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"The lock on the door didn’t work at all. The tv didn’t work at all. Room was tiny. Bed comfortable and bathroom clean " More

By a verified traveller on Fri 15 Dec 2023

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, No Windows

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Accessible, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Point A Hotel London Liverpool Street. During your stay, you're just a quick walk from Liverpool Street. Free WiFi in public areas, a snack bar/deli and breakfast (surcharge) are available.

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Dennis Severs' House and 4 minutes on foot from Old Spitalfields Market

Point A Hotel London Liverpool Street ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Point A Hotel London Liverpool Street

Everyone (8) Couples (1) Family (3)
3 out of 5
The lock on the door didn’t work at all. The tv didn’t work at all. Room was tiny. Bed comfortable and bathroom clean

Posted by , from Bishops Stortford on 15 Dec 2023

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Comment from Hotel Management

21 Dec 2023 by Iman

Dear guest,We are sorry to hear that you had that experience with us.We will focus on the matter you mentioned. Sorry for any inconvenience.

4 out of 5
Very small room but very clean and lovely staff. Really quiet as we were on top floor pity about rude awaking with fire bell.

Posted by on 3 Dec 2023

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Comment from Hotel Management

8 Dec 2023 by Tchad

Thank you for your feedback.We are glad that you enjoyed the room and staff and your placement on the top floor.We do, however, apologise for the fire alarm that day. One of our guests left the iron unattended and it triggered the fire alarm.

3 out of 5

Posted by on 25 Oct 2023

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Comment from Hotel Management

16 Nov 2023 by Iman

Thank you for the rating. We will try our best next time.

5 out of 5

Posted by on 19 Oct 2023

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Comment from Hotel Management

16 Nov 2023 by Iman

Thank you for the rating.

4 out of 5

Posted by on 23 Jul 2023

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Comment from Hotel Management

25 Jul 2023 by Tchad

Thank you for the rating.

3 out of 5
Great location Friendly staff Building work going on next door and no warning of this. The bedding sheds and all my clothes are now covered in white irritating stuff so need to be washed. Tiny rooms

Posted by , from Brighouse on 9 May 2022

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Comment from Hotel Management

29 May 2022 by Kenya

Thanks for staying with us. We appreciate your feedback!

3 out of 5
There are no tea or coffee making facilities in the room. You have to go down to reception and pay by the cup.

Posted by on 1 Mar 2022

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Comment from Hotel Management

1 Mar 2022 by Stu Clay

Thank you Michael for your review and comments, as a budget boutique hotel brand we offer our guests a value coffee shop in the hotels lobby for guests to relax in our lounge or take hot beverages to your bedroom

5 out of 5

Posted by on 30 Jan 2022

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3 out of 5
Modern and nice hotel that fits well if you’re looking for a place to conventionally get around in London. Nice and healthy breakfast and a lovely garden was a huge plus. Rooms are a bit bare and dark but very clean, bathroom got sopping wet and slippery after use and had to keep asking for extra towels for getting the floor dry which was not ideal. The staff not overly welcoming or friendly but were helpful. Enjoyed my stay

Posted by on 29 Jul 2024

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Comment from Hotel Management

29 Jul 2024 by Point A Liverpool Street Team

Dear Tia,Thank you for taking the time to review your stay at Point A Hotel Liverpool Street. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Point A Hotel Liverpool Street again soon!Best wishes,

4 out of 5

Posted by on 30 Dec 2023

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Comment from Hotel Management

1 Jan 2024 by Nikky

Dear Christine, Thank you for the rating. We look forward to welcoming you back soon again.

About the Point A Hotel London Liverpool Street

Location 13-15 Folgate Street, London, England E1 6BX

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Point A Hotel London Liverpool Street. A complete renovation of Point A Hotel London Liverpool Street was completed in 2019. This 3.5-star London hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 4 levels
  • Built in 2012
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Moorgate Station (1.1 km / 0.7 mi)
  • Metro station: Shoreditch High Street Overground Station (0.4 km / 0.3 mi)

Room Amenities

Point A Hotel London Liverpool Street offers 183 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

  • Flat-screen television
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 13 for adults and from GBP 13 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Liverpool Tune
  • Liverpool Tune Hotel
  • Tune Hotel Liverpool
  • Tune Liverpool
  • Tune Liverpool Hotel
  • Tune Liverpool Street London
  • Tune Hotel - Liverpool Street London, England
  • Point A London Liverpool
  • Point A Hotel London Liverpool Street Hotel
  • Point A Hotel London Liverpool Street London
  • Point A Hotel London Liverpool Street Hotel London
  • Point A Hotel London Liverpool Street (Newly Refurbished)

You should know

  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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