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Plaza on the River

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza on the River

Interior
Room amenity
Suite, 1 Bedroom, Riverview
Business centre
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
18 Albert Embankment, London, SE1 7TJ
  • Westminster Abbey
    14 min walk
  • Houses of Parliament
    14 min walk
  • Westminster Bridge
    15 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

View all photos for Studio

Studio

Studio

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Riverview

Suite, 1 Bedroom, Riverview

Suite, 1 Bedroom, Riverview

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • 24.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Plaza on the River

Family-friendly London hotel in London City Centre with free parking
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Plaza on the River offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Plaza on the River, you'll be within walking distance of London Eye. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Chino Latino, a brasserie that serves Asian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 14 minutes by foot from Westminster Abbey and a 4-minute drive from Big Ben
  • Pets welcome for a fee (restrictions apply)
Plaza on the River offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 21 meeting rooms, and limo/town car service. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Plaza on the River. Self parking is free.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Chino Latino - This brasserie specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (GBP 45.00 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 23.00 for adults and GBP 23.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Chino Latino

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 21

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Plasma TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 80 per accommodation, per stay, plus a deposit of GBP 80.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 23.00 for adults and GBP 23.00 for children
  • Valet parking fee: GBP 45.00 per day
  • Pet deposit: GBP 80.00 per stay
  • Pet fee: GBP 80 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Plaza River
Plaza River Hotel
Plaza River Hotel London
Plaza River London
Plaza On The River London
Plaza On The River - Club And Residence Hotel London
Plaza on the River Hotel
Plaza on the River London
Plaza on the River Hotel London

Plaza on the River Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 998 reviews" "
Rating 8 - Good. 299 out of 998 reviews" "
Rating 6 - Okay. 89 out of 998 reviews" "
Rating 4 - Poor. 47 out of 998 reviews" "
Rating 2 - Terrible. 28 out of 998 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Nicola

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location close to Westminster and central London. We stayed in a suite which was furnished to a high standard. The executive breakfast was superb, a range of food options on the buffet, a spacious area and great views from the 12th floor to enjoy! Would highly recommend this hotel and hope to come back soon.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Great location, and potentially a good view IF YOU GET a room facing parliament, I asked for one and was told no.
Stayed 4 nights in Dec 2019

8/10 Good

Habib

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was perfect but this hotel need to make their tv channels free
Stayed 1 night in Dec 2019

10/10 Excellent

RichardN, Ft Worth Texas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern style in a good location with great views of the River Thames and parliament. Easy to walk to places of interest. We received complimentary buffet breakfast each morning in the Executive Loumge on the 12th floor which had amazing views of parliament also.
Stayed 3 nights in Dec 2019

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic hotel. Beautiful Riverview Suite. Amazing Customer service at check in. Wonderful Stay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Jade

Stayed 1 night in Dec 2019

10/10 Excellent

Dr Lori Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous view of the river and very comfortable sp
I was upgraded and the view from my apartment was incredible. The flat was spacious and had everything I could need. The food was good and portions were large. Services was good as well.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and service. The location isnt as central as others
Stayed 4 nights in Dec 2019

10/10 Excellent

Richie, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Birthday weekend away. First class service from check-in to check-out especially from the always smiling Alejandro. We had some drinks and snacks from the bar which again had great service and chat from Ruddy. Room, bed and bathroom all very spacious. Our room on 14th floor had exceptional views up towards the London eye/south bank and the west end. Around a 7/8 minute walk to Vauxhall tube and train stations and 10 minutes walk the other way to London eye so great location for getting around the city. Would definitely recommend and will use again, thanks
Stayed 2 nights in Dec 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Dec 2019

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Date Night
We treated ourselves to a date night out in London ... and would totally stay at Plaza on the River again. Our room was even more than we could have imagined. Really excellent hotel!
The view from our room on the 14th floor.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view suite was beautiful and serene. The facilities made the week feel like home from home.
Stayed 5 nights in Dec 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A MUST FOR A STAY IN LONDON
We booked a room for two nights for a special occasion in London. On arrival we were booked in by Colin who was very friendly and couldn’t do enough for us. Having requested a Westminster view months earlier he moved things around to ensure we had the room we wanted. Having moved us, our room wasn’t ready so we were given a welcome drink at the bar whilst we waited. We returned to reception 90 mins later to find our room was still not ready but Alejandro who was now on reception, kindly upgraded us to a better room and access to the Executive lounge as an apology. We spent around 1 hour in our room when we suffered a power cut (just our room) I re-attended reception and Alejandro moved us again to a better room, still with a Westminster view. The level of service from all staff in the hotel was superb, from being greeted as we entered, the bar staff, room service and anyone we came in to contact with. Lovely hotel, great views, welcoming staff and I would visit again and recommend highly.
Stayed 2 nights in Dec 2019

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous special stay
Absolutely fabulous from start to finish. Staff so helpful...suite super-views of Houses of Parliament awesome!! Highly recommend
Stayed 2 nights in Dec 2019

10/10 Excellent

Chris

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service
Very poor check in. Very busy breakfast had to queue. Beds hard. Bed linen not pressed. Not a good stay
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Lovely hotel in a central location, easy walking distance to numerous landmarks. We had a few issues at check in and with our room, but reception staff were very helpful and resolved the issues quickly, and found us an alternative room. Room facilities were lovely, fantastic shower! Only criticism would be that the kitchenette was not well stocked; very little crockery (1 bowl between 3 of us, and even though I requested more these never materialised), and no provisions for washing dishes. Would definitely stay here again though.
Stayed 1 night in Nov 2019

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