Pan Pacific London

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VIP Access

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Spa
Bar
Pet-friendly
Gym
Breakfast available

Explore the area

80 Houndsditch, London, England, EC3A 7AB

Liverpool Street
‪1 min walk‬
The Gherkin
‪5 min walk‬
Brick Lane
‪10 min walk‬
London (LHR-Heathrow)
‪57 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Deluxe Room, City View

37 sq m
City view
Sleeps 2
1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room

41 sq m
City view
Sleeps 3
2 Queen Beds

Deluxe Room, 1 King Bed

37 sq m
City view
Sleeps 2
1 King Bed

Executive Room, Mobility Accessible

53 sq m
City view
Sleeps 2
1 King Bed

Executive Room

43 sq m
City view
Sleeps 2
1 King Bed

Executive Room, City View

43 sq m
City view
Sleeps 2
1 King Bed

Suite, 2 Bedrooms (Bishopsgate)

104 sq m
City view
Sleeps 5
2 King Beds

Premier Double Room

45 sq m
City view
Sleeps 4
2 Queen Beds

Premier Room, 1 King Bed

39 sq m
City view
Sleeps 2
1 King Bed

Suite (Bishopsgate)

63 sq m
City view
Sleeps 2
1 King Bed

Suite (Pan Pacific)

119 sq m
City view
Sleeps 4
1 King Bed

Suite, City View (Walbrook)

57 sq m
City view
Sleeps 2
1 King Bed

Suite (Devonshire)

52 sq m
City view
Sleeps 2
1 King Bed

Similar properties

Couples treatment room(s), steam room, body treatments, aromatherapy

Spa
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

17 Mar - 18 Mar

About this property

Luxury hotel with a full-service spa and bars

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna. Change of towels is available on request.

Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Our customers tell us they can't get enough of the pool at Pan Pacific London. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. Some of the pet-friendly amenities this property offers include food and water bowls, pet-sitting services, and litter boxes.

Free WiFi
Enjoy Singaporean cuisine while dining at Straits Kitchen
English breakfast served weekends for a fee
Take a swim in the indoor pool
Indulge with body wraps, manicures and pedicures, or facials at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
Just a 3-minute drive from Tower of London and a few minutes from London Bridge
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter boxes

Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekends from 7:00 AM and 11:30 AM.

Straits Kitchen - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Ginger Lily Bar & Lounge - This bar serves light fare only. Open daily.

Straits Bar - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking within 1 mi (GBP 85 per day)

Food and drink

English breakfast available for a fee weekends 7:00 AM–11:30 AM: GBP 36.00 per person
1 restaurant
2 bars/lounges
24-hour room service

Restaurants on site

Straits Kitchen
Ginger Lily Bar & Lounge
Straits Bar

Things to do

24-hour fitness centre
Full-service spa
Indoor pool
Sauna
Steam room

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities
Travel cot

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Outdoors

Pool sunloungers

Spa

2 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift
Lift door width (centimetres): 118
Hand-held shower head
Handrails in stairwells
Stairwell handrail height (centimetres): 120
Deep-pile carpet in room
Lever door handles
Pool hoist on site
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 196
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Down duvet
Free cots/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow menu

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Heated floor (bathroom)
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

55-inch LCD TV
Digital channels
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

Connecting rooms available
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Slippers
Turndown service
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 60.00 per pet, per stay
Only dogs and cats are allowed
Maximum 1 (weight limit: 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 80.00 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 36.00 per person
Nearby parking fee: GBP 85 per day (3609 ft away)
Pet fee: GBP 60.00 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel

Pan Pacific London London

Pan Pacific London Hotel London

Pan Pacific London Reviews

9.8

Exceptional

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Pan Pacific London was all I expected and more! The staff was lovely and attentive. The room and amenities are top notch, the spa treatments were amazing! The property was centrally located without being in a "too" busy area. Will definitely be back!

Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group

Michael

Travelled with partner

30 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay at this property? The room was beautiful and the team were very helpful and kind.

Stayed 5 nights in Nov 2024

10/10 Excellent

Angela R

Business traveller, Travelled with partner

30 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

WE LOVED the big beautiful room. The staff was outstanding especially Sharon at the restaurant. It was occasionally noisy outside --but that is to be expected in Central London. We slept fine and would stay here again! LOVED it!

Stayed 4 nights in Nov 2024

8/10 Good

Wayne

25 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Travelled with group

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service!!!

Stayed 2 nights in Oct 2024

10/10 Excellent

Abraham

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was the most customer friendly and courteous I have ever experienced in my life. They are the epitome of service. Whenever I am in London here will be my go to place to stay.

Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Travelled with partner

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great hotel in a business district. Limited shopping and restaurants, although there are some good ones in the ares; This hotel has good food at the restaurant and bar; breakfast buffet was great on Sunday but not so on weekdays. In fact, the only complaint we had was for an upscale hotel/facility, the dinning options could be better.

Stayed 6 nights in Nov 2024