

urlaub

Das Einzelzimmer ist zu klein. Der Eingang riecht nach Frittiertem. Ansonsten sehr zufrieden

Posted by on 5 Jan 2016

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About the Radisson Blu Edwardian Sussex Hotel, London

Location 19-25 Granville Place, London, England W1H 6PA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 161 square feet (15 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Radisson Blu Hotel, London Marble Arch (formerly Sussex). This London hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 161 sq ft of conference space
  • 15 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marylebone Station (1.3 km / 0.8 mi)
  • Metro station: Marble Arch Underground Station (0.3 km / 0.2 mi)

Room Amenities

Radisson Blu Hotel, London Marble Arch (formerly Sussex) offers 101 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Steak & Lobster – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person
  • Nearby parking fee: GBP 48.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Radisson Edwardian Sussex
  • Radisson Blu Edwardian Sussex
  • Radisson Blu Edwardian Sussex Hotel
  • Radisson Blu Edwardian Sussex Hotel London
  • Radisson Blu Edwardian Sussex London
  • Radisson Edwardian Blu Sussex
  • Radisson Edwardian Sussex
  • Radisson Edwardian Sussex Hotel
  • Radisson Blu Edwardian Sussex Hotel London, England

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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