Park Plaza London Riverbank

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Dates

February 2025

March 2025

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available

24/7 front desk

Pool

Gym

Room service

Bar

Explore the area

18 Albert Embankment, London, England, SE1 7TJ

Westminster Abbey
‪14 min walk‬
Houses of Parliament
‪14 min walk‬
Westminster Bridge
‪15 min walk‬
London (LHR-Heathrow)
‪46 min drive‬

Room options

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

River view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, River View

River view
Sleeps 5
1 Double Bed

Suite, 1 Bedroom, Kitchenette

Sleeps 4
1 King Bed

Suite, 1 Bedroom, Kitchenette, River View

River view
Sleeps 3
1 King Bed

Studio, 1 King Bed, Kitchenette

Sleeps 4
1 King Bed

Executive Room, 1 Double Bed

Sleeps 3
1 Double Bed

Studio, 1 Double Bed (Sofa bed)

Sleeps 4
1 Double Bed

Executive Room, 1 Double Bed, River View

River view
Sleeps 2
1 Double Bed

Suite, 1 Bedroom

Sleeps 5
1 Double Bed

Executive Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Superior Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Superior Room, 1 Double Bed (Double)

Sleeps 2
1 Double Bed

Suite, 1 Bedroom, Balcony, River View

River view
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 room

includes taxes & fees

5 Feb - 6 Feb

About this property

Riverfront London hotel in London City Centre with a fitness center

Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.

Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Park Plaza London Riverbank's great location gets high marks from our customers. During your stay, you'll be within walking distance of London Eye. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy international cuisine while dining at Chino Latino
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the breakfast and the helpful staff
Within a 15-minute walk of Westminster Abbey and Westminster Bridge
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Riverbank.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Chino - Onsite bar. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking available (GBP 40.00 per day)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 25.00 for adults and GBP 25.00 for children
1 restaurant
1 bar
24-hour room service

Restaurants on site

Chino Latino
Chino

Things to do

Fitness centre
Indoor pool
Sauna
Steam room

Family friendly

Babysitting (surcharge)
Free cots/infant beds
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
A meeting room

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Hypo-allergenic bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Films for purchase
Plasma TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 50 per pet, per stay
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
Nearby parking fee: GBP 40.00 per day
Pet fee: GBP 50 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 6:30 AM to 8:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza

Park Plaza London Riverbank

Park Plaza Riverbank

Park Plaza Riverbank Hotel

Park Plaza Riverbank Hotel London

Park Plaza Riverbank London

Park Plaza Riverbank London England

Park Plaza Riverbank London Hotel London

Riverbank Park Plaza London

Park Plaza Riverbank London Hotel

London Park Plaza

Park Plaza London

Park Plaza London Riverbank Hotel

Park Plaza London Riverbank London

Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Marina

23 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very modern facilities and the rooms are top quality

Stayed 2 nights in Sep 2024

10/10 Excellent

Terence

23 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay again

Hotel was excellent. Room very clean - bed extremely comfortable. Staff very friendly. Breakfast excellent. Would definitely stay again.

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

23 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Gregory

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice enough hotel in the heart of Londons Westminster tourism area. Tons of shops and monuments within walking distance. The hotel itself is modern with a casino vibe. There are walls make of tvs and funky lighting in the elevator. Nothing wrong, just a bit unconventional

Stayed 4 nights in Oct 2024

10/10 Excellent

David

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and view!

Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Mohamad Basim

Business traveller

21 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Magdalene

Travelled with group

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great property

Stayed 3 nights in Oct 2024

10/10 Excellent

Brian J

Travelled with partner

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The View was incredible! Staff was great and also the breakfast. O would highly recommend the stay.

Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with partner

20 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel with a great ambience and attentive staff

Stayed 1 night in Oct 2024

4/10 Poor

Marina

Travelled with family

18 Oct 2024

Disliked: Staff & service

The property is adequitley situated to some attractions convenient to public transportation. The staff howevrr was not well informed nor very helpful. The hotel did not provide friendly service nor access to basics such as drinking water. The coffee maker was broken in the room we stayed and we did get a replacement on the same night. We paid extra for upgraded room with river view and did not get the river view.

Stayed 2 nights in Oct 2024

4/10 Poor

Millicent

14 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth the money for the level of service

Great restaurant and fantastic service. The food is great and staff are lovely however the hotel side is disappointing. I stayed here for my anniversary and I’m thankful to Annelke who was lovely on the reception team on check in. I was looking forward to the spa and swimming. However I was extremely disappointed with the lack of service. Despite requesting slippers and robes multiple times, they were never provided. What made it worse was seeing other guests receive these items without any issue. I was informed by the reception team guest services and concierge when I called that these are not provided following a new policy. I was not aware of this otherwise I would have come prepared. I even offered to pay for these and I was recommended to go down to the local grocery store who would not have these items in stock. Upon checkout I was informed these items are provided but it was too late and I had to walk down to the swimming pool area in boots and a coat and after swimming it’s not ideal to wear these. This lack of responsiveness and attention to guest needs really detracted from what should have been a pleasant stay. Not the level of service I expected and payed for. Highly disappointed and ruined the special weekend we had planned.

Stayed 1 night in Oct 2024

8/10 Good

ROSEANNE

12 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Bryan, Bremerton

Travelled with family

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our first to UK and had a couple of issues that were addressed. Took awhile to figure out how to close curtains. Also toilet wasn’t flushing properly. Also went to eat at restaurant and ended up walking up from table. No one came to serve us.

Stayed 1 night in Sep 2024

10/10 Excellent

Ryan Patrick

12 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing and the smell was out of this world.

Stayed 4 nights in Oct 2024

6/10 Okay

Melanie

Travelled with partner

11 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Rooms could use an upgrade and I think our bed sheets weren’t actually changed between us and last guests. Floor not vacuumed. The location is ok if you want to walk to Westminster area but it’s not very close to a tube station. There were some good restaurants and coffee shops close by though. Front desk and staff helpful.

Stayed 7 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun 2024

6/10 Okay

Cristina

Travelled with family, Travelled with family and small children

9 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

I recently stayed at Park Plaza Riverbank London, and found the property itself to be quite nice. The amenities and overall ambiance were great, making for a pleasant stay. However, my experience was marred by a significant issue at checkout. They mistakenly gave us the wrong luggage, which led to a major hassle while traveling from London to Paris. To make matters worse, the luggage they returned to us contained a knife, raising serious safety concerns. This mistake almost derailed our entire trip and added unnecessary stress to our travels. While I appreciated the hotel's atmosphere, the luggage mix-up and its potential consequences overshadowed the positives. I hope they improve their checkout process to prevent such issues in the future.

Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveller

9 Oct 2024

Liked: Staff & service, property conditions & facilities, room comfort

This is a great hotel that I have stayed at many times over the last ten years or so. In this occasion however whilst the room was fine there was a very nasty smell in the bathroom.

Stayed 1 night in Oct 2024

10/10 Excellent

Neil

8 Oct 2024

Stayed 1 night in Aug 2024

8/10 Good

Christie Louise

Travelled with group

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

One day my room was not cleaned when I returned at 6:15 p.m.

Stayed 4 nights in Sep 2024

10/10 Excellent

Kya

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Extremely friendly service. One of the nicest hotels I’ve stayed in. Room was very spacious and quiet with the perfect riverside view. The cleanliness overall was OK however there was a few hairs in the bath and dirty dishes in the kitchen drawer. Nothing too major.

Stayed 1 night in Oct 2024

10/10 Excellent

janine, Winnipeg

Travelled with partner

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We thought the breakfast staff was absolutely wonderful, especially Varvara who greeted us every day with a wonderful smile and was so respectful and friendly.

Stayed 4 nights in Oct 2024

2/10 Terrible

Mohamed

7 Oct 2024

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Stayed 1 night in Oct 2024

8/10 Good

Luisa Enes

Travelled with partner

6 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

Enjoyed our stay and are low maintenance guests. On a 4 night stay only request room cleaned once and only beds were made. Old towels remained with all garbage left clearly which should have been taken away.

Stayed 4 nights in Oct 2024