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Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed (Studio)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed (Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Park Plaza Victoria London. During your stay, you're just a quick walk from Apollo Victoria Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy Italian cuisine while dining at TOZI
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Just a 3-minute walk from Apollo Victoria Theatre and 4 minutes on foot from Victoria Palace Theatre

Park Plaza Victoria London ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Plaza Victoria London

Everyone (7) Couples (2) Family (4)
4 out of 5

Posted by on 23 Apr 2023

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5 out of 5

Posted by on 16 Nov 2024

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4 out of 5
It was as good as expected for a four star hotel.

Posted by on 8 Aug 2024

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Comment from Hotel Management

9 Aug 2024 by Kristine

Dear Petri,Thank you for taking a moment to share your experience. We are pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.Kind Regards,Kristine

3 out of 5
bed is extremely hard. woke up with mad back pain. no comfortable bed at all.

Posted by on 29 Jun 2024

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Comment from Hotel Management

1 Jul 2024 by Solari

Dear Dino, thank you for taking the time to write a review. We apologised to see we have fallen short on some aspects of your stay with us. We are disappointed to know that you have experience of the non-comfy bed. Please rest assured that we will take your feedback into consideration to improve. We will make it our mission to wow you on your next visit. Kind Regards, Solari

5 out of 5

Posted by on 20 Apr 2024

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3 out of 5
When I tried to check into the hotel, I was told that I needed to pay again for my family's stay, which I had already prepaid through E-Booker. I managed to resolve the issue through E-Booker, but it was a stressful ordeal that slightly marred our stay. The hotel did not make any effort to resolve the situation, leaving me to make multiple phone calls myself.

Posted by on 12 Apr 2024

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Comment from Hotel Management

15 Apr 2024 by Solari

Thank you for your feedback, Antonio. I would like to express my sincere apology if there were aspects with our service that we fell below expectations and did not give you a good impression. Your feedback is important to us and rest assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Solari.

4 out of 5
Das Zimmer war gross und gut eingerichtet, schönes Badezimmer. Leider roch es etwas "muffig" und der Strassenlärm war gut hörbar. Wir hatten ein Zimmer, das nur durch eine geschlossene Tür mit dem Nebenzimmer verbunden war. Dort waren andere Gäste untergebracht, also keine Reisemitglieder von uns. Dadurch, das die Zimmer nur durch die Türe getrennt waren, war es sehr ringhörig und man konnte jedes Wort des Zimmernachbarn verstehen. Abendessen in der hoteleigenen Bar: die Angestellten waren sehr freundlich und das Essen sehr gut. Allerdings mussten wir sehr lange auf das Essen warten, da es an Personal gemangelt hat.

Posted by on 10 Apr 2024

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4 out of 5

Posted by on 2 Apr 2024

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4 out of 5

Posted by on 8 Jan 2024

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3 out of 5
Lage ok, am Sonntag wurde unser Zimmer nicht gereinigt

Posted by on 1 Aug 2023

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Property Features

Park Plaza Victoria London offers its guests a health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 17 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Park Plaza Victoria London. This 4-star London hotel is smoke free.

  • 299 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London (ZEP-Victoria Train Station) (0.4 km / 0.2 mi)
  • Metro station: Victoria Underground Station (0.3 km / 0.2 mi)

Room Amenities

Park Plaza Victoria London offers 299 accommodations with minibars and laptop-compatible safes. 49-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

TOZI – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Vic's Bar – On-site bar. Open daily.

Lounge/Bar – On-site lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Victoria Park Plaza
  • Park Plaza
  • Park Plaza Hotel
  • Park Plaza Hotel London Victoria
  • Park Plaza London Victoria
  • Park Plaza Victoria London
  • London Park Plaza
  • Park Plaza Hotel London
  • Park Plaza London
  • Park Plaza Victoria London England
  • Park Plaza Victoria London Hotel London
  • Victoria Park Plaza Hotel
  • Victoria Park Plaza London
  • Park Plaza Victoria London Hotel
  • Park Plaza Victoria London Hotel
  • Park Plaza Victoria London London
  • Park Plaza Victoria London Hotel London

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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