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Park Grand Mayfair

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Grand Mayfair

Lobby
Exterior
Minibar, in-room safe, desk, soundproofing
Daily English breakfast (GBP 19.95 per person)
Minibar, in-room safe, desk, soundproofing

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
31 Great Cumberland Place, London, England, W1H 7TA
  • Marble Arch
    3 min walk
  • Hyde Park
    5 min walk
  • Selfridges
    6 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for Club Double Room

Minibar, in-room safe, desk, soundproofing

Club Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Cumberland, London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (608)
The price is €554
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Cumberland, London

About this property

Park Grand Mayfair

Hotel with a restaurant, a short walk to Marble Arch
A restaurant, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers, and a front-desk safe.
Park Grand Mayfair offers 42 accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Park Grand Mayfair. During your stay, you're just a quick walk from Marble Arch. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 3-minute walk from Marble Arch and 5 minutes by foot from Hyde Park
There's a restaurant on site. Public spaces have free WiFi. Park Grand Mayfair also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:30 AM.
Park Grand Mayfair has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7:30 AM–10:30 AM: GBP 19.95 per person
  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • iPod dock
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Park Grand Mayfair Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 171 out of 531 reviews" "
Rating 8 - Good. 142 out of 531 reviews" "
Rating 6 - Okay. 83 out of 531 reviews" "
Rating 4 - Poor. 65 out of 531 reviews" "
Rating 2 - Terrible. 70 out of 531 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service
Single room with a single bed is extremely small. On the websites wrong size is displayed.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

SONIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but all the facilities required were provided.
Stayed 1 night in Aug 2024

8/10 Good

Kalpana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for 2 nights. Very convenient location .
Stayed 2 nights in Aug 2024

6/10 Okay

ashliegh

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Just ok
The room looks like nothing in the picture. Hotel is out-dated in design with very small rooms. It was expensive too.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location At A Reasonable Price
Perfect location, staff very friendly and obliging. Complimentary fruit and water in room as well as at Reception, also marshmallows/dates and chocolate mints should you want! Arrived early, room not ready, left our bags and on our return they had been taken to our room
Stayed 1 night in Aug 2024

6/10 Okay

Keely

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and cleanliness upon arrival was great, couldn’t fault the staff they were lovely, We booked the deluxe double room, which we got a room in the basement with no functioning window to get any air it was very small, I’m no good with small areas was very claustrophobic, none of the pictures show rooms without windows so didn’t think this would be a problem. asked if we can move they moved us to a slightly bigger room, don’t think it was great value for money but is in a great location. Rooms are definitely not sound proof could hear all of the convos from next door especially in early hours of the morning, breakfast was great we couldn’t fault this, overall hotel is good staff are lovely but just a lot of money for the type of rooms we were given.
Stayed 1 night in Jul 2024

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Peter, Middlesex

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Let’s clear up one thing now, this is not a 5* hotel but was awarded a 5* rating by the AA as a B&B. Yes there is a restaurant - the only one where breakfast is served. That’s it. Room service - doesn’t exist, that’s for cleaning services only. The rooms are very, very small but comfortable enough. The carpets do let the place down as they are rather old and worn but that aside, the staff are nice and helpful. If you want a convenient place to stay adjacent to Marble Arch and Oxford St, than you will be very pleased but be prepared to pay a price for this.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Catherine

We booked to stay in the 'Park Grand Marble Arch'. But 2 days before arrival we received an email to say there was a problem and we were being moved to the Grand Royale Hyde Park. Disappointing that at such short notice we were moved. Customer service regarding this move was limited and vague. Still refining emails asking how it start was at the Park Grand. All very bizarre!?!
Stayed 1 night in Jul 2024

10/10 Excellent

jayne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was in a great location next to Hyde park. Staff at breakfast were really good and very helpful nothing was too much trouble for them. Breakfast was good but a little cold but they made you any thing you wanted
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel
Lovely hotel, very clean and rooms were a great size. Room was ready early for check in and service at reception was great. Plenty of clean towels provided in the room and Elemis toiletries. Very reasonably priced and great location. Would definitely stay again when we come to London next.
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Staff were very friendly and accommodating. The room is lovely and one of the comfiest beds we have slept in at a hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Grand Marble Arch Hotel was very conveniently located and very good value compared with other hotels nearby. The staff were very friendly and helpful, fresh fruit was available at reception and in my room, and everything was provided for a comfortable overnight stay in central London.
Stayed 1 night in Jul 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, the hotel staff were lovely, very helpful. The only downside was, despite turning off my air conditioning and bathroom extractor fan there was an annoying buzz (probably the extractor in an adjacent room) that was quite audible and kept me awake for quite a while.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 30th June
When we arrived at the hotel to drop our bags off the lady on reception couldn’t have been more helpful. She offered us a welcome glass of Prosecco and asked us about what our plans were. When I informed them it was a 40th birthday celebration they asked if we’d like a complimentary bottle sent to our room for when we returned. They also made the bed with a swan towel and rose petals. The hotel reception was stunning and the rooms were very clean with comfortable beds. The facilities at the hotel were really good and the breakfast was very nice. I would highly recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Business traveller
Liked: Amenities
Very cozy and upscale...room was nicely appointed.
Stayed 1 night in Jun 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Served its purpose
Quick and easy check in, great location and easy access to the tube, the room was clean however there was a smell coming from the bathroom, assuming this was from the drain, the bed had a dip in the middle of it which wasn’t great but the pillows were soft and clean, overall it served its purpose but for the cost, you would expect a little more comfort than what’s currently provided.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anwar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable hotel in a perfect spot of London
A very high standard of services that makes every guest as a special. A spacious room plus a delicious breakfast buffet served with a fruity delicious taste of coffee , that’s what I called a truly English hospitality.
Stayed 2 nights in Jun 2024

10/10 Excellent

lisa

Stayed 1 night in Jun 2024

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