The Princess Hotel – St Pancras Hotel Group

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Princess Hotel – St Pancras Hotel Group

Front of property
Reception
Exterior
Basic Twin Room, Shared Bathroom
Free toiletries, hair dryer, towels, soap

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • Russell Square
    12 min walk
  • Isla at the Standard
    1 min walk
  • London (QQK-King's Cross Train Station)
    4 min walk
  • London (LHR-Heathrow)
    49 min drive

Room options

Basic Five Room, Shared Bathroom

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Basic Twin Room, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room, Shared Bathroom

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Single Room, Shared Bathroom

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

The Princess Hotel – St Pancras Hotel Group

Victorian London hotel in London City Centre with a 24-hour front desk
Along with valet parking, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
The Princess Hotel – St Pancras Hotel Group offers 27 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at The Princess Hotel – St Pancras Hotel Group. During your stay, you'll be within walking distance of Granary Square. Free WiFi in public areas, concierge services, and valet parking (surcharge) are available.
  • Free WiFi
  • Valet parking and self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Granary Square and University of London
The Princess Hotel – St Pancras Hotel Group offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Princess Hotel – St Pancras Hotel Group also features express check-out and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian London hotel.

Languages

English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 25 per day)
  • Valet parking on site (GBP 25 per day)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 25 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Princess Hotel London
Princess London
Princess Hotel
Princess Hotel St Pancras Hotel Group
The Princess Hotel – St Pancras Hotel Group Hotel

The Princess Hotel – St Pancras Hotel Group Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 258 out of 982 reviews" "
Rating 8 - Good. 448 out of 982 reviews" "
Rating 6 - Okay. 226 out of 982 reviews" "
Rating 4 - Poor. 28 out of 982 reviews" "
Rating 2 - Terrible. 22 out of 982 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, secure building, and convenient location to access London attractions. Definitely will come back in my next London trip.
Stayed 7 nights in Sep 2024

8/10 Good

Eileen

Liked: Cleanliness
Tiny room and shared bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Princess was perfect for me!! Starting with the great communication before I arrived, then continued great service throughout my stay, and a helpful goodbye as I left. It is spotlessly clean, quiet and safe and always had a smiling helper nearby. This is an outstanding hotel and I recommend it highly!!
Stayed 6 nights in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Adeleye

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederic

Liked: Amenities
Excellent location Great service Nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Hector Garcia

Travelled with partner
Liked: Cleanliness, staff & service
Couple things I didn’t like: No private bathroom. In USA we take that for granted. Don’t. It was an unpleasant surprise. Having said that, they accommodated a room upgrade for £45. It was a bit warm and A/C was also xtra. For £165 a night I would expect that, so I think the room ended being too expensive for what it offered. We did not take the A/C upgrade. I still round up the stay to 5 stars because the staff was super friendly. They accommodated several requests I made with a very warm and friendly attitude. That is not so common these days, and customer service goes a long way for me. Also, it is located in a very centric area with access to all kinds of transportation to move around the city. Kings Cross station is less that a block away.
Stayed 3 nights in Sep 2024

8/10 Good

Aimee

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid £85 pounds for two nights and considering the location(a couple of hundred meters away from kings cross/saint Pancras station entrances), it was great value. I booked a room with two single beds, the beds were a bit small but the room was a good size. The toilet/shower was shared, there were four floors and a shared bathroom on the top and ground floor, I'm not sure what the situation was like for the other floors. The toilet and showers were clean but the room was very small. The hotel is in a great location and the room was nice(no AC) and seemed perfectly safe, great value for money, I'd recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Boris

Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for a solo traveler who plans to spend most of the day out and about but wants a quiet space to sleep. Room was decently sized, with a very comfortable twin bed, desk and chair, TV and a sink, which was nice as I didn’t have to use the shared bathroom for things like brushing my teeth. No elevator, and I was on the third floor, which I didn’t mind, but something to know if stairs are an issue. Hallway was a little stinky from the bathroom, but the odor did not carry into my room, and I really appreciated being on the same floor as the shower. Room was pretty warm, but cooled off when I opened the windows and turned on the fan. The fan did take a few minutes to get moving but worked fine once I gave it some time. Best of all, the area is very, very quiet. The room got a lot of light in the morning, which was nice, and again it’s an excellent place if you just need a good night’s sleep. You don’t enter through the lobby, you have a key to the side door to get in, which was a little unusual but absolutely fine. Very close to Kings Cross station, so vey convenient. Excellent value for the budget traveler, and I would certainly stay there again.
Stayed 2 nights in Aug 2024

4/10 Poor

Rafael

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, very close to anything you’d want to walk to, amazingly quiet at night
Stayed 1 night in Aug 2024

8/10 Good

Robert, Nassau

Liked: Staff & service, property conditions & facilities
Customer service was impeccable and loved the location that was convenient, safe and walkable.
Stayed 4 nights in Aug 2024

8/10 Good

Anja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small, clean and great location
Small clean room under the roof. Bathroom just outside the room in the hallway. Great location.
Stayed 1 night in Aug 2024

6/10 Okay

Jack

Stayed 1 night in Aug 2024

6/10 Okay

Zoe

Stayed 1 night in Aug 2024

8/10 Good

FENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel in good location.
Stayed 1 night in Jul 2024

8/10 Good

Mikaelah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
The property was clean and very quiet.
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Rita

Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Rooms were clean, bathrooms convenient and clean. Great location,
Stayed 2 nights in Jul 2024

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly receptionist, helped with moving bags and made us feel very welcome. The hotel is conveniently located right by Kings Cross Station and the surrounding areas are lovely to walk through. Bathrooms and rooms were clean and comfortable.
Stayed 5 nights in Jul 2024